Brake TSIB for 2008 Owners Finally Released!

[Zeus69]

Sorry, late to the party ... I just read the TSIB for the brake dust problem. I have an '08 IS350 with pretty ridiculous brake dust issues, so I'd be interested in a swap...

A couple of questions:
1) Do all IS350s come standard from the factory with the "dusty" brake pads, or did some 08s and 09s get the alternative "cleaner" pads as OEM?

2) If I want the "cleaner" pads installed, do I just take a copy of the TSIB to my local dealer and set up an appointment?

3) Read some discussion on these forums of dealers wanting to charge for brake pad swap. If it's an active TSIB, can they do that?

Thanks.

[XprincoX]

1. No these "alternative" pads are not standard equip on either IS250/350s for any model year. Thats why they are labeled officially as "alternative pads".
2. Yes take a copy of the TSIB to your local dealer to save you the hassle of explaining what a "alternative pads are.
3. They should not charge you for doing any TSIB warranty work. Although the last time i went to the dealer the advisor did mention corp may start making them charge for this specific TSIB. However, it's yet to confirmed that anyones been charged...

Originally Posted by Zeus69

Sorry, late to the party ... I just read the TSIB for the brake dust problem. I have an '08 IS350 with pretty ridiculous brake dust issues, so I'd be interested in a swap...

A couple of questions:
1) Do all IS350s come standard from the factory with the "dusty" brake pads, or did some 08s and 09s get the alternative "cleaner" pads as OEM?

2) If I want the "cleaner" pads installed, do I just take a copy of the TSIB to my local dealer and set up an appointment?

3) Read some discussion on these forums of dealers wanting to charge for brake pad swap. If it's an active TSIB, can they do that?

Thanks.

[Zeus69]

Appreciate the info

Originally Posted by XprincoX

1. No these "alternative" pads are not standard equip on either IS250/350s for any model year. Thats why they are labeled officially as "alternative pads".
2. Yes take a copy of the TSIB to your local dealer to save you the hassle of explaining what a "alternative pads are.
3. They should not charge you for doing any TSIB warranty work. Although the last time i went to the dealer the advisor did mention corp may start making them charge for this specific TSIB. However, it's yet to confirmed that anyones been charged...

[tieu]

My car is a 08 delivered on august first week in canada.
apparently my car already CAME with alternative pads which is not true because i get dust in a day of driving.. i would take my pads off and show them the part # if it wasent so cold out here.

any ideas how to get a dealer to do this?

[XprincoX]

Originally Posted by tieu

My car is a 08 delivered on august first week in canada.
apparently my car already CAME with alternative pads which is not true because i get dust in a day of driving.. i would take my pads off and show them the part # if it wasent so cold out here.

any ideas how to get a dealer to do this?

take it to your local dealer with the TSIB in hand. If they will not perform the warranty work for you go to a different dealer.

[tieu]

i have but because its the american version, the service manager decided to call into lexus canada and give them my VIN number to verify.

he said no but he said if i am having the problem then he will take a picture of my rims and send it to lexus canada. hahaha
ill try anoter dealership

[OutCaster]

Just had this done on my Lexus during my 15k service. Hopefully it will help. At first the service manager pointed out my excessive brake dust and said "lets take care of the brake dust next time". Well the next time was my 15k and I pointed it out to the service guy with the tsib in hand. He said he'll put a note on it for the mechanics to look at. I got my car back later in the evening and he said they replaced the brake pads. Hopefully I'll notice a difference in brake dust. So far, no squeaks or noises coming from brakes. I looked at receipt, looks like they put on 04465-53030 part number for the brake.

[kickingras]

I checked in Ottawa Canada dealership and was told that my 08 already had the updated pads( no way because they are dirty ofter one day). The bulletin is still currently only a US initiative NOT CANADA. This sucks.
Can any Canadians confirm that they have had the pads replaced under warranty?

[venZon]

Damm there not covering this in Canada? I wantted to talk to them about this when I do my first oil change.

[KML505]

Hey guys. I have 52XXX miles on my 06. Do you guys think the dealer will perform this upgrade for free? Probably not since it already surpassed the 50K mark, but cant I use the argument that I never received the letter and just found out recently through this forum? Appreciate any feed back. Thanks.

[Kurtz]

Originally Posted by KML505

Hey guys. I have 52XXX miles on my 06. Do you guys think the dealer will perform this upgrade for free? Probably not since it already surpassed the 50K mark, but cant I use the argument that I never received the letter and just found out recently through this forum? Appreciate any feed back. Thanks.

If you ever previously complained about excessive front brake dust (to the dealer) then you could make a case perhaps... especially if you have them do a fair bit of work on your car (normal maint and such) then they might do it as a courtesy to keep your business... but unless you actually have a pre-50k complaint on file with them for the issue and they simply decided not to inform you of the TSIB option they'd be under no obligation to do anything now at 52k.

[KML505]

Originally Posted by Kurtz

If you ever previously complained about excessive front brake dust (to the dealer) then you could make a case perhaps... especially if you have them do a fair bit of work on your car (normal maint and such) then they might do it as a courtesy to keep your business... but unless you actually have a pre-50k complaint on file with them for the issue and they simply decided not to inform you of the TSIB option they'd be under no obligation to do anything now at 52k.

So I tried to complain again at Santa Monica Lexus and was shot down yet again. they refused to do the TSIB since my car is past the 50K mark. Also my brake pads were at 3mm. hahaha. oh wells. At least they are only charging me $388 to change them to the low dust one. tried but failed....breaks needed to be changed neways. FYI ....even if your car falls under the 4year or 50k mark and your brake pads are less than 4mm, the dealer can still say no to the TSIB because that supersedes your complaint. thats what the service manager told me. Just so you guys know to get this done asap.

[VikH]

Originally Posted by KML505

So I tried to complain again at Santa Monica Lexus and was shot down yet again. they refused to do the TSIB since my car is past the 50K mark. Also my brake pads were at 3mm. hahaha. oh wells. At least they are only charging me $388 to change them to the low dust one. tried but failed....breaks needed to be changed neways. FYI ....even if your car falls under the 4year or 50k mark and your brake pads are less than 4mm, the dealer can still say no to the TSIB because that supersedes your complaint. thats what the service manager told me. Just so you guys know to get this done asap.

Its mainly because you are out of warranty. Technically if you are in warranty they have to do it regardless. However, you have to go about it properly.

[phis250]

i think is depend on the dealership you go oo. My SA told me that since my brake pad is too new, he recommend me to wear it down and come back in couple months and get the dust free pad. I was like WOW, can't believe it, but hey might as well use it and save some money later on.

[KML505]

well my car was a CPO so the warranty was still valid...just extended. They still wouldnt change it though since the pads were too bare.