SC- 1st Gen (1992-2000)

I have fixed a lot of things before

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Old 08-04-09, 12:19 PM
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O. L. T.
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Default I have fixed a lot of things before

.....but I can't fix stupid.

I get this email after returning a cluster:

Attached are photos of the instrument cluster that you sent me. Clearly it does not fit. It doesn't have a tripometer or a gauge dimmer switch that mine had. Also when I plugged it in some of the back white lights didn't work. All of mine worked, I only needed the needles replaced
Please respond








So I respond:

Reach around the side of your steering colum and hit that "tilt" lever to tilt the steering colum down.

THEN plug the cluster in, and set it in it's proper place in the dash and reach over and grab the trim piece off the floor that you took off the front of the cluster 's bottom when you started removing it and plug it in as well so you have dimmer functions.

THEN make sure the dimmer is turned all the way up and turn the key so the cluster comes on. IF any of your very very old backlight is not firing, you can shake the filament up by slapping the dash above the cluster a few times to jar the old filament in the bulbs. it usually fires them back up. Otherwise buy eight #24 bulbs from an auto pats store and replace them.
No you'd think at this point... ok everything is fine, right?

The cluster shows back up here a few days ago and I get this email today:

The back lights did not work (I'm not going to tap on the dash, I didn't have to do that before I sent it to You) & IT DID NOT FIT!!!! I sent the wrong instrument cluster back to you and in return I want the one I sent you!!!! The correct instrument cluster for my 93 Lexus.
Now folks I have fixed a lot of things in my time. I've repaired radios, I've built complete motherboards, I've built cars from scratch, but I have never been able to fix stupid.

~ Stevie Wonder can see that's an SC cluster and exactly why it doesn't fit as my return email stated.

~ There is no such thing as a cluster with a dimmer **** and trip controls on it. This guy took the dimmer panel out and doesn't know it???

~ Everybody in this forum (all 6,000 of you active SC members) has had to smack their climate or cluster to get old bulbs working. ESPECIALLY if you removed the cluster or climate to do with such as install a radio. Cold bulbs do not refire after you remove power unless you shake the filament. I guess he expects his 18 year old bulbs to fire right back up or something without shaking the filament.

~ Perhaps the most scary of all things though......... this is not an individual, this is a business. In Scottsdale, AZ there is a business that is working on an SC, and managed to somehow remove the cluster, but can't even figure out how to drop the tilting wheel to get it in or look over in the floorboard for the dimmer panel they took off.

......... god help you if it is one of you guys! So I am sitting here with a cluster that is the guys cluster and he can't get it to fit back in his car so he doesn't want it. What-the-.....? .....and that's what I go through on a daily basis.

Everyone who can see this is clearly an SC cluster say "I".
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Old 08-04-09, 12:25 PM
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HellFish
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I

i think i had an aneurysm reading this.
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Old 08-04-09, 12:27 PM
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Black Fire
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Funny $h!t, gotta love stupid people!
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Old 08-04-09, 12:28 PM
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Carfreak70
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That buisness is full of FAIL
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Old 08-04-09, 12:32 PM
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I bet that person paid someone to take out the cluster, and felt cheap and didn't want to paid another person to put it back again.
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Old 08-04-09, 12:42 PM
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Drewbeeee
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I

A hammer and a chizle would work wonders for this guy..
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Old 08-04-09, 01:01 PM
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mr2tosc4
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i

Offer to fly there to get it to fit for him. If it fits, he has to pay you $5000
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Old 08-04-09, 01:02 PM
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TroySC300
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I...That's sad, hopefully he/she realizes their mistake and gets it installed asap...
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Old 08-04-09, 01:09 PM
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O. L. T.
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Originally Posted by TroySC300
I...That's sad, hopefully he/she realizes their mistake and gets it installed asap...
Hard to do when it just got back here a few days ago. I suppose I am suppose to stare at it until it morphs itself into the dash 2,000 miles away.

I mean,.... he keeps sending it back. Whadda ya do? He doesn't want his own cluster!
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Old 08-04-09, 01:19 PM
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97-SC300
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Wow.....those pics do all the talking! I can't believe they tried shoving that cluster in with the wheel tilted up that high......
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Old 08-04-09, 01:35 PM
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BSC300TT
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Talking

Here is your sign
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Old 08-04-09, 01:38 PM
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I c one...and one very irate customer...but that's his problem, send it back with instructions to put it back in with color pictures or something. IDK...
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Old 08-04-09, 02:39 PM
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DY3VERSITY
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I!

Fly there, put it in yourself, the whole 10 minutes it takes, then take it back out and tell them to go f themselves.
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Old 08-04-09, 02:51 PM
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Wow just wow. You need to find a member close to the shop that knows how to install this and is willing to help you. Then let that shop know you are sending down a local SC "Specialist" to assist them.

I sure do wish i was close. I don't have an SC but would be more then happy to go make these guys feel stupid.
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Old 08-04-09, 02:54 PM
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Enigma8246
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Originally Posted by mr2tosc4
i

Offer to fly there to get it to fit for him. If it fits, he has to pay you $5000
screw that. refer him to an 'independent consultant' (ie. me). i'll put it in for $10k, give you $5 and go get my paint redone.

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