cupcakes

I thought I'd share my story of owning a used approved Lexus through a Reading, UK dealership and hope to get warn others thinking of purchasing there.

Briefly:
After a stressful and lengthy series of back and forth between the Lexus dealer in Reading and a local windscreen glass repair company to find the cause of a heavily leaking windscreen on our used approved RX400h, we’ve now ascertained the cause of the issue and wanted to warn others thinking about buying a used approved Lexus, or who currently own one.

After the glass was easily removed by a professional glass company, (Literally lifted out with little to no cutting) we were able to see no primer was used on on the front windscreen and there were large patches were no adhesive was therefore able to cling to.

In summary the glass fitter and I were horrified. The structural integrity had essentially been removed from the vehicle and we have been warned, should the airbags have been deployed the glass would have flown out. Needless to say, this was also the cause of the leak.

Full story here.