My replica lip has a crack and I don't know who to blame
09-05-08, 09:00 PM
#64
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After reading about all the trouble you've went through I would seriously expect a little more then just fixing the lip (which honestly I think they should replace instead of fixing), because that's what they should have done in the first place instead of playing the blame game and making excuses. I hate situations like this when the service provider(in this case Exact motorsports) act like they are giving you superior service or doing you a favor for fixing their mistake. I wouldn't call it good service considering it's what they should have done and that they are just fixing a lip that they broke which was brand new when you gave it to them. Nice to hear that you've gotten the situation resolved though.
edit*
If the kit didn't fit they should have told you about it first which seems like a really obvious thing to do. It's like if you order something at a restaurant and they ran out of what you ordered and instead of telling you the waiter orders something else for you instead, wtf?.
edit*
If the kit didn't fit they should have told you about it first which seems like a really obvious thing to do. It's like if you order something at a restaurant and they ran out of what you ordered and instead of telling you the waiter orders something else for you instead, wtf?.
Last edited by JKA.nyc; 09-05-08 at 09:04 PM.
09-05-08, 09:04 PM
#65
After reading about all the trouble you've went through I would seriously expect a little more then just fixing the lip (which honestly I think they should replace instead of fixing), because that's what they should have done in the first place instead of playing the blame game and making excuses. I hate situations like this when the service provider(in this case Exact motorsports) act like they are giving you superior service or doing you a favor for fixing their mistake. I wouldn't call it good service considering it's what they should have done and that they are just fixing a lip that they broke which was brand new when you gave it to them. Nice to hear that you've gotten the situation resolved though.
For EXACT taking the initiative to repair the lip and repaint it, i think they have done their part for rectifying this issue.
09-05-08, 11:34 PM
#67
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To be honest, for them to fix it would have been the smart thing to do. It could have made them more customers but at the same time draw bad attention to their business.
Thumbs up cause your lips going to get fixed. I always do my own fitting before I bring it into paint. Plus I know my painter so if there are any problems, I'll address it with him.
Thumbs up cause your lips going to get fixed. I always do my own fitting before I bring it into paint. Plus I know my painter so if there are any problems, I'll address it with him.
09-13-08, 09:04 PM
#68
They should of offered to replace it or even told me that it didn't fit in the first place. What's done is done. At least they are fixing it for me at shop that deals with carbon fiber. I'll take pictures when i get the lip. It's done already, but i need to go pick it up.
09-17-08, 03:47 PM
#69
exact motor sports
This is where i begin my rant/bashing.
I dropped my lip off to exact motor sports on friday the 12th. They told me they are going to bring it to a shop to repaint and fix the crack on the lip.
Today I picked up my lip from John @ Exactmotorsports. They lip looked great to the human eye. I didn't fully check it out until I took it to another body shop. I saw that the big crack i had before was gone, but was sealed with a type of glue. I also noticed the paint was kind of rough where the smaller cracks were. The mechanic told me they probably just spot on painted it instead of painting the entire thing. I felt around the entire lip and there were a couple spots where the paint is rough.
I'm thankful that exactmotorsports offered to fix and paint my lip. They had the lip for 3 days and it seems like they finished the job in 30 mins. The paint on the lip is horrible, and rough. The lip came out worse than before. I could of lived with the crack before, but now i must live with a bad paint job. I seriously do not think they brought it to another body shop to fix. I think they fixed it at their shop and not didn't me. I hate to assume bad things about people and what they do, but this is where it's going.
The reason they offered to fix the lip in the first place is because someone on this forum called them and told them that i was "bashing" on them when i was speaking the truth. They don't want a bad reputation, but they basically asked for it.
In my head, exactmotorsports did a half a** job on my lip. The Norcal section of this forum fully recommended exact and i expected a flawless 110% from them. Instead i got *****. I can't believe exact actually thought i wouldn't notice the bad job.
I brought my lip to http://www.activeautobody.net/ They tried to fit it, but the same thing happened. It started to crack at the same places. I just simply gave up on the lip now. They offered to bond the lip and bumper together, but it would cost me about 1400. I said no thanks and i took the lip home. I probably will put it up for sale if anyone wants it.
I dropped my lip off to exact motor sports on friday the 12th. They told me they are going to bring it to a shop to repaint and fix the crack on the lip.
Today I picked up my lip from John @ Exactmotorsports. They lip looked great to the human eye. I didn't fully check it out until I took it to another body shop. I saw that the big crack i had before was gone, but was sealed with a type of glue. I also noticed the paint was kind of rough where the smaller cracks were. The mechanic told me they probably just spot on painted it instead of painting the entire thing. I felt around the entire lip and there were a couple spots where the paint is rough.
I'm thankful that exactmotorsports offered to fix and paint my lip. They had the lip for 3 days and it seems like they finished the job in 30 mins. The paint on the lip is horrible, and rough. The lip came out worse than before. I could of lived with the crack before, but now i must live with a bad paint job. I seriously do not think they brought it to another body shop to fix. I think they fixed it at their shop and not didn't me. I hate to assume bad things about people and what they do, but this is where it's going.
