Originally Posted by Golfjunky

Thanks to all for the feedback. I will take my RX to the Lexus dealer for the first two complimentary services. After that, I will check with the two local Toyota dealers to see if they do service on Lexus.

Originally Posted by RX330inFL

It is always a good idea if you can to talk to your new service folks in advance, in this case the Toyota shop, if possible before you come in for a service. Same when you are purchasing a new vehicle at a new dealership to you. I have never purchased a new car without having a discussion with a service writer or the service manager in advance of the sale to discuss policies, etc.

I also wanted to add that not all Toyota shops will work on Lexus vehicles. Rare, but it does happen. When I have heard of these cases it has usually been a situation where the dealerships (both Toyota and Lexus) are in close proximity to each other and owned by the same company.

Originally Posted by BertL

...ah, a neighbor. Howdy! FWIW, Lexus Carlsbad, Toyota Carlsbad, and Lexus Escondido are all owned the same lady. I've been told that Toyota Carlsbad is the #3 largest dealer in the US when it comes to service. When you see their relatively new multi-story service facility on the west side of the 5, you'll know what I mean. My mom swears by her SA at Toyota -- he take FABULOUS care of her each and every time she calls him, finding discounts and being more than fair to her. I'm sold on my SA at Lexus, even without the discounts. Call me crazy, but if I owned a Toyota, I'd go to her SA as well, but prefer the piece of mind, great service, ability to mix in any little warranty items at the same time, "free" cappuccino, and new Lexus loaners when it comes to servicing my Lexus -- even though I pay more than others every year on my annual maintenance jaunt to the dealer.

Originally Posted by GoGiantsNJ

My Toyota Dealer has donuts ,Starbucks Coffee, and gives a free car wash with any service. They Don' give free loaners. They do have a shuttle to take you home ,and pick you up to get your car when it's done. I will probably use Toyota for service after the freebies one year Lexus service.

Originally Posted by Sevn86

Have any of yall noticed that even if u get ur services done at Toyota they some how are able to send that data over the the Lexus drivers webiste and it shows up on my service history when I click on it. I find that to be awesome! No need to keep all those papers for services completed by a Toyota dealership anymore.

Originally Posted by Cruiter