Site Suggestions & Problems Bring up any suggestions, questions or problems concerning ClubLexus. If you need to test a forum feature, post here too. Note - questions about your Lexus do not belong in this forum!

VIP Auto Salon communication problem (not a current CL vendor)

Thread Tools
 
Search this Thread
 
Old 10-24-12, 07:36 PM
  #121  
PurduePete
Lexus Test Driver
 
PurduePete's Avatar
 
Join Date: Jun 2010
Location: IL
Posts: 1,126
Likes: 0
Received 6 Likes on 1 Post
Default

Originally Posted by clarkish
Purdue Pete, what is our order number. I'd be glad to credit
Back your order no questions asked. I apologize for the late response.

For those that are still waiting on products and have not yet been followed up with or need status please email sales@vipautosalon.com as I do monitor the emails that come in to that. As mentioned in previews posts we are going through management / restructuring. Please bare with us through this transition.
Check your PM and email Clark. Lets see where this unfolds. You're lucky I'm just asking back my original amount!
Old 10-27-12, 06:38 AM
  #122  
passnu2
Lexus Fanatic
iTrader: (33)
 
passnu2's Avatar
 
Join Date: Feb 2007
Location: .....
Posts: 13,958
Received 8 Likes on 8 Posts
Default

maybe this is where your money went

wonder how many members founded this project/build?
Old 11-01-12, 02:19 AM
  #123  
PurduePete
Lexus Test Driver
 
PurduePete's Avatar
 
Join Date: Jun 2010
Location: IL
Posts: 1,126
Likes: 0
Received 6 Likes on 1 Post
Default

I received my original refund in the form of a cashier's check. Today is the 1 year anniversary of this mess. Thanks to all the readers and comments. I'm pretty sure you had a big part in my refund.

Good riddance to VIP AutoSalon, what a horrible experience it was. Moving on...
Old 11-17-12, 03:54 AM
  #124  
kauaian
Lexus Test Driver
iTrader: (18)
 
kauaian's Avatar
 
Join Date: Mar 2008
Location: OKC
Posts: 936
Received 5 Likes on 5 Posts
Default

I had a decent amount of stuff in my cart and decided to do some research on the business in reference before checking out and I am glad I did! They "supposedly" have access to some very nice products but I won't consider giving them my business based on how they treated a lot of CL members.
Old 11-18-12, 08:36 AM
  #125  
AznFob
Driver School Candidate
 
AznFob's Avatar
 
Join Date: Jun 2010
Location: tx
Posts: 7
Likes: 0
Received 0 Likes on 0 Posts
Default

i ordered the kw v3 coilover for my isf for the past 1 month still waiting ..omg....
Old 11-19-12, 12:40 AM
  #126  
yammy
Driver
iTrader: (4)
 
yammy's Avatar
 
Join Date: Jul 2012
Location: California
Posts: 190
Likes: 0
Received 1 Like on 1 Post
Default

Thank god I didn't purchase from this site. I'm already frustrated by reading the horrific experiences you guys had. I wonder how I would be if I was the victim. Someone should just have vipautosalon site shut down.
Old 11-27-12, 08:05 AM
  #127  
Kitty2IS
Lead Lap
 
Kitty2IS's Avatar
 
Join Date: Dec 2011
Location: CA
Posts: 522
Likes: 0
Received 0 Likes on 0 Posts
Default VIP Auto Salon

Hi guys,

Just wondering if anyone know if VIP auto Salon is still in business. I ordered something a little over a year ago and still have not received it today. They never replied my email, text, or phone calls. Anyone else having issue with them?

It's getting very frustrating. If they are not out of business then they just have the worst possible customer service
Old 11-27-12, 08:18 AM
  #128  
heyarms
Pole Position
iTrader: (5)
 
heyarms's Avatar
 
Join Date: Oct 2009
Location: SoTX
Posts: 2,918
Received 37 Likes on 17 Posts
Default

Originally Posted by Kitty2IS
Hi guys,

Just wondering if anyone know if VIP auto Salon is still in business. I ordered something a little over a year ago and still have not received it today. They never replied my email, text, or phone calls. Anyone else having issue with them?

It's getting very frustrating. If they are not out of business then they just have the worst possible customer service
Sorry to hear another bad story with them... California Secretary of State still shows their status as "Suspended". They claimed to be addressing the issue months ago (as seen in this thread dating Sept. 7, 2012):

Originally Posted by clarkish
Hi Guys,

Quickly addressing the the Secretary of State status, as bad as it may look from the outside, all this is a simple statement of information update, of which has been submitted and being processed as we speak. We hadn't updated the information from our last location.
I hope they refund you soon!!
Old 11-27-12, 08:29 AM
  #129  
Kitty2IS
Lead Lap
 
Kitty2IS's Avatar
 
Join Date: Dec 2011
Location: CA
Posts: 522
Likes: 0
Received 0 Likes on 0 Posts
Default

It's been impossible to get in contact with them
Old 11-28-12, 09:08 AM
  #130  
kydoshin
Driver School Candidate
 
kydoshin's Avatar
 
Join Date: Jul 2009
Location: CA
Posts: 35
Likes: 0
Received 0 Likes on 0 Posts
Default

I'm with you on that one Kitty2IS
Old 11-28-12, 10:09 AM
  #131  
passnu2
Lexus Fanatic
iTrader: (33)
 
passnu2's Avatar
 
Join Date: Feb 2007
Location: .....
Posts: 13,958
Received 8 Likes on 8 Posts
Default

Originally Posted by Kitty2IS
It's been impossible to get in contact with them
Originally Posted by kydoshin
I'm with you on that one Kitty2IS

being your both in CA why not show up to their business address
Old 11-29-12, 11:36 PM
  #132  
Kitty2IS
Lead Lap
 
Kitty2IS's Avatar
 
Join Date: Dec 2011
Location: CA
Posts: 522
Likes: 0
Received 0 Likes on 0 Posts
Default

tried.. they not there
Old 11-30-12, 05:42 AM
  #133  
passnu2
Lexus Fanatic
iTrader: (33)
 
passnu2's Avatar
 
Join Date: Feb 2007
Location: .....
Posts: 13,958
Received 8 Likes on 8 Posts
Default

sounds like its time to take legal action against them.
Old 11-30-12, 07:47 AM
  #134  
heyarms
Pole Position
iTrader: (5)
 
heyarms's Avatar
 
Join Date: Oct 2009
Location: SoTX
Posts: 2,918
Received 37 Likes on 17 Posts
Default

It's been mentioned before, but maybe the project 4GS is where everyones money is going...


https://www.clublexus.com/forums/clu...ml#post7625321

Good luck to everyone
Old 12-10-12, 03:13 AM
  #135  
IS25Heaven
Lexus Test Driver
iTrader: (8)
 
IS25Heaven's Avatar
 
Join Date: Jan 2009
Location: SOcal
Posts: 1,125
Likes: 0
Received 2 Likes on 2 Posts
Default

Did everybody get their issues resolved?



All times are GMT -7. The time now is 11:12 PM.