The reason they offered to fix the lip in the first place is because someone on this forum called them and told them that i was "bashing" on them when i was speaking the truth. They don't want a bad reputation, but they basically asked for it.
In my head, exactmotorsports did a half a** job on my lip. The Norcal section of this forum fully recommended exact and i expected a flawless 110% from them. Instead i got *****. I can't believe exact actually thought i wouldn't notice the bad job.
I brought my lip to http://www.activeautobody.net/ They tried to fit it, but the same thing happened. It started to crack at the same places. I just simply gave up on the lip now. They offered to bond the lip and bumper together, but it would cost me about 1400. I said no thanks and i took the lip home. I probably will put it up for sale if anyone wants it.
09-17-08, 04:06 PM
#70
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why would anyone buy it if it doesnt fit?
yes, exact should not have fitted it knowing it wouldnt fit, and yes it doesnt fit. activeautobody tried and had same results. so whos fault really is it now? did the vendor sell u a faulty "replica"? i mean, im not surprised if a replica does not fit....
it doesnt fit, because it is a replica. end of story.
exact is known for custom vehicle modifications and comes highly recommended for suspension, engine, maintenence, and tuning. They aren't known for fitting bodykits, but the have done great jobs on fitting and installing REAL body kits.
u take a replica to any shop, they will all have problems if the replica was made bad. they can try all they wont with cutting and bonding, and gluing, but if its bad quality replica, u'll never get it to work.
its like saying how come my "fake China Iphone" freeze and have bad reception. UHHHHHHH
cause its fake? and its cheaper?
or how come my Sam's Choice Cola doesnt taste like Coke?
yes, exact should not have fitted it knowing it wouldnt fit, and yes it doesnt fit. activeautobody tried and had same results. so whos fault really is it now? did the vendor sell u a faulty "replica"? i mean, im not surprised if a replica does not fit....
it doesnt fit, because it is a replica. end of story.
exact is known for custom vehicle modifications and comes highly recommended for suspension, engine, maintenence, and tuning. They aren't known for fitting bodykits, but the have done great jobs on fitting and installing REAL body kits.
u take a replica to any shop, they will all have problems if the replica was made bad. they can try all they wont with cutting and bonding, and gluing, but if its bad quality replica, u'll never get it to work.
its like saying how come my "fake China Iphone" freeze and have bad reception. UHHHHHHH
cause its fake? and its cheaper? or how come my Sam's Choice Cola doesnt taste like Coke?
09-17-08, 04:19 PM
#71
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I know a lot of performance shop do not accept body type of work especially with replica parts. I’m little surprised that Excat accepted this job at the first place…that is asking for trouble 
lose-lose situation for both sides
lose-lose situation for both sides
09-17-08, 04:32 PM
#72
why would anyone buy it if it doesnt fit?
yes, exact should not have fitted it knowing it wouldnt fit, and yes it doesnt fit. activeautobody tried and had same results. so whos fault really is it now? did the vendor sell u a faulty "replica"? i mean, im not surprised if a replica does not fit....
it doesnt fit, because it is a replica. end of story.
exact is known for custom vehicle modifications and comes highly recommended for suspension, engine, maintenence, and tuning. They aren't known for fitting bodykits, but the have done great jobs on fitting and installing REAL body kits.
u take a replica to any shop, they will all have problems if the replica was made bad. they can try all they wont with cutting and bonding, and gluing, but if its bad quality replica, u'll never get it to work.
its like saying how come my "fake China Iphone" freeze and have bad reception. UHHHHHHH cause its fake? and its cheaper?
or how come my Sam's Choice Cola doesnt taste like Coke?
yes, exact should not have fitted it knowing it wouldnt fit, and yes it doesnt fit. activeautobody tried and had same results. so whos fault really is it now? did the vendor sell u a faulty "replica"? i mean, im not surprised if a replica does not fit....
it doesnt fit, because it is a replica. end of story.
exact is known for custom vehicle modifications and comes highly recommended for suspension, engine, maintenence, and tuning. They aren't known for fitting bodykits, but the have done great jobs on fitting and installing REAL body kits.
u take a replica to any shop, they will all have problems if the replica was made bad. they can try all they wont with cutting and bonding, and gluing, but if its bad quality replica, u'll never get it to work.
its like saying how come my "fake China Iphone" freeze and have bad reception. UHHHHHHH
cause its fake? and its cheaper? or how come my Sam's Choice Cola doesnt taste like Coke?
Even though it doesn't fit, people can still buy it and put it on. They'll either live with a crack on the lip or they can patch it up.
09-17-08, 04:38 PM
#73
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It's not the fact that it doesn't fit anymore. It's the fact that they said they would fix it, but put in like 5% effort into it. I know it doesn't fit already.
Even though it doesn't fit, people can still buy it and put it on. They'll either live with a crack on the lip or they can patch it up.
Even though it doesn't fit, people can still buy it and put it on. They'll either live with a crack on the lip or they can patch it up.
ok.... i dont see who would buy one unless ur selling it for like a dollar... since u jsut said the body shop siad its gonna cost u over 1k to patch it and fix it.. tahst more than the cost of a real one..
09-17-08, 05:15 PM
#74
I don't know if it will sell or not but I'm willing to give it a try.
