Navigation screen not working, flashes pink screen every 12 seconds
06-10-16, 09:25 AM
#92
Pole Position
06-10-16, 09:52 AM
#93
Weather and Traffic info not working
When I try to view my weather and traffic info I get a screen saying no data currently available please try later. It has been like this since the navigation issue from a few days ago.
Is this related to that problem?
Is anybody else's weather and traffic info not working?
Thanks,
Tom
Is this related to that problem?
Is anybody else's weather and traffic info not working?
Thanks,
Tom
06-10-16, 02:35 PM
#95
Driver School Candidate
forget all that hassle. just take it to the dealership's service. it took my service 20mins total to get it done. no getting your hands dirty, no appointments needed.
06-10-16, 08:59 PM
#96
I am taking fuse out it is much faster and economical at the same time.
06-11-16, 06:30 AM
#97
http://lexus2.custhelp.com/app/answe.../190,1287,1322
So yes it is fixed since Tuesday, June 7, at 11:00 pm PST!
06-11-16, 09:36 AM
#98
I pulled the fuses and did a reset. After a few minutes the traffic under the info tab came back but the weather is still unavailable. I have also noticed when i go into the inform app the fuel guide is now giving me i need a active subscription that i did not get before this traffic/weather problem Lexus has had. Will check later to see if anything changes.
06-11-16, 01:52 PM
#99
weather and traffic
I received this email from Lexus last night.:
You may or may not have recently experienced difficulties related to the navigation display in your Lexus. We apologize for any inconvenience.
Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 Model Year Lexus vehicles.
In some situations, this issue can cause the head unit to restart repeatedly, affecting operation of the navigation system, audio and climate control features, and the hands-free mobile phone functions. The data suspected to be the source of the error was corrected Tuesday, June 7, at 11:00 pm PST.
The correction is a forced reset and clearing of the errant data from the system.
Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system. Until then, owners of affected vehicles should exercise additional caution when driving. We regret any inconvenience you may have experienced.
If you have further questions, please visit our FAQ site at http://lexus.us/1Xb4cMz or contact our Lexus Customer Satisfaction Department at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Time.
You may or may not have recently experienced difficulties related to the navigation display in your Lexus. We apologize for any inconvenience.
Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 Model Year Lexus vehicles.
In some situations, this issue can cause the head unit to restart repeatedly, affecting operation of the navigation system, audio and climate control features, and the hands-free mobile phone functions. The data suspected to be the source of the error was corrected Tuesday, June 7, at 11:00 pm PST.
The correction is a forced reset and clearing of the errant data from the system.
Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system. Until then, owners of affected vehicles should exercise additional caution when driving. We regret any inconvenience you may have experienced.
If you have further questions, please visit our FAQ site at http://lexus.us/1Xb4cMz or contact our Lexus Customer Satisfaction Department at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Time.
06-12-16, 05:55 PM
#101
I received this email from Lexus last night.:
You may or may not have recently experienced difficulties related to the navigation display in your Lexus. We apologize for any inconvenience.
Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 Model Year Lexus vehicles.
In some situations, this issue can cause the head unit to restart repeatedly, affecting operation of the navigation system, audio and climate control features, and the hands-free mobile phone functions. The data suspected to be the source of the error was corrected Tuesday, June 7, at 11:00 pm PST.
The correction is a forced reset and clearing of the errant data from the system.
Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system. Until then, owners of affected vehicles should exercise additional caution when driving. We regret any inconvenience you may have experienced.
If you have further questions, please visit our FAQ site at http://lexus.us/1Xb4cMz or contact our Lexus Customer Satisfaction Department at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Time.
You may or may not have recently experienced difficulties related to the navigation display in your Lexus. We apologize for any inconvenience.
Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 Model Year Lexus vehicles.
In some situations, this issue can cause the head unit to restart repeatedly, affecting operation of the navigation system, audio and climate control features, and the hands-free mobile phone functions. The data suspected to be the source of the error was corrected Tuesday, June 7, at 11:00 pm PST.
The correction is a forced reset and clearing of the errant data from the system.
Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system. Until then, owners of affected vehicles should exercise additional caution when driving. We regret any inconvenience you may have experienced.
If you have further questions, please visit our FAQ site at http://lexus.us/1Xb4cMz or contact our Lexus Customer Satisfaction Department at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Time.
It only happened to me once. Not the nav screen but my phone/audio player kept flashing on and off.
I'm wondering if it's a related problem m
06-13-16, 11:39 AM
#102
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Join Date: May 2014
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I ended up calling to Ira Lexus service adviser to report the issue and get info on how to resolve the issue. I had instruction provided over the phone to disconnect negative cable from the battery and reconnect it back after 5 minutes. After that turn the car on and wait until the download is completed. I followed this instruction and issue was corrected.
06-14-16, 12:29 PM
#103
I think Lexus Service may be doing the battery disconnect on every "qualifying" vehicle that comes in. I dropped mine off this morning for a few minor issues. I also mentioned that the Nav unit froze twice. The tech who was looking at something else on my Rxh looked up and said: oh, we need to reset the system - disconnect the battery. I told him I didn't have that flashing screen thing, it just froze and was fine after I rebooted the system. He said they should do it anyway to be sure. 
02-16-17, 08:56 AM
#105
Driver School Candidate
Occasionally happens
Sorry to bring this back up.
however, I've been experiencing flashing pink problems occasionally.
i got it fixed when it was nation wide problem.
now, I don't get it every time I turn on the car like before, but occasionally. Happened about 4 times.
It happened again today. However, when it happens it just flash pink, screen turns off for like 30seconds and then run normal.
anyone experience this?
however, I've been experiencing flashing pink problems occasionally.
i got it fixed when it was nation wide problem.
now, I don't get it every time I turn on the car like before, but occasionally. Happened about 4 times.
It happened again today. However, when it happens it just flash pink, screen turns off for like 30seconds and then run normal.
anyone experience this?