Originally Posted by Coleroad

Any time you are buying a car and you verbally agree to any repair. You must get a written "we owe" statement detailing out what specifically they agreed to do. This should be in front of you before signing for the car. Then you both sign it with the other purchase agreements.

I have done this in the past. Once even with this they gave me a difficult time, but they knew they didn't have a leg to stand on. I received everything they owed me. If you don't do this 9 out of 10 times they will screw you in the name of profit.

Originally Posted by mrblister

Lexus platinum warranty and certified pre owned should of covered your issues I don't know when you sold the car and how long ago the issue happened. If you paid them for a covered issue they owe you

I had the platinum warranty which covers bumper to bumper excluding consumable brake pads and tires etc

Originally Posted by Coleroad

Any time you are buying a car and you verbally agree to any repair. You must get a written "we owe" statement detailing out what specifically they agreed to do. This should be in front of you before signing for the car. Then you both sign it with the other purchase agreements.


I have done this in the past. Once even with this they gave me a difficult time, but they knew they didn't have a leg to stand on. I received everything they owed me. If you don't do this 9 out of 10 times they will screw you in the name of profit.