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Search: Posts Made By: mshen
Forum: Canada 04-08-14, 02:10 PM
Replies: 26
Views: 3,591
Posted By mshen
Angry "environmental damage"???

I just received a call from Lexus Canada warranty department (spoke to Ursula Sadiswa).

Their final answer is that they will not replace affected part (rear quarter panel) and only fix the rust...
Forum: Canada 04-07-14, 04:45 PM
Replies: 26
Views: 3,591
Posted By mshen
I agree. But... there is still no answer from...

I agree. But... there is still no answer from them and it has been over 6 weeks.
Forum: Canada 03-31-14, 07:51 AM
Replies: 26
Views: 3,591
Posted By mshen
Well, there is still no response from Lexus...

Well, there is still no response from Lexus Downtown. Lexus Canada wouldn't deal with me directly, they referred me to the service department of Lexus Richmond Hill. I went there on Feb 25th, they...
Forum: Canada 03-10-14, 10:55 AM
Replies: 26
Views: 3,591
Posted By mshen
I am surprised too, because it was totally...

I am surprised too, because it was totally different experience with my previous Lexuses... Re "ask lexus canada for an ETA", I contacted Lexus Canada and was told that this is something I have to...
Forum: RX - Third Generation 03-10-14, 10:43 AM
Replies: 796
Views: 129,357
Posted By mshen
Easier said than done... :-(

Easier said than done... :-(
Forum: RX - Third Generation 03-08-14, 01:40 PM
Replies: 796
Views: 129,357
Posted By mshen
My new Lexus RX is a piece of junk!

RX350
Nav
White/Tan interior
Nav and Comfort Package
19s

This is my 3rd Lexus (I owned RX 330 2006 and still own RX 350 2008) and the new one is the WORST out of three. The interior design is...
Forum: RX - Third Generation 03-08-14, 01:29 PM
Replies: 509
Views: 87,502
Posted By mshen
I have RX350 2013 and my gas mileage is 15-20%...

I have RX350 2013 and my gas mileage is 15-20% worse than advertised. This is my 3rd RX, I owned 2006 and 2008 models and gas mileage on this one is the worst out of three! I am really disappointed...
Forum: Canada 03-08-14, 01:19 PM
Replies: 26
Views: 3,591
Posted By mshen
Lexus is not cooperating

So far, there has been no response from Lexus. First, I contacted the dealership where I leased the car: Lexus Downtown Toronto. I dealt with salesperson Zeke DesChamp and with his manager Karim...
Forum: Canada 02-24-14, 10:11 AM
Replies: 26
Views: 3,591
Posted By mshen
Angry Here attached are the pictures of the rust spots...

Here attached are the pictures of the rust spots (3 on the sides of the door and 1 inside) :-(
Forum: Canada 02-24-14, 07:25 AM
Replies: 26
Views: 3,591
Posted By mshen
No, it is unlikely to be wheel dust rust as the...

No, it is unlikely to be wheel dust rust as the rust spots are on the inner edges of the back door and almost symmetrical. It is clearly a problem with paint coverage on the edges.
Forum: Canada 02-19-14, 12:43 PM
Replies: 26
Views: 3,591
Posted By mshen
Angry Rust spots on my new RX350 2013! Please Help!

This morning I was shocked to discover 3 small rust spots on the sides of the back door of my new Lexus RX350 2013. I leased the car at the end of September, so it's less than 6 months old! The...
Forum: Canada 10-10-13, 03:15 PM
Replies: 49
Views: 6,115
Posted By mshen
@thePersonal: $1700/year for RX350 2013 (no...

@thePersonal:

$1700/year for RX350 2013 (no speeding tickets or accidents)
Forum: Canada 10-08-13, 07:59 AM
Replies: 1
Views: 827
Posted By mshen
Angry How to identify navigation version?

Hi there,
I am new to this forum and tried to find answer already but couldn't... Anyway, sorry if it's already been answered somewhere in the forum.

I just got a new Lexus RX350 2013 (touring...
Showing results 1 to 13 of 13

 
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