naples

I bought this used vehicle in Naples in January 2012. In May,2014,my wife gave me the "there is a noise in the steering line". Vehicle had 85,000 miles. Took to dealer and was told steering rack/shaft needed to be replaced as well as rack/pinion. I have driven Toyotas for 40 years and never heard of such an issue let alone experienced it. Got a copy of service history and discovered the same work done in February 2011 at 51890 miles. Got work done ( cost $2207.10 in total) ,then contacted Lexus USA who took no responsibility for this nor gave any reason why this would have to be replaced twice in 33,000 miles.

My faith in Toyota/Lexus has been shattered as was the no responsibility of Lexus USA towards this issue.

Has anyone experienced a similar issue??

blacksc400

iTrader: (4)

Welcome to CL and sorry to hear your problem

Move this to the correct forum. Btw, I think I heard about this

Same problem somewhere here in CL. Maybe other members can remember.

bitkahuna

iTrader: (20)

welcome to CL. sorry to hear about your '07 rx problems. moving to the rx forum.

05RX330TX

You're not alone my 05 RX330 only have 46K miles and the steering rack start to leak Lexus dealer quotes $1700 for the job, call Lexus customer services file a case and Lexus offer only $300, I am extremely disappointed at Lexus reliability, my next car won't be a Lexus.

gundy

Unfortunately, since buying my 2005 RX330 a short time ago, I too found out there is a leak issue with the rack on the RX models. I asked the service guy at our local Lexus dealer, and he said it happens all the time and at the same location (passenger side). He said they're surprised a recall was never issued for it and are still waiting for one. I guess it's not a serious enough safety issue for Lexus to do so but still poor on Lexus's part.

evident

is there a redesigned part or do they just replace it with the same type that is going to fail again?

Carver

I think the original problem was with one of the OEM suppliers as most of the failures seem to be 04 and 05 models although there seems to be a small number of 07 failures as well.

Mine had to be replaced at 73k.