ROBONY

I bought my GS400 a couple of weeks ago and come to find out the rear JIC shocks are leaking.. anyone have experience with this situation? anyone know if i can get them changed on warranty?

thanks,

Rob

Jun2

iTrader: (2)

Same issue here, but no leak just making a lot of clonking noise when going on a speed bump.
I e-mail the company to check how much to redo the rears instead of buying a new set again. Info below.

JIC-Magic Suspension USA
2007 W Mission Rd.
Alhambra, CA 91803
(626) 576-0900- Tel
(626) 576-0160- Fax
Hours
9AM - 5PM Mon-Fri

Email
Please visit our FAQ page
in the support center before
emailing us. Thank you.
info@jic-magic.com
tech@jic-magic.com
sales@jic-magic.com

ROBONY

Same here with the clunking noise in the rear, maybe we can be under warranty, who knows? Did you get a reply from them?

Rob

gsjason300

iTrader: (1)

just sell them to me cheap and buy new coilovers LOL.

Jun2

iTrader: (2)

ROBONY
Update you know once I get a reply back.

ROBONY

Hey! why didn't i think of that.. i'll give them to you if ONLY you drive out here. my friend that's my deal.

ROBONY

Anyone else having this problem? My clunking noise has gotten worse.

phillygs3

iTrader: (5)

Time to get u some BC's

Jun2

iTrader: (2)

Rob

Its best to e-mail, and I have a direct contact for you.
Attention Bryan and use this e-mail tech@jic-magic.com
Not sure which coilovers you have, but I already have a quote for mine.

Phil

ROBONY

Jun please call me or e-mail me at eduardrobinson@hotmail.com
Car should not have a problem, work was done after 20k and car has 68,***k on it now, these shocks should go on.. big money was spent on this system. Any help is appreciated and like i said i called them and they did not answer on any line, which i feel is bull****!

Rob

Jun2

iTrader: (2)

Rob
My JIC have lower miles then yours....but its $150 each to redo.

Jun2

iTrader: (2)

Rob
I tried explaining to Bryan that I had young miles (xx,xxx) on my JIC this is what he wrote back.

"These have a 1 year warranty from original purchase date"


JIC Tech
JIC-Magic Suspension / Ziel Motorsports Inc
2007 W Mission Rd Alhambra CA 91803
626-576-0900 tel
626-576-0160 fax
www.jic-magic.com
www.cross-na.com


Guess what its been pass three years. You think we purchase the good stuff??? lol time to get K-sport air

GSteg

iTrader: (15)

JIC customer service is very weak, which is disappointing especially from a well-known company. $150/corner seems to be the norm nowadays. If you do want to rebuild the shocks, it's probably better to find an independent shop (who do these things) since they'll most likely do it cheaper. It's a good time to get the valvings tailored to your desired ride quality for your given spring rate.