Bring Lexus to Toyota dealer for services - embarrassing? - Club Lexus Forums


Bring Lexus to Toyota dealer for services - embarrassing?

Reply
 
 
 
Thread Tools Search this Thread
Old 03-21-12, 12:37 PM   #1
sweetboy02
Lead Lap
Thread Starter
 
sweetboy02's Avatar
 
Join Date: Mar 2011
Location: MA
Posts: 459
Default Bring Lexus to Toyota dealer for services - embarrassing?

I know we discuss about this topic thousand times. This time i just ask another aspect of the same topic :

Has Any of you done this feel embarrassing because bringing the Lexus to Toyota? Do people at Toyota dealer look at you like a cheap a** ?
I haven't done that but i'm kind of having that feeling if i do so and also i would like to save some money from expensive Lexus services. . Should i try for my 60K maintenance?
Just need some opinions. Thanks

sweetboy02 is offline   Reply With Quote
Old 03-21-12, 01:06 PM   #2
JimH2
Pole Position
 
Join Date: Nov 2010
Location: OR
Posts: 387
Default

I have yet to take my Lexus into Toyota since I only have 7,000 miles on it. I used to take my Acura MDX into the local Honda dealer for routine service (e.g., new brakes) since the nearest Acura dealer was 70 miles away. The Honda folks did not treat me like a pariah or cheap ** as you mention as a possibility. I was happy to save at least $ 100 on any visit to the local Honda dealer for their more reasonable service charges vs. the higher-proced Acura dealership.
JimH2 is offline   Reply With Quote
Old 03-21-12, 01:35 PM   #3
billy44bo
Lexus Test Driver
 
Join Date: Nov 2004
Location: Alabama
Posts: 852
Default

No, I have never had this embarrassing feeling . I stop to day at the Toyota store to set up service on both on my 2010 Camry's .Saw a RX 330 out front that had been serviced today and thought there is someone saving money glad for him. I get up at 3:30 AM when I work day shift and get home at 5:00 am when I work nights. I never have a problem spending money but I WILL NOT waste it. Money has a value to me. If I can get the same work done for less and use the same parts then why in the world would I ever get an embarrassing feeling for saving money . I think I would if I was to let the Lexus dealer screw me out of a few hundred bucks. Do not think they give you a kiss when the are finished with it either.
billy44bo is offline   Reply With Quote
Old 03-21-12, 02:02 PM   #4
LexBob2
Lexus Fanatic
 
Join Date: Aug 2006
Location: Illinois
Posts: 7,438
Default

I'm sure the Toyota service department welcomes the work and the revenue. You might feel a little funny at first but the shop will like your business.
LexBob2 is online now   Reply With Quote
Old 03-21-12, 02:19 PM   #5
BurgBoxstr
Lead Lap
 
Join Date: Jan 2007
Location: In the garage...
Posts: 684
Default

Quote:
Originally Posted by sweetboy02 View Post
I know we discuss about this topic thousand times. This time i just ask another aspect of the same topic :

Has Any of you done this feel embarrassing because bringing the Lexus to Toyota? Do people at Toyota dealer look at you like a cheap a** ?
I haven't done that but i'm kind of having that feeling if i do so and also i would like to save some money from expensive Lexus services. . Should i try for my 60K maintenance?
Just need some opinions. Thanks

If you're concerned about what a car dealer thinks of your wanting to get the best value for your money then you need to either adjust the depth of your wallet (for their benefit) or your priorities... possibly both

The Toyota dealer will, in most (99% ?) cases, be more than capable of handling your service needs. Put the money $ in the bank or towards other mods.

Good luck
BurgBoxstr is offline   Reply With Quote
Old 03-21-12, 03:18 PM   #6
kitlz
No, I don't play soccer!
 
kitlz's Avatar
 
Join Date: Jul 2009
Location: NJ
Posts: 6,317
Default

Sweet, I'm sure you're not the first Lexus the Toyota dealer serviced. They'll appreciate your business and you can appreciate the savings. Hold your head high and go for it And of course report back with your experience.
kitlz is offline   Reply With Quote
Old 03-21-12, 04:04 PM   #7
happy1977
Lead Lap
 
happy1977's Avatar
 
Join Date: Apr 2011
Location: IN
Posts: 768
Default

Why would anyone be embarrassed for being a smart shopper?
happy1977 is offline   Reply With Quote
Old 03-22-12, 06:14 AM   #8
GoHuskers
Lexus Test Driver
 
Join Date: Dec 2006
Location: NE
Posts: 954
Default

When I looked for a use GX470 I encountered a high mileage one (82k) and worry about the 90k service (timing belt, water pump, other belts...). I asked the Lexus dealer and was quoted $1400 for all. I went to the Toyota dealer next door and was quoted $800 and was told that the Master technician will do this kind of job. The GX470 and 4Runner V8 are about the same car so they have no problem. RX350/RX450h and HL/HL Hybrid are very similar for the core components so they can do it just fine.
GoHuskers is offline   Reply With Quote
Old 03-22-12, 06:38 AM   #9
rxsuperman
Driver
 
Join Date: Sep 2011
Location: VA
Posts: 182
Default

Quote:
Originally Posted by sweetboy02 View Post
I know we discuss about this topic thousand times. This time i just ask another aspect of the same topic :

