Originally Posted by Bobk528

As a update and finality to my unpleasant situation, I read all the feedback from the forum and later talked to others about the outrageous cost of a fairly simple repair.

I emailed the service manager and general manager and after I was able to have a telephone conversation with the right person, the dealership agreed to refunding me $150 and I said let's make it $200 and call it good. He agreed.

While many will still say $300 to replace the starter contacts is really a rip-off, I am fine with the price as I certainly learned a lesson. My wife suggested that I go back to working on the cars by myself on the weekend. I am at a point in my life and age where I don't mind taking the cars to an independent mechanic or dealership as long as the costs are reasonable, the place is trustworthy, and I am treated well as a long term customer.

However, after this latest episode at the dealership left a bad taste in my mouth, I decide never to return to this particular dealership and spent some time watching some YouTube DIY on cleaning the IACV and replacing the air mode servo motor. Cleaning the IACV was not too difficult. When I have some free weekend time, I plan to remove the glove compartment and find the servo motor that is making that annoying and constant clicking sound and will order the replacement part online.

If the dealership would had simply charged me a fair and reasonable price, I would not be writing in this forum and would have gladly returned for other professional services. It was such a convenient place - too bad.