RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Navigation screen not working, flashes pink screen every 12 seconds

Old 06-07-16, 06:38 AM
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MediumRare
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Default Navigation screen not working, flashes pink screen every 12 seconds

Have this happened to you? If so, what happened and how to fix it, thanks. 2016 4RX (5k miles)
Old 06-07-16, 07:08 AM
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tyler561
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This happened to my wife's new RX350 this morning as well. Dealership says that it's a "network problem affecting a lot of vehicles right now"

<rant>
Ok, so -- it's good to know that it's not my particular vehicle... However, it is VERY CONCERNING that a "cloud problem" has made it so I cannot use navigation or the radio in my new car. Why the hell does my car need a connection to any network for me to use navigation (which gets its information from the $219 MicroSD card in the dash!)
</rant>
Old 06-07-16, 07:12 AM
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bootman
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Hold down the power button to reboot it and see if it clears up.
Old 06-07-16, 07:16 AM
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tyler561
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Pressing/holding the button made no difference. The Lexus logo appeared, but that was it.

The dealer said their phone is ringing off the hook as it's a network problem affecting many vehicles.
Old 06-07-16, 07:57 AM
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Lexus61030
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Issue is nation-wide and is affecting vehicles equipped with nav and lexus enform.

Manual reset by disconnecting battery for 10 minutes will bring systems back online
Old 06-07-16, 07:58 AM
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Lexus61030
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Default Alert: Nav system locking up

Issue is nation-wide and is affecting vehicles equipped with nav and lexus enform.

Manual reset by disconnecting battery for 10 minutes will bring systems back online
Old 06-07-16, 08:02 AM
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Richstang
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Just took my car in for service about this issue today. Nav was flashing though. Not sure if its related.
Old 06-07-16, 08:03 AM
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Lexus61030
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It is related
Old 06-07-16, 08:04 AM
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Richstang
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Boooo just happened to me today.
Old 06-07-16, 08:39 AM
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tyler561
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So if my wife is uncomfortable taking a wrench to her 2-week-old car, she will need to make a service appointment to have this done?
Old 06-07-16, 08:48 AM
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Richstang
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Originally Posted by tyler561
So if my wife is uncomfortable taking a wrench to her 2-week-old car, she will need to make a service appointment to have this done?
I just dropped the car off and Lexus gave me a loaner to use in the meantime.
Old 06-07-16, 08:59 AM
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tomtom74
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nation-wide? Really?
Old 06-07-16, 09:54 AM
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dfc350
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Originally Posted by tyler561
So if my wife is uncomfortable taking a wrench to her 2-week-old car, she will need to make a service appointment to have this done?
Your dealer will have to be the one to answer that.

I was just out for about 20 minutes and it didn't happen to me (Texas).
Old 06-07-16, 10:05 AM
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yardie876
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Here's an RC owner dealing with issues too.
https://www.clublexus.com/forums/rc-...resetting.html
Old 06-07-16, 10:26 AM
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SF350
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I started my RX and it went blank

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