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Old 08-05-12, 09:29 PM   #46
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You need to have someone you trust go in person to their office/shop and get your money for you. Emails and phone calls from another state aren't going to get your money back! They are in Orange, CA which is in Orange County Southern Cali. - you need to send in your "muscle" to collect for you!
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Old 08-05-12, 09:36 PM   #47
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Originally Posted by 2ndGF View Post
You need to have someone you trust go in person to their office/shop and get your money for you. Emails and phone calls from another state aren't going to get your money back! They are in Orange, CA which is in Orange County Southern Cali. - you need to send in your "muscle" to collect for you!
^^ You're my muscle, I'll give you 10% of my refund.....
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Old 08-05-12, 09:47 PM   #48
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I put my order in for exhaust and intake early July because VIP seemed so reputable. I'm now getting a bit worried from reading this and because I've tried to contact them numerous times by email and phone about the estimated time arrival, but haven't heard anything back.

I was going to purchase coilovers, cf hood, and cf trunk but am growing very weary. They seem very helpful and caring when I put my order in, so I'll keep everyone updated.
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Old 08-05-12, 09:54 PM   #49
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no buy dcoolbeans a plane ticket over there and you will have all the muscle you need to get everyone refunds back.
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Old 08-05-12, 11:04 PM   #50
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Damn thats bad business if they didnt get you your stuff or a refund on time. I had a similar incident/ problem from a Vendor on myG37.com when I ordered my exhaust and other parts. He picked selected few (including myself) to complete their orders to look good (took 6 months), then took more orders in and took all the money and ran... I believe it was HPAuto.com. and he lost his registration license before going out of business or down hill... Hope you get everything resolved bro!
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Old 08-06-12, 01:13 AM   #51
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no buy dcoolbeans a plane ticket over there and you will have all the muscle you need to get everyone refunds back.
Lol just bring judge judy and let her regulate!
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Old 08-06-12, 02:32 AM   #52
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OMG suspended by california secretary of state...
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Old 08-06-12, 08:20 AM   #53
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It's funny they were at this past weekends spocom show at Anaheim convention center handing out license plate frames I already heard bad things about them and didn't want any LP frames but I don't think everyone else knows what's going on I'm sure he is still taking people's $. The problem is both ordering stuff from Japan that who knows what kind of real lead times these companies have plus the fact that they have horrible customer service. I emailed them once about the Tom diffuser he said it would take 4-8 weeks to get I emailed back saying thats cool but I've heard instances where it's taken 4-6 months and if that's the case let me know cuz I'd rather not wait that long.... Basically never heard back from them again... Which I'm glad I didn't I used sonic motorsports and they were cool guys....
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Old 08-06-12, 11:16 AM   #54
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Originally Posted by heyarms View Post
I'm still hoping they get removed as a vendor on CL, it's sad to see so many people having these problems, including myself. Even one person getting screwed is too many.
my sentiments exactly…the moderators should put VIP on blast and ban them from the site. i tried to exercise some restraint and give Clark Ishihara the benefit of a doubt, but the bottom line is that I am still $1810 light in my pocket after a year of haggling over product and refund. i pasted my post from another thread below….

VIP AUTO SALON is not a legit businsess according to the cali secretary of state. just a word of advice, do not patronize this business, as you will jump through flaming hoops to receive a refund if needed. i'm just speaking from experience, as i have fallen victim to vip's unscrupulous dealings. in short, i've been waiting for a jdm product and subsequent refund since may 2011. polite email correspondence has been superseded by more stringent recourse. Below are excerpts from California Secretary of State website.

Data is updated weekly and is current as of Friday, August 03, 2012.
Entity Name: VIP AUTO SALON, INC.
Entity Number: C2914783
Date Filed: 03/16/2007
Status: SUSPENDED
Jurisdiction: CALIFORNIA
Agent for Service of Process: CLARK KOJI ISHIHARA

Suspended: The business entity's powers, rights and privileges were suspended or forfeited in California 1) by the Franchise Tax Board for failure to file a return and/or failure to pay taxes, penalties, or interest; and/or 2) by the Secretary of State for failure to file the required Statement of Information and, if applicable, the required Statement by Common Interest Development Association.
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Old 08-06-12, 03:39 PM   #55
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VGBSUPERFL, Please understand that making allegations that VIP Auto Salon is NOT a legitimate business based upon what you found is libel and you can be held legally responsible for making that claim and it is also against the rules of this forum to make allegations like that.

