2014 RX 350 - 8700 miles - Rear Main Seal Leak
#1
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2014 RX 350 - 8700 miles - Rear Main Seal Leak
2014 RX 350 - 8700 miles - Rear Main Seal Leak
Very disappointed that my new RX with only 8700 miles and has never even had an oil change now has a rear main seal leak. The dealership says that the gasket was defective and that there is no other visible damage. The dealership has filed a case with Lexus corporate.
Granted that it will soon be fixed at no cost to me, it's still very disappointing that a brand I hold so high for quality has let me down in such a big way.
Very disappointed that my new RX with only 8700 miles and has never even had an oil change now has a rear main seal leak. The dealership says that the gasket was defective and that there is no other visible damage. The dealership has filed a case with Lexus corporate.
Granted that it will soon be fixed at no cost to me, it's still very disappointing that a brand I hold so high for quality has let me down in such a big way.
#2
Lead Lap
The odd defect appears in every brand out there. Easy fix, especially where the car is essentially new.
Don't let it ruin your day. Get a loaner & drive it like you rented it !!
Quality with our '10 has been exceptional, service with the local dealer exceptional as well.
Your experience with your dealer will make/break your opinion of the brand.
Don't let it ruin your day. Get a loaner & drive it like you rented it !!
Quality with our '10 has been exceptional, service with the local dealer exceptional as well.
Your experience with your dealer will make/break your opinion of the brand.
#4
As long as they will put you in a loaner car for the duration of the repair period and everything else at no cost to you, then it should be fine. I know....a hassle and PITA but they will step up I'm sure. All the best and hope you get to enjoy the RX soon enough.
#5
The pursuit of F
Agree with all the posts. Don't sweat it. Remember, even the best engineers and quality inspections cannot guarantee 100% perfection. Get the gasket replaced, and enjoy your ride.
#7
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Its an easy problem to show to a dealer for resolution. There are far more challenging issues that an owner has to "replicate" inorder for a dealer to consider repairs. this is not one of them
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