NX - 1st Gen (2015-2021)

Weather not downloading

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Old 08-16-16, 11:59 AM
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gooner
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Default Weather not downloading

I just posted in the ES forum https://www.clublexus.com/forums/es-...ffic-info.html, but wonder if it depends on location, model or is it Lexus wide issue?
Old 08-16-16, 12:42 PM
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Azld
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I don't know now for certain if they are the same, but if it uses the HD radio / Enform app model that the NX uses then you should be able to get the data through your phone.

Where I live there are no HD radio stations for at least 100 miles.

You need to install the Enform App suite on your phone, pair the phone with the car with Bluetooth, enable HD-Radio/Phone in the data providers setup menu, and make sure you have the Enform App Suite open on your phone when it connects to the car. After that it should download weather and traffic data with your phones data connection.

Without having HD radio that's the only way.
Old 08-16-16, 01:35 PM
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doodlebug
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I've had this happen to me a few times over the course of almost three years. The message I get is "downloading data.....please wait" or something like that. I've always had Enform loaded on my phone and connected. I've had it not download for days at a time. It tends to work itself out. I have however deleted personal data before and it seemed to fix it as well. But, that deletes all radio station memory etc, so I generally don't do it. I don't know if it's an Enform or HD thing.
Old 08-16-16, 02:21 PM
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gooner
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Like the other guys on ES side said, it never hapened...more than a year, worked perfectly day in day out. No settings or Enform were changed. My HD radio stations work fine.It just won't connect to Weather channel all week...
Old 08-17-16, 07:12 AM
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tommytqt
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It has happened to me for a week now. No weather.... Who should i contact? Hate to bring it to the deal with my busy schedule. Thanks
Old 08-17-16, 12:27 PM
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Swacer
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Its interesting that you say that. My wife's '15 IS is having this issue. I've had her reboot it and still nothing. My NX was always VERY slow with downloading the weather to the point where I eventually took it off the screen to alleviate frustration. My 4R has never had problem though and my weather loads without issue very quickly.
Old 08-18-16, 03:50 AM
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Swacer
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I posted on Lexus's facebook yesterday, the person who responded said they are aware of the issue and working to address it.
Old 08-18-16, 10:29 AM
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gooner
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Thanks Swacer!
Old 08-22-16, 10:45 PM
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aztr0
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Any updates on this?
Old 08-23-16, 08:02 AM
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tommytqt
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Nope. It is a small thing. I don't really care much but it's Lexus. Come on.....Last time was the Nav, now the weather. WTF. I just hate the Lexus image is ruined by things like this.
Old 08-25-16, 07:59 AM
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tommytqt
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Just checked with them yesterday. Their techs are still working on this.
Old 08-26-16, 12:18 PM
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illa
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Just called my local dealer, they said that ClearChannel is working on it. They said it's a company providing signal for our radios.
I think mine isn't working for 3 weeks now.
Old 08-26-16, 12:19 PM
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Obviously not enough people are complaining, cause it is ridiculous to take this long...
Old 08-27-16, 05:57 AM
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No issue with my weather updating......regional, maybe???

dCota
Old 08-27-16, 07:27 AM
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aztr0
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It is currently working again.


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