Cargo Tonneau Cover?
10-29-10, 01:37 PM
#16
Intermediate
Note redrocks post. The cover is stored under the two lids that is covered with the cargo mat. Is it there ? In your other post about the Halloween Trunk, the storage area is right under the skulls and the blue wrapped candy.
Cat
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Last edited by catdaddylo; 10-29-10 at 05:02 PM.
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spinellib (04-18-19)
10-31-10, 05:48 PM
#20
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I bought a CPO RX in August and have spent a fair amount of time looking into this. We asked for a tonneau cover and the dealer said he'd get us one, but he's taking his sweet time. So, I'm trying to prod him along by giving him relevant information (e.g., searching ebay, figuring out the right one to get, etc.).
First, you're not entitled to the tonneau cover under the CPO program. The famed 161 checkpoint list does not include the presence of the tonneau cover.
Second, I think Redrocks has the right idea: Notwithstanding my first point, just go back to the dealer and say, "Hey, I looked in the place that the manual says my tonneau cover is stored, and it was there! I was shocked, shocked!" They may well have a supply closet full of them and be willing to give you one, just to keep you happy. My opinion is that threatening to void the sale is a very extreme measure, but I guess that's an option, too.
Third, if that doesn't work or for whatever reason you decide to do it yourself, keep in mind this: On eBay, you'll want a tonneau cover that fits an RX made between 2004 and 2009. Any of those years will work. However, you *also* want a one that is made to fit where your car was built. The head rest sizes (where you fasten the tonneau cover clips) are different as between the Japan-built models and the Canada-built models. You can tell the difference by looking at your VIN (JTJ = Japan; 2T2 = Canada). Most sellers actually do not know this, so you'll have to contact them before you purchase.
Finally, I'm no expert, so if anyone has any comments or corrections, I would be interested in hearing them.
Good luck!
First, you're not entitled to the tonneau cover under the CPO program. The famed 161 checkpoint list does not include the presence of the tonneau cover.
Second, I think Redrocks has the right idea: Notwithstanding my first point, just go back to the dealer and say, "Hey, I looked in the place that the manual says my tonneau cover is stored, and it was there! I was shocked, shocked!" They may well have a supply closet full of them and be willing to give you one, just to keep you happy. My opinion is that threatening to void the sale is a very extreme measure, but I guess that's an option, too.
Third, if that doesn't work or for whatever reason you decide to do it yourself, keep in mind this: On eBay, you'll want a tonneau cover that fits an RX made between 2004 and 2009. Any of those years will work. However, you *also* want a one that is made to fit where your car was built. The head rest sizes (where you fasten the tonneau cover clips) are different as between the Japan-built models and the Canada-built models. You can tell the difference by looking at your VIN (JTJ = Japan; 2T2 = Canada). Most sellers actually do not know this, so you'll have to contact them before you purchase.
Finally, I'm no expert, so if anyone has any comments or corrections, I would be interested in hearing them.
Good luck!
11-01-10, 04:16 AM
#21
Lexus Test Driver
I bought a CPO RX in August and have spent a fair amount of time looking into this. We asked for a tonneau cover and the dealer said he'd get us one, but he's taking his sweet time. So, I'm trying to prod him along by giving him relevant information (e.g., searching ebay, figuring out the right one to get, etc.).
First, you're not entitled to the tonneau cover under the CPO program. The famed 161 checkpoint list does not include the presence of the tonneau cover.
Second, I think Redrocks has the right idea: Notwithstanding my first point, just go back to the dealer and say, "Hey, I looked in the place that the manual says my tonneau cover is stored, and it was there! I was shocked, shocked!" They may well have a supply closet full of them and be willing to give you one, just to keep you happy. My opinion is that threatening to void the sale is a very extreme measure, but I guess that's an option, too.
Third, if that doesn't work or for whatever reason you decide to do it yourself, keep in mind this: On eBay, you'll want a tonneau cover that fits an RX made between 2004 and 2009. Any of those years will work. However, you *also* want a one that is made to fit where your car was built. The head rest sizes (where you fasten the tonneau cover clips) are different as between the Japan-built models and the Canada-built models. You can tell the difference by looking at your VIN (JTJ = Japan; 2T2 = Canada). Most sellers actually do not know this, so you'll have to contact them before you purchase.
Finally, I'm no expert, so if anyone has any comments or corrections, I would be interested in hearing them.
Good luck!
First, you're not entitled to the tonneau cover under the CPO program. The famed 161 checkpoint list does not include the presence of the tonneau cover.
Second, I think Redrocks has the right idea: Notwithstanding my first point, just go back to the dealer and say, "Hey, I looked in the place that the manual says my tonneau cover is stored, and it was there! I was shocked, shocked!" They may well have a supply closet full of them and be willing to give you one, just to keep you happy. My opinion is that threatening to void the sale is a very extreme measure, but I guess that's an option, too.
Third, if that doesn't work or for whatever reason you decide to do it yourself, keep in mind this: On eBay, you'll want a tonneau cover that fits an RX made between 2004 and 2009. Any of those years will work. However, you *also* want a one that is made to fit where your car was built. The head rest sizes (where you fasten the tonneau cover clips) are different as between the Japan-built models and the Canada-built models. You can tell the difference by looking at your VIN (JTJ = Japan; 2T2 = Canada). Most sellers actually do not know this, so you'll have to contact them before you purchase.
