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Lost Key: What Are My Options?

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Old 12-31-13, 09:15 AM   #1
DriverDad
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Default Lost Key: What Are My Options?

I lost my key and do not have a spare. The lexus dealership is saying I would have to pay 150 for a tow, 258 for labor to flash the master computer and reprogram the key, 200 bucks for the key...so over 600 dollars for a replacement key! Yikes!

I just wanted to check to see if there were any other options available.
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Old 12-31-13, 09:47 AM   #2
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I assume then that you do not have the "credit card emergency key" that came with the vehicle when new? Also there is a key ring with an aluminum strip that has the "key code". It also came with the vehicle when new.
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Old 12-31-13, 09:50 AM   #3
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I assume then that you do not have the "credit card emergency key" that came with the vehicle when new? Also there is a key ring with an aluminum strip that has the "key code". It also came with the vehicle when new.
I don't have those. I bought the car used, and it didn't come with that.
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Old 12-31-13, 09:58 AM   #4
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I don't have those. I bought the car used, and it didn't come with that.
Then you are pretty much at their mercy as any other solution is going to take some time. Especially this time of year. Not just a matter of having a key cut, but you also need to have the electronics piece which go into the key and then you need to have that programmed to your vehicle using the Techstream computer setup.

While making you one you might as well find out what they would charge you for two.

You will want to ask to make sure the dealership removes all the other key codes from your RX.
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Old 12-31-13, 11:56 AM   #5
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While making you one you might as well find out what they would charge you for two.
Or at least another valet key.....
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Old 12-31-13, 09:06 PM   #6
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You're in a tough situation with no key at all so you'll have to pay for your rapage. You might try another dealer if there is another close, you might beg for mercy (worked for me on my first RX. Don't order two keys at 200 a pop, get a spare one from eBay and have it cut at the dealer.
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Old 01-01-14, 05:41 AM   #7
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Don't order two keys at 200 a pop, get a spare one from eBay and have it cut at the dealer.
Problem being is that many dealerships will not cut a key you did not purchase from them. They will give all sorts of excuses, however, in the end the result is the same.
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Old 01-01-14, 07:53 AM   #8
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Problem being is that many dealerships will not cut a key you did not purchase from them. They will give all sorts of excuses, however, in the end the result is the same.
Stealerships near me don't care, they charge $20-$30 to cut them.

If your stealership won't do it, you can find a locksmith who cuts sidewinder keys.
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Old 01-01-14, 08:53 AM   #9
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Your only workaround is to tow through your insurance company, they usually pay for it if you have that coverage so that right there will save you $150. You can also buy blank and uncut smart keys keys from a ton of vendors for cheaper than 200. There is probably no way out of that programming fee though so that 258 is a must
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Old 01-01-14, 11:40 AM   #10
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Stealerships near me don't care, they charge $20-$30 to cut them.

If your stealership won't do it, you can find a locksmith who cuts sidewinder keys.
I am sure there are many who would also have no problem cutting the key for you just as there are many who will not. What I was trying to imply was that by walking into the parts department and asking for a key to be cut for you may be declined. Then there is more aggravation on what to do next. Best to check in advance.

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Your only workaround is to tow through your insurance company, they usually pay for it if you have that coverage so that right there will save you $150. You can also buy blank and uncut smart keys keys from a ton of vendors for cheaper than 200. There is probably no way out of that programming fee though so that 258 is a must
My thoughts here about purchasing two keys from the dealer is that they may only charge once for programming the keys. However, if the OP purchases one from the dealer, orders up another online, brings that in to be cut and then programmed to the vehicle he may be subject to a second charge for programming.

All around I agree that this dealer is screwing the customer. Charging $258 to program any amount of keys is outrageous, IMO. This is perhaps a 15 minute job, 30 tops from start to finish, so it should be only a singe hour labor charge by the book. Even the price for the keys is overpriced. If there was another Lexus dealership in the area I would recommend he try them. But, if this is his only car there are perhaps few other choices for him to make other than trying to find the original key to begin with.
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Old 01-01-14, 10:05 PM   #11
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Default good news!

I ended up finding my key!!! So glad!

Now I need to get a spare. What's the cheapest way to go about getting a spare key?
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Old 01-02-14, 12:13 AM   #12
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eBay is good for blanks and transmitters, here's one for 60 bucks.



Check with your dealer to see if they will cut it and program it. Apparently some dealers refuse to help but I've never experienced that, last time I had one done they didn't charge me.
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Old 01-02-14, 12:28 AM   #13
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I ended up finding my key!!! So glad!

Now I need to get a spare. What's the cheapest way to go about getting a spare key?
Perhaps in the last place you looked?

Cheapest way would be to find an uncut key with electronics on eBay. Then get someone to cut the key for you. After that you can get the dealership to program to your vehicle for you. The latter you can shop around to other Lexus dealerships if possible as it looks like your local dealership is out to rob you blind.
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Old 01-02-14, 12:29 AM   #14
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Check with your dealer to see if they will cut it and program it. Apparently some dealers refuse to help but I've never experienced that, last time I had one done they didn't charge me.
Not every shop is as nice as Sewell.
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