jgr7

iTrader: (1)

I haven't tore the RX apart looking, I did look in the back under the cover where the jack is and in the glove box but can't find the wheel key. Any ideas before I call the dealer?
Jeff

SC400MAN

iTrader: (1)

It should be in a small plastic pouch, either in the compartment where you stow the luggage cover, or in the area further forward where the jack is located. Sometimes they are attached to the jack or lug wrench.

Orzel

iTrader: (1)

Ours was attached to the lug wrench with a plasitic tie type of arrangement. Now it resides in the console box in it's own little bag.

jgr7

iTrader: (1)

Still have not found the key, I found the bag with the info on the key in my folder from the dealer. I left a message with my salesman to call me.
Jeff

RX330inFL

Look where your jack and such are kept in the back and look for a tool pouch. You will need to lift the carpet to get to it.

jgr7

iTrader: (1)

Did that already.

salimshah

Mine was just like Orzel's .. ziptied to the lug wrench.

Sales person went over every thing at the time of delivery, showing where the key is and reminding me about the roadside assistance.

Salim

CK6Speed

iTrader: (1)

Did you buy the car new or used? If new, and recently, just take it back and the dealer should take it off for you and give you a new set. If used, they can still take it off but you might have to pay for a new set. Most dealers have a all the key sets so they just find the right one and simply remove them. Ever wonder how they remove your tires when you know you have the key at home? Even my independent Lexus service center had keys for most of the different patterns.

Also, since you have the key pouch, if you are not in a hurry, you can send the $10 or so to Mcgard and have them send you a new key.

jgr7

iTrader: (1)

The RX is brand new I have called the salesman but he hasn't got back to me yet. The dealer is about 50 miles away. I will call the service dept if I don't here from the salesman today.
Jeff

salimshah

For non emergency I would give 48 hrs, then call the operator to inquire, if the sales person has been in, then escalate to sales manager.
{keep in mind the sales person can be on vacation, or even diligently tracing the make ready operation).

If 50 or even 100 miles away, you should share that your expectations are that some one will bring the key to you. The only potential embarrassment could be that the key has been in RX.

If your fear is about being stranded, keep in mind you are covered under roadside assistance.

Salim

jgr7

iTrader: (1)

Ok I found the key tucked inside the little tool pouch, I should have looked a little deeper into the pouch. The service lady my wife talked to today said it would be velcroed to the carpet in the rear. Any ways thanks for all of the help.

Philups

I just took delivery of my 2012 RX 350 ! Same question. I lifted up the rear compartment and under the charcoal colored cover on the right facting the front of the Suv. is a circular indentation. It is inside. All you see is the top of the wheel lock the size of a quarter! It was hard to locate but I found it! Hope this helped!

dandg

Those keys and locks break ( brittle) when they get old and then you have to use a special tool (as the pieces jam up the locks) .I had mine removed and put reg lug nuts on the wheels.Where I live there is just about zero chance someone would attempt to steal the wheels.If your in a high crime area you might want to replace them every 3 or 4 years.

Jumper73

Don't know which one you had, but quality products should not have that happen.

I've had McGard locks for 15+ years now and have had no issue. Used on maxima for 5 and have since transferred to altima for another 10. Still looks brand new. And believe me, I've worked on both of those cars myself and wheels came off quite frequently (both vehicle had/has summer/winter set up).

Not sure what Lexus uses as standard, but I'd vouch for McGard locks.

dandg

Had whatever they put on when new as we bought it new.I am pretty sure they where the Mcgards.I called them to complain but got nowhere.Found a tire place that had a special socket to grip around the outside like a pipe wrench does.
Have them on the GX I just bought and they are coming off first rotation,I have no use for them and IMO they a solution without a problem,at least for me.