RX3302004

If so, any service, every time? Major service only?
I had warranty work done today and the vehicle wasn't washed. I owned an Infiniti back in 2007-9 and each time it went in, it came out cleaned.

jakenbake

Everytime...And I get a little box of chocolates in the cup holder.

jfelbab

I don't let them wash my vehicles. I don't want anyone but me touching the paint so I put a "Do NOT Wash" sign on the dash and instruct the service rep of this as well.

dmanwi

I haven't taken mine in to a Lexus dealer yet, but our Toyota dealership will wash it if you ask. You always have to wait a bit longer for the wash so I only do that if its really dirty or in the winter.

jednav

all the time, get a loaner too whether big or small procedure.

RX3302004

When I had my dashboard replaced recently they gave us a rental-said since we don't do our service at the dealer for regular stuff that's their policy. Still free to me, but I was told I'd get a loaner. They said that's only for those that frequent the dealership (or spend $ I guess).

mjeds

same here, my dealers 'rule' is I get a loaner if any repair, warranty or otherwise takes more than 2 hours.


as for the car wash, yes they do it.. I put a note on the wind shield asking them not too.


the 3 times I have had them do it they have left water spots, scratches, and crap on my dash.


I no longer want their minimum wage car wash monkeys touching my car.

lex_rx

Wash, vacuum, and wipe down of most surfaces. Though the dealer usually does a bad job in the trunk.

NVAKeith

iTrader: (1)

Usually a basic exterior wash. Though I only do the al a carte oil change, not the maintenance packages.