Trying to order RX
06-05-09, 12:18 AM
#1
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Trying to order RX
I was trying to order a new RX today and have been very disappointed with the process. The dealership is great but I wanted the Vehicle Dynamics Integrated Management option (VDIM) which is part of the Sport Package, and I wanted the Luxury Package. They are unable to order the vehicle with both packages or the VDIM separate of the Sport Package.
After Lexus has spent all this money advertising the VDIM option it's silly that you cannot have it and the Luxury Package.
The reason we had to order the vehicle to begin with is there are none to be found at other dealerships with the Pre Collision System. I don't mind the wait be I sure wish I could get the VDIM option.
Maybe it's just me and people aren't concerned with safety.
After Lexus has spent all this money advertising the VDIM option it's silly that you cannot have it and the Luxury Package.
The reason we had to order the vehicle to begin with is there are none to be found at other dealerships with the Pre Collision System. I don't mind the wait be I sure wish I could get the VDIM option.
Maybe it's just me and people aren't concerned with safety.
06-05-09, 04:03 AM
#2
I was trying to order a new RX today and have been very disappointed with the process. The dealership is great but I wanted the Vehicle Dynamics Integrated Management option (VDIM) which is part of the Sport Package, and I wanted the Luxury Package. They are unable to order the vehicle with both packages or the VDIM separate of the Sport Package.
After Lexus has spent all this money advertising the VDIM option it's silly that you cannot have it and the Luxury Package.
The reason we had to order the vehicle to begin with is there are none to be found at other dealerships with the Pre Collision System. I don't mind the wait be I sure wish I could get the VDIM option.
Maybe it's just me and people aren't concerned with safety.
After Lexus has spent all this money advertising the VDIM option it's silly that you cannot have it and the Luxury Package.
The reason we had to order the vehicle to begin with is there are none to be found at other dealerships with the Pre Collision System. I don't mind the wait be I sure wish I could get the VDIM option.
Maybe it's just me and people aren't concerned with safety.
06-05-09, 04:46 AM
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vdim is std on 450h--has to be ordered on 350
I was told sports pkg not available on 450h--my guess is since car is heavier than 350 the suspension is set up differently.
Lux pkg includes premium pkg--but still have to get comfort pkg separately
I was told sports pkg not available on 450h--my guess is since car is heavier than 350 the suspension is set up differently.
Lux pkg includes premium pkg--but still have to get comfort pkg separately
06-05-09, 07:06 AM
#4
VDIM is part of RX350 Sport pkg. You probably have to get Sport pkg in order to get VDIM. Luxury pkg RX350 is rare in most of area. Some areas do provide the HUD, separated from Luxury.
Anyway, I had tried a month to search the perfect options/pkgs I like, but found nothing. Blame Lexus for the wrong AD. Since their lawyers have covered most of holes except this, you may sue them for this...
Anyway, I had tried a month to search the perfect options/pkgs I like, but found nothing. Blame Lexus for the wrong AD. Since their lawyers have covered most of holes except this, you may sue them for this...
06-05-09, 09:13 AM
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I should have mentioned this is not a 450h, but instead is a 350 AWD.
06-05-09, 09:54 AM
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the lexus ordering software on the rx seems to have glitches.
ie--I ordered the lux package and was told the led lights were required but extra--I did not see that in edmunds but it will be interesting to see how car comes in. we negotiated price based on a percentage off sticker. I wanted 10% off--they did not want to discount.
They came back with .5% I came back with 9. They went to 1% and said it was final unless I wanted to wait til late fall when they might discount the Hybrid which they said would be in short supply.
ie--I ordered the lux package and was told the led lights were required but extra--I did not see that in edmunds but it will be interesting to see how car comes in. we negotiated price based on a percentage off sticker. I wanted 10% off--they did not want to discount.
They came back with .5% I came back with 9. They went to 1% and said it was final unless I wanted to wait til late fall when they might discount the Hybrid which they said would be in short supply.
06-05-09, 10:31 AM
#7
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the lexus ordering software on the rx seems to have glitches.
ie--I ordered the lux package and was told the led lights were required but extra--I did not see that in edmunds but it will be interesting to see how car comes in. we negotiated price based on a percentage off sticker. I wanted 10% off--they did not want to discount.
They came back with .5% I came back with 9. They went to 1% and said it was final unless I wanted to wait til late fall when they might discount the Hybrid which they said would be in short supply.
ie--I ordered the lux package and was told the led lights were required but extra--I did not see that in edmunds but it will be interesting to see how car comes in. we negotiated price based on a percentage off sticker. I wanted 10% off--they did not want to discount.
They came back with .5% I came back with 9. They went to 1% and said it was final unless I wanted to wait til late fall when they might discount the Hybrid which they said would be in short supply.
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06-05-09, 01:10 PM
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hmm--I get the hybrid and an early one equiped as I want it to be--and it is my belief that gas prices will continue to rise and we may even see shortages. If I am correct then paying literally a few bucks more-perhaps-will be a smart move.