Finally, I'm no expert, so if anyone has any comments or corrections, I would be interested in hearing them.
Good luck!
I'm not sure what the T-covers costs on ebay, but a cheaper option is to have your windows tinted darker. This will provide the cargo area/back seats with additional "privacy" so people can't see what's in the vehicle. Being that you're in FL, tinting would be a great option and keeps the vehicle cooler. Cost for tinting will probably be under $200.
Good luck!! Love the rims on the PB Edition!
11-01-10, 05:35 AM
#22
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khmoriarty, thanks for the good info. I buy and sell a few car parts all of the time. I'm still selling off some Hot Rods parts left over from the 72 Camaro and my Z06.
11-02-10, 12:09 PM
#23
Okay, this is from a personal experience. When I got my CPO, I too did not get a T-cover
the sales guy dug around and gave me a 2009 T-cover but the clips can't be attach to the rear headrest because it's a smaller clip than 2006. I did call Lexus and let them know I'm not satisfy with the arrangement and I emphasis on the term "near new condition" and Lexus notify the dealer. Sure thing a few days later I got a call from both salesman and that they have a almost new T-cover with the right headrest clips for me to pickup. My point being you didn't go Lexus to take crap from stealership, you can always contact Lexus customer relations and don't forget you have a online review to voice your opinion too.
the sales guy dug around and gave me a 2009 T-cover but the clips can't be attach to the rear headrest because it's a smaller clip than 2006. I did call Lexus and let them know I'm not satisfy with the arrangement and I emphasis on the term "near new condition" and Lexus notify the dealer. Sure thing a few days later I got a call from both salesman and that they have a almost new T-cover with the right headrest clips for me to pickup. My point being you didn't go Lexus to take crap from stealership, you can always contact Lexus customer relations and don't forget you have a online review to voice your opinion too.
11-02-10, 12:20 PM
#24
Okay, this is from a personal experience. When I got my CPO, I too did not get a T-cover
the sales guy dug around and gave me a 2009 T-cover but the clips can't be attach to the rear headrest because it's a smaller clip than 2006. I did call Lexus and let them know I'm not satisfy with the arrangement and I emphasis on the term "near new condition" and Lexus notify the dealer. Sure thing a few days later I got a call from both salesman and that they have a almost new T-cover with the right headrest clips for me to pickup. My point being you didn't go Lexus to take crap from stealership, you can always contact Lexus customer relations and don't forget you have a online review to voice your opinion too.
the sales guy dug around and gave me a 2009 T-cover but the clips can't be attach to the rear headrest because it's a smaller clip than 2006. I did call Lexus and let them know I'm not satisfy with the arrangement and I emphasis on the term "near new condition" and Lexus notify the dealer. Sure thing a few days later I got a call from both salesman and that they have a almost new T-cover with the right headrest clips for me to pickup. My point being you didn't go Lexus to take crap from stealership, you can always contact Lexus customer relations and don't forget you have a online review to voice your opinion too.
hell with customer satisfaction attitude. What online review you are referring to ?
11-02-10, 03:41 PM
#25
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Well, here's the final outcome on this. And it's good. Yesterday when I got home I had a voice message from the Sales Manager, he wanted to make sure that when we receive "the survey" we would give them the best marks for our purchase of our Lexus. He left his name and phone number and wanted to make sure we were happy. I have an employee and his wife is a big time car salesperson. I asked him how important "the survey" was. He said it was big and could keep a salesperson from reaching the highest sales level. So I called the sales manager and told him how happy we were with everything except we didn't get the tonneau cover and he said that they would find one. My salesman called about a hour later and said that we had one in his office. I went by on the way home and picked it up and it fits good and works great. I want to thank you guys for the support and help with this item. Thanks everybody.
11-02-10, 04:58 PM
#26
Lexus Test Driver
Well, here's the final outcome on this. And it's good. Yesterday when I got home I had a voice message from the Sales Manager, he wanted to make sure that when we receive "the survey" we would give them the best marks for our purchase of our Lexus. He left his name and phone number and wanted to make sure we were happy. I have an employee and his wife is a big time car salesperson. I asked him how important "the survey" was. He said it was big and could keep a salesperson from reaching the highest sales level. So I called the sales manager and told him how happy we were with everything except we didn't get the tonneau cover and he said that they would find one. My salesman called about a hour later and said that we had one in his office. I went by on the way home and picked it up and it fits good and works great. I want to thank you guys for the support and help with this item. Thanks everybody.
11-02-10, 08:52 PM
#27
Moderator
Good job, you made them do what they should have done in the first place. I think this was a deliberate omission by the dealership. They were hoping you would not notice or be aware that one should be included with the sale.
11-03-10, 05:42 AM
#28
There you go, persistence my fella, it works. Take a pic and post it for the heck of it! We want to make sure you realklky got one, LOL!
11-03-10, 11:32 AM
#30
Lexus Test Driver