Just for the knowledge of the members of this forum, the reason why it is suspended is the owner just put paperwork in to change the structure of the company from a partnership to an individual owner. Our resellers permit and all necessary business documentation is in order and can be viewed on display at our retail location. The changes will be effective in a few weeks and the website will reflect that.

Now VGBSUPERFL I apologize for not knowing anything about your situation but if you would like to, please send me a PM about the details of your order and I can take care of it for you right away.

DonTN you have a PM as well. I am sure everything is proceeding as normal with your order but as per my PM I would be glad to give you an update on it.
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Old 08-06-12, 04:58 PM   #56
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Originally Posted by VIP Auto Salon View Post
VGBSUPERFL, Please understand that making allegations that VIP Auto Salon is NOT a legitimate business based upon what you found is libel and you can be held legally responsible for making that claim and it is also against the rules of this forum to make allegations like that.

Just for the knowledge of the members of this forum, the reason why it is suspended is the owner just put paperwork in to change the structure of the company from a partnership to an individual owner. Our resellers permit and all necessary business documentation is in order and can be viewed on display at our retail location. The changes will be effective in a few weeks and the website will reflect that.

Now VGBSUPERFL I apologize for not knowing anything about your situation but if you would like to, please send me a PM about the details of your order and I can take care of it for you right away.

DonTN you have a PM as well. I am sure everything is proceeding as normal with your order but as per my PM I would be glad to give you an update on it.
My post was cut and paste information supplied on the sec of state website. It is public information and anyone can access this information, accurate or not, that info is immediately available and acceptable evidence until I see otherwise. LIBEL, so, i misspoke…legit or not, they are your issues that need to be resolved, because frankly I do not care if you operate off the back of a pickup truck. I will PM you, but if you are Clark Ishihara, that ship has sailed. I do not have anything further to discuss with him and if you do not know anything about my situation, then your internal communication problems need to be rectified, as my problem is not unique amongst your customers.
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Old 08-06-12, 05:51 PM   #57
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So what about my refund? Who do I contact? I need different contact info b/c emails to Clark Ishihara doesn't do any good.
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Old 08-06-12, 10:33 PM   #58
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So what about my refund? Who do I contact? I need different contact info b/c emails to Clark Ishihara doesn't do any good.
You got a PM.
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Old 08-06-12, 10:44 PM   #59
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Originally Posted by VGBSUPERFL View Post
My post was cut and paste information supplied on the sec of state website. It is public information and anyone can access this information, accurate or not, that info is immediately available and acceptable evidence until I see otherwise. LIBEL, so, i misspoke…legit or not, they are your issues that need to be resolved, because frankly I do not care if you operate off the back of a pickup truck. I will PM you, but if you are Clark Ishihara, that ship has sailed. I do not have anything further to discuss with him and if you do not know anything about my situation, then your internal communication problems need to be rectified, as my problem is not unique amongst your customers.
This is not Clark this is Steven. The Libel I was referring to is your claim that the company is not a legitimate company not the information that you cut and paste. I went to the CA State's website and verified it for myself too so I know it is up but by making allegations without speaking to anyone involved is not right or accurate.

However I completely agree with you that any issues that come up need to be resolved.

I agree with you on that one and that is why I am here trying to help you and any current or former customer. But you got to help me out here with some information.

As for not knowing anything about your situation, to be honest its difficult to know anything about any customer or order without a little bit of background information on it. If you could PM me your name or some information about the product you ordered then i can help. just let me know.

-Steven
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Old 08-08-12, 02:58 PM   #60
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no buy dcoolbeans a plane ticket over there and you will have all the muscle you need to get everyone refunds back.
DannyCoolBeans has got your back!!!

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