mcdgary

My dealer says the windshield on my 2012 RX 350, which has < 8k miles, has to be replaced in order to fix the auto rain sensing function. Even though it is covered under warranty I'm confused and not happy with this. Does anyone know what is in the windshield that causes the problem? Could it just be the control sensor behind the rear view mirror, which they detached in their trouble-shooting?

lexus114

wish i could shed some light on this for you. however i dont know much about how they work. all i know is my 05 rx had it and i didnt like them at all. i have interval now which i like much better.

oohpapi44

iTrader: (1)

ask your dealer for more clarification. Would seem to be two separate defects if they are replacing the sensor and the windshield.

kitlz

mcdgary, what is the problem with the rain sensing wipers? Are they not coming on, infrequently, too frequently? How did the dealer come to conclusion the windshield has to be replaced? You mentioned they checked the sensor. How about the switch on the stalk on the right of the steering wheel? A little more information would help

vlad_a

Sensor is probably glued to the windshield. You should be glad they are going an extra mile and replacing the whole thing instead of ripping it off.

greeknasty

just make sure they use an OEM one and not an aftermarket..(youd be surprised)

oohpapi44

iTrader: (1)

Not glued as that is where I have my radar hard wired to. But it is very flimsy and someone trying to put it back on could destroy it pretty quickly.

mcdgary

Summarizing:

Auto rain sensing wipers would not work. Lexus dealer declared problem as a warranty item and stated on his invoice:

"Found brackets for rain sensor permanently affixed to windshield not adhering, poor fit causing concern. Sublet to Glass company (Safelite) for windshield installation."

Took my 2012 RX 350 in at 7:30 am August 1 as scheduled by Lexus dealer, given a 2014 RX 350 "loaner" and was called at 2:20 pm reporting new windshield had been installed and I could pick up my vehicle. Well, it is a rainy day here so I got to immediately check it out. Works as it is supposed to.

mcdgary

New one is OEM, it has the Lexus etc. on the left front near bottom. Although, no cost to me I saw the invoice with the windshield at $1525 +- a few dollars and the gel sensor tape around $20.

mcdgary

Right you are.