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Lexus dealer tried to trick me in brake job

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Old 04-15-11, 06:57 PM
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dcdyd
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Default Lexus dealer tried to trick me in brake job

Today I went to Lexus dealer for warranty repair. Before the 'advicer' ordered the repair work, he told me that my break pad only has 1mm in the front and 3mm at the back. I told him that I just rorated the tire two weeks ago and there was at least 5mm for both front and back. The advicer just said 'Oh, is it?' then started ordering the task without saying anything more.

I am sure they didn't take the wheel down for the measurement because the job report says 'visual inspection'.
Old 04-15-11, 07:20 PM
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Cartune
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brake. at least the brake didnt break
Old 04-15-11, 08:06 PM
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Rainbird
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Please no spelling snobs! To the point at hand, dealerships are getting bad about this. The service department is a place to boost profit, since new car sales have seen a steep decline. If possible I would find another Lexus dealer to better yet have your service done at the local Toyota dealership.
Old 04-15-11, 08:48 PM
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koric
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Originally Posted by Cartune
brake. at least the brake didnt break
Jeez. Give him a brake.
Old 04-16-11, 05:41 AM
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tfischer
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Spelling correctly is not being snobbish, it's a part of communicating clearly and concisely, especially when homophones (two words that are pronounced identically but are spelled differently) are involved. When I saw a post about a "break job" I thought the poster wanted help escaping from prison.
Old 04-16-11, 10:27 AM
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mandyfig
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I am with tfischer. We need to do what is right.
Old 04-16-11, 12:06 PM
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Ice350
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Originally Posted by Rainbird
Please no spelling snobs!
That's one of the reasons America is falling apart and behind other countries in academics, people who think its ok to not spell correctly.
Old 04-16-11, 12:30 PM
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pauljcl
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Originally Posted by Ice350
That's one of the reasons America is falling apart and behind other countries in academics, people who think its ok to not spell correctly.
Actually, to be correct, your sentence should be phrased: "(......) who think it's OK to spell incorrectly." This is because "it is" is contracted as "it's" (with an apostrophe) and because you are trying to state that they spell incorrectly, not that they don't spell.
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