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Anyone know what's going on at SRT?

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Old 03-21-06, 09:14 AM
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cHiTwNGS43
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Default Anyone know what's going on at SRT?

I've been trying to call them this week but it keeps on saying that their number is not in service! I need a part before HIN
Old 03-21-06, 09:26 AM
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LEXISM
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Ive been haveing a problem getting a sticker for my intake ...I purchased it in early january and have called them numerous times and they keep telling me that they sent it..but Istill have not received anything ....$10.00 intake sticker
Old 03-21-06, 09:53 AM
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Originally Posted by LEXISM
Ive been haveing a problem getting a sticker for my intake ...I purchased it in early january and have called them numerous times and they keep telling me that they sent it..but Istill have not received anything ....$10.00 intake sticker
Yeah, I had that problem - except I refused to pay them to advertise their products. RMM will give you anything you want that has their name on. SRT on the other hand charges $10 for a 20c sticker

I called them about 8 months ago and left 3 messages, never got a return call.

Their products are great, their customer service SUCKS!

Jonny
Old 03-21-06, 11:10 AM
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cHiTwNGS43
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yeah I had that sticker problem too, but the threw in some couplings for free so i was cool with paying the $10. Anyone know any of those guys personally? Just wondering if there is any way I can get a hold of them...
Old 03-21-06, 11:33 AM
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The guys with the TT setup like TTurboPimp and flashgordon probably has them on speed dial.
Old 03-21-06, 11:35 AM
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CinFulxgs
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Originally Posted by Neo
The guys with the TT setup like TTurboPimp and flashgordon probably has them on speed dial.

Good luck with that $10 sticker...

Old 03-21-06, 08:43 PM
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bluelex
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Originally Posted by Neo
The guys with the TT setup like TTurboPimp and flashgordon probably has them on speed dial.
Thats Funny, Sad, than Funny again
Old 03-21-06, 09:32 PM
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HI98GS
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Originally Posted by Neo
The guys with the TT setup like TTurboPimp and flashgordon probably has them on speed dial.
Just because it's on speed dial, I don't think makes too much of a difference. They just go down there and get what they need. If SRT doesn't answer their phone, how will they make a sale? or how can they give customer service. Best bet is to ask someone who lives near SRT (Like TTurbopimp) and have him get the sticker and send it to you. You'll probably get it faster even if he sends it via snail mail.
Old 03-21-06, 10:18 PM
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UptownGS
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if they're not gonna pay you for it... don't advertise for them.....

the same goes to them..... you gotta pay to play!
Old 03-22-06, 03:29 AM
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GREED777
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Ii have called them several times and just gotten the answering machine, however, if you e-mail Mo he gets back to you very quickly. i have e-mailed him a few times over the past few months and he has alway gotten back with me within a day. i ordered the intake last week, e-mailed him yesterday in regards to shipping time and he e-mailed me back stating that they had recieved my order but recieved a wrong shipment of filters. hopefully it doesn't take to long for the filters to come in.
Old 03-22-06, 05:20 AM
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BRADSGS4
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Unhappy Srt

I think that they do great work and the products are top quality, but why would you not call
people back? If people left me call after call and i didn't call them back that means I'm
missing money. Why would anyone not want to make more money. Keeping customers
happy means that you will make money. If it was my shop I would stay on top of my game.
Nobody likes a poor company to deal with!
Old 03-22-06, 08:11 AM
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Thats just bad customer service. And $10 for a sticker with their name on it
Old 03-22-06, 08:40 AM
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LEXISM
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Originally Posted by GREED777
Ii have called them several times and just gotten the answering machine, however, if you e-mail Mo he gets back to you very quickly. i have e-mailed him a few times over the past few months and he has alway gotten back with me within a day. i ordered the intake last week, e-mailed him yesterday in regards to shipping time and he e-mailed me back stating that they had recieved my order but recieved a wrong shipment of filters. hopefully it doesn't take to long for the filters to come in.
can you pm me mo's email ...Thanks
Old 03-26-06, 07:04 PM
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GREED777
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Default Srt E-mail

pm sent !!




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