Has Any of you done this feel embarrassing because bringing the Lexus to Toyota? Do people at Toyota dealer look at you like a cheap a** ?
I haven't done that but i'm kind of having that feeling if i do so and also i would like to save some money from expensive Lexus services. . Should i try for my 60K maintenance?
Just need some opinions. Thanks

Lexus is made by Toyota. What's the embarassment?
rxsuperman is offline   Reply With Quote
Old 03-22-12, 06:53 AM   #10
JimH2
Pole Position
 
Join Date: Nov 2010
Location: OR
Posts: 387
Default

Quote:
Originally Posted by GoHuskers View Post
When I looked for a use GX470 I encountered a high mileage one (82k) and worry about the 90k service (timing belt, water pump, other belts...). I asked the Lexus dealer and was quoted $1400 for all. I went to the Toyota dealer next door and was quoted $800 and was told that the Master technician will do this kind of job. The GX470 and 4Runner V8 are about the same car so they have no problem. RX350/RX450h and HL/HL Hybrid are very similar for the core components so they can do it just fine.
Any embarrassment should be from the Lexus dealer who deems a + 75 % increase in service charge (vs. the Toyota dealer) to be a reasonable fee for such services. I understand if some of the overhead is a little higher, etc., but they are obviously competing with BMW and other luxury brands for what they charge in service fees.
JimH2 is offline   Reply With Quote
Old 03-23-12, 12:51 PM   #11
panyo64
Lead Lap
 
panyo64's Avatar
 
Join Date: May 2004
Location: New York
Posts: 468
Default

I've taken my GTO to a Lexus store for an alignment. They had a great alignment guy, my service writer always takes care of me, and I got a loaner. Win win win.

Quote:
Originally Posted by JimH2 View Post
Any embarrassment should be from the Lexus dealer who deems a + 75 % increase in service charge (vs. the Toyota dealer) to be a reasonable fee for such services. I understand if some of the overhead is a little higher, etc., but they are obviously competing with BMW and other luxury brands for what they charge in service fees.
They've got to pay for those comfy leather chairs, wall to wall carpet, flatscreen tv, free wifi, and complimentary snacks somehow.

I always go to Lexus dealers for service because I'll always get a nice loaner, or I can get work done in a comfortable environment if I wait. I understand that Toyota service may be cheaper, but I have gotten to know my Lexus service writer well and he's ALWAYS taken good care of me.
panyo64 is offline   Reply With Quote
Old 03-23-12, 06:33 PM   #12
cafpaf
Pole Position
 
Join Date: Apr 2011
Location: PA
Posts: 203
Default

We took the 2001 RX to Toyota all the time. On my first visit there the SA said, "You would be surprised at just home many Lexus products we service." Trust me, they are just glad to have your business. FYI, we also have a 2008 Cadillac CTS with almost 50,000 miles on it. Currently, the air filter, cabin air filter, windshield wipers, and oil filter should be changed. The dealer wants almost $150 just for the parts when he does the service. I purchased the parts for less than $100 on line (including shipping) and will be supplying them to the dealer when he does the service. I don't feel at all "embarrassed" about saving over $50.

Last edited by cafpaf; 03-23-12 at 06:37 PM.
cafpaf is offline   Reply With Quote
Old 03-27-12, 02:54 PM   #13
sweetboy02
Lead Lap
Thread Starter
 
sweetboy02's Avatar
 
Join Date: Mar 2011
Location: MA
Posts: 459
Default

Thanks so much guys. I'll def go Toyota this time for 60k to save some bucks Hope it goes well. No need a mask right?
sweetboy02 is offline   Reply With Quote
Old 03-27-12, 05:03 PM   #14
LexBob2
Lexus Fanatic
 
Join Date: Aug 2006
Location: Illinois
Posts: 7,438
Default

Quote:
Originally Posted by sweetboy02 View Post
Thanks so much guys. I'll def go Toyota this time for 60k to save some bucks Hope it goes well. No need a mask right?
A fake mustache outta do it.
LexBob2 is online now   Reply With Quote
Old 03-27-12, 09:06 PM   #15
lamar411
Lexus Champion
 
lamar411's Avatar
 
Join Date: Mar 2009
Location: IL
Posts: 2,651
Default

Took my RX to a Toyota dealership for its 90k service, saved a ton of money and my service tech was very helpful and spent some time going over everything with me.
lamar411 is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
so apparently I don't actually drive a Lexus. mjeds RC F (2015-present) 40 01-14-16 09:05 PM
Navigation errors in 2015 nx 200 t rocdude NX Models (2015-present) 28 09-30-15 08:00 PM
!!!Help!!! Dropped Key Fob in Toilet!!!! Pnthrzrule IS - 2nd Gen (2006-2013) 38 04-26-11 08:32 AM
Red coolant or green coolant voleduy IS - 1st Gen (2001-2005) 29 09-12-10 09:05 PM


Tags
4runner, alignment, belt, cheaper, dealer, gx470, lexus, rx, service, serviced, special, timing, totota, toyota, toypta

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -7. The time now is 08:37 AM.


Copyright © 2000-2016 Internet Brands, Inc. All Rights Reserved