Lexus Chat Customer Service
04-19-11, 08:00 PM
Instructor
Thread Starter
Join Date: Apr 2011
Location: IN
Posts: 1,188
Lexus Chat Customer Service
I submitted the chat @ ~ 840pm EDT today and waited 20mins without a reply.
Props for outstanding service.
Last edited by happy1977; 04-19-11 at 08:44 PM .
04-19-11, 08:07 PM
Racer
Join Date: Nov 2009
Location: Iowa
Posts: 1,626
04-19-11, 08:31 PM
Driver
Join Date: Jun 2008
Location: BC
Posts: 157
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dont they have a business hour?
04-19-11, 08:43 PM
Instructor
Thread Starter
Join Date: Apr 2011
Location: IN
Posts: 1,188
Yes, they do have business hours, I was within those hours. They close at 05:55 PM PDT, so that's 8:55pm EDT.
04-19-11, 08:47 PM
Intermediate
Join Date: Mar 2011
Location: MA
Posts: 493
Quote:
Originally Posted by
happy1977
I submitted the chat @ ~ 840pm EDT today and waited 20mins without a reply.
Props for outstanding service.
The 9th one is the big one on the center of the dash. When you clean the dash, you should see it.
04-19-11, 08:53 PM
Forum Administrator
Join Date: Feb 2001
Location: North Carolina
Posts: 31,432
I suspect you never actually spoke with anyone and were just talking to yourself. That little 'hello' message is automated in most of those chat systems.
04-19-11, 09:06 PM
Instructor
Thread Starter
Join Date: Apr 2011
Location: IN
Posts: 1,188
04-21-11, 10:39 AM
Instructor
Join Date: Jun 2008
Location: Nukewastedump
Posts: 797
They had to go back to their air traffic control duties.
Last edited by afpj; 04-21-11 at 10:39 AM .
Reason: sorry, couldn't resist
04-21-11, 10:58 AM
Moderator
Join Date: Aug 2006
Location: San Francisco, CA
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plus I doubt they would know the answer. They are just there to answer general questions about models.
04-21-11, 03:39 PM
Instructor
Thread Starter
Join Date: Apr 2011
Location: IN
Posts: 1,188
Yeah, I've spoken to 2 reps on phone and they don't have that information. Sucks coz I wanted to buy speakers without opening the panel.
04-21-11, 04:55 PM
Driver
Join Date: Oct 2010
Location: wa
Posts: 157
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Like sweetboy said 9th one is at the center of the dash and It's a speaker phone too
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04-19-11, 08:00 PM
Lexus Chat Customer Service