Still got a discount and if prices become more negotiable in the interim I probably wil get the better deal.
Still got a discount and if prices become more negotiable in the interim I probably wil get the better deal.
06-05-09, 03:28 PM
#9
People are concerned with safety, but Lexus has made the mistake of packaging the VDIM system into the Sport Package, and then limiting production of that option.
I have been unable to find one in CA equipped with a Sport Package, merely to test drive (not sure I want it, if it makes the ride too harsh).
So, it's a catch-22 - I can't drive it unless I order it, and no one wants to order one with the mythical Sport Package and no Nav.
Grrr.
Sandi
I have been unable to find one in CA equipped with a Sport Package, merely to test drive (not sure I want it, if it makes the ride too harsh).
So, it's a catch-22 - I can't drive it unless I order it, and no one wants to order one with the mythical Sport Package and no Nav.
Grrr.
Sandi
06-05-09, 03:47 PM
#10
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People are concerned with safety, but Lexus has made the mistake of packaging the VDIM system into the Sport Package, and then limiting production of that option.
I have been unable to find one in CA equipped with a Sport Package, merely to test drive (not sure I want it, if it makes the ride too harsh).
So, it's a catch-22 - I can't drive it unless I order it, and no one wants to order one with the mythical Sport Package and no Nav.
Grrr.
Sandi
I have been unable to find one in CA equipped with a Sport Package, merely to test drive (not sure I want it, if it makes the ride too harsh).
So, it's a catch-22 - I can't drive it unless I order it, and no one wants to order one with the mythical Sport Package and no Nav.
Grrr.
Sandi
06-05-09, 04:57 PM
#11
A couple of dealers have said that in 3-6 months the Sport Package/VDIM will be more available. Right now, they're rushing them to market fully loaded and squishy, to get as many "up sells" as they can for those who want to be first on the block to get one.
For those of us who may be more discriminating, we'll have to wait for the "unusual configurations" to be more available...so if you're willing or able to wait until the end of the year, you should find them more available...
Sandi
For those of us who may be more discriminating, we'll have to wait for the "unusual configurations" to be more available...so if you're willing or able to wait until the end of the year, you should find them more available...
Sandi
06-05-09, 08:30 PM
#12
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A couple of dealers have said that in 3-6 months the Sport Package/VDIM will be more available. Right now, they're rushing them to market fully loaded and squishy, to get as many "up sells" as they can for those who want to be first on the block to get one.
For those of us who may be more discriminating, we'll have to wait for the "unusual configurations" to be more available...so if you're willing or able to wait until the end of the year, you should find them more available...
Sandi
For those of us who may be more discriminating, we'll have to wait for the "unusual configurations" to be more available...so if you're willing or able to wait until the end of the year, you should find them more available...
Sandi
06-05-09, 08:34 PM
#13
Ordering for most common sales
the lexus ordering software on the rx seems to have glitches.
ie--I ordered the lux package and was told the led lights were required but extra--I did not see that in edmunds but it will be interesting to see how car comes in. we negotiated price based on a percentage off sticker. I wanted 10% off--they did not want to discount.
They came back with .5% I came back with 9. They went to 1% and said it was final unless I wanted to wait til late fall when they might discount the Hybrid which they said would be in short supply.
ie--I ordered the lux package and was told the led lights were required but extra--I did not see that in edmunds but it will be interesting to see how car comes in. we negotiated price based on a percentage off sticker. I wanted 10% off--they did not want to discount.
They came back with .5% I came back with 9. They went to 1% and said it was final unless I wanted to wait til late fall when they might discount the Hybrid which they said would be in short supply.
It may be that because the RX sells more units than all their others combined, they're building the 350 in the same manner they plan to build the 450's so as to satisfy the bulk of the market to get it rolling. Then once inventory starts to build and material for other options becomes more readily available, custom ordering will become easier.
Just my 2 cents. My deposit is 1st in line at my dealer for any of four color choices in FWD or AWD which ever comes in 1st. I hope to be driving it by July 4th. Anticipation reigns
06-05-09, 10:31 PM
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Jim: my dealer told me how most of the first couple of batches of 450h's will be built and none fit my tastes which is why I special ordered.
On the 450h I had two issues--dealer told me the system would not let them enter sports pkg on the 450h awd, and on the luxury package they had problems with the lighting package.
The luxury package was the apparent big issue-seem like very few being built with it-350 or 450.
Abt the only things I did not want was HUD, rear entertainment collision system.
The car is nice and this is a pleasant diversion from other more serious stuff.
On the 450h I had two issues--dealer told me the system would not let them enter sports pkg on the 450h awd, and on the luxury package they had problems with the lighting package.
The luxury package was the apparent big issue-seem like very few being built with it-350 or 450.
Abt the only things I did not want was HUD, rear entertainment collision system.
The car is nice and this is a pleasant diversion from other more serious stuff.
06-05-09, 11:27 PM
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hmmm. here in Ontario, Canada, the top of the line is the Ultra Premium which is I think equivalent to U.S.' Lux package. Our Ultra Premium comes with everything, including VDIM.