Dealer: No special orders until Q1 2015
11-13-14, 09:20 PM
#1
Intermediate
Thread Starter
Dealer: No special orders until Q1 2015
Just got this from my dealer. Pretty disappointed since I'm not ordering a carbon version:
Here's what I had ordered (and put a deposit down on):
2015 RC F Black on Black
- Premium Package
- Navigation with Mark Levinson
- Pre-Collision System with Dynamic Radar Cruise Control
- Leather Interior Trim
- Carpet Trunk Mat
- Cargo Net
I have special ordered before from Lexus, so I don't know what the problem is. Also, special orders are usually 3-4 months, not the 5-6 claimed above.
Anybody hearing any different on their special orders?
"Unfortunately this is how Lexus is currently offering the RCF. Only as they choose to build it and allocate. They have let us know that in the future, (maybe q1 2015) We may be able to submit specific build orders such as yours. These cars will take 5-6 months from that point however to be built and shipped from the factory. There is not currently any RCF's scheduled to be build with pre collision or radar cruise in any production configuration. Would you like for us to slide your spot on the list until Lexus allows special ordering on the RCF model?
2015 RC F Black on Black
- Premium Package
- Navigation with Mark Levinson
- Pre-Collision System with Dynamic Radar Cruise Control
- Leather Interior Trim
- Carpet Trunk Mat
- Cargo Net
I have special ordered before from Lexus, so I don't know what the problem is. Also, special orders are usually 3-4 months, not the 5-6 claimed above.
Anybody hearing any different on their special orders?
11-14-14, 12:58 AM
#2
Lexus usually does not allow special orders for first few months that vehicle starts production - this is because they have to satisfy initial demand.
Cant your dealer get the same build faster?
Cant your dealer get the same build faster?
11-14-14, 06:38 AM
#4
I am hearing the same thing guys, if you don't opt for an RC F that was either ordered a specific way by the dealership, or was sent per the build Lexus is pushing out at the moment, it could be spring of 2015 before you see your car. I have heard this from two separate Lexus dealers.
11-14-14, 06:59 AM
#5
Lexus Test Driver
I have heard no such thing and expect delivery in January, approx 90 days after i placed my order. Those dealers are simply misinforming you because they know they can sell all the inventory that comes in without the hassle of a special order.
11-14-14, 07:00 AM
#6
Lexus Test Driver
The RCF I got was pushed out to the dealer by Lexus specifically for our region. We have a black one coming in Dec, same package and option as mine. I hate waiting so I got what was available with no regrets 
11-14-14, 08:50 AM
#7
I guess that all depends on who you are working with NewSpace, the first dealer I spoke to was/is pretty clueless to what's coming down the pipe. The second dealership knows their stuff, she has one on the showroom floor, but was very open with timeframes and willingness to special order what we want. The 90 days you are expecting is about what she told me it could take, and possibly 120 days depending on demand which puts me right around spring time.
Trending Topics
11-14-14, 09:03 AM
#8
I guess that all depends on who you are working with NewSpace, the first dealer I spoke to was/is pretty clueless to what's coming down the pipe. The second dealership knows their stuff, she has one on the showroom floor, but was very open with timeframes and willingness to special order what we want. The 90 days you are expecting is about what she told me it could take, and possibly 120 days depending on demand which puts me right around spring time.
I also know that I will not see by special order carbon until April.
11-14-14, 09:29 AM
#9
Lexus Test Driver
You guys are going to force me to go bug my sales rep at the dealer for more reassurances. I was told that an incoming car that was allocated to this particular dealer was displaced by my special order.
If the time horizon stretches beyond the promised time period (90-120 days from my order) I will pull my deposit and go buy one off another dealer lot. RCFs are not all spoken for the moment they hit the lots.
If the time horizon stretches beyond the promised time period (90-120 days from my order) I will pull my deposit and go buy one off another dealer lot. RCFs are not all spoken for the moment they hit the lots.
11-14-14, 09:45 AM
#10
Intermediate
Thread Starter
I just sent an email to Lexus corporate. I need to find out what's going on.
It might not be this simple, but I feel like there should be a better way to track my order like the Domino’s pizza tracker. I can spend only $12 on a pizza, and I know when “Kate” began making my order, “Tom” put it in the oven, “Jason” went for a smoke-break, and when “Billy” boxed it up. Yet, when it comes to dropping $78,000 on a luxury car, I’m in the dark.
It might not be this simple, but I feel like there should be a better way to track my order like the Domino’s pizza tracker. I can spend only $12 on a pizza, and I know when “Kate” began making my order, “Tom” put it in the oven, “Jason” went for a smoke-break, and when “Billy” boxed it up. Yet, when it comes to dropping $78,000 on a luxury car, I’m in the dark.
11-14-14, 10:10 AM
#11
Lexus Test Driver
I just sent an email to Lexus corporate. I need to find out what's going on.
It might not be this simple, but I feel like there should be a better way to track my order like the Domino’s pizza tracker. I can spend only $12 on a pizza, and I know when “Kate” began making my order, “Tom” put it in the oven, “Jason” went for a smoke-break, and when “Billy” boxed it up. Yet, when it comes to dropping $78,000 on a luxury car, I’m in the dark.
It might not be this simple, but I feel like there should be a better way to track my order like the Domino’s pizza tracker. I can spend only $12 on a pizza, and I know when “Kate” began making my order, “Tom” put it in the oven, “Jason” went for a smoke-break, and when “Billy” boxed it up. Yet, when it comes to dropping $78,000 on a luxury car, I’m in the dark.
11-14-14, 04:50 PM
#12
You guys are going to force me to go bug my sales rep at the dealer for more reassurances. I was told that an incoming car that was allocated to this particular dealer was displaced by my special order.
If the time horizon stretches beyond the promised time period (90-120 days from my order) I will pull my deposit and go buy one off another dealer lot. RCFs are not all spoken for the moment they hit the lots.
If the time horizon stretches beyond the promised time period (90-120 days from my order) I will pull my deposit and go buy one off another dealer lot. RCFs are not all spoken for the moment they hit the lots.
11-14-14, 04:52 PM
#13
I just sent an email to Lexus corporate. I need to find out what's going on.
It might not be this simple, but I feel like there should be a better way to track my order like the Domino’s pizza tracker. I can spend only $12 on a pizza, and I know when “Kate” began making my order, “Tom” put it in the oven, “Jason” went for a smoke-break, and when “Billy” boxed it up. Yet, when it comes to dropping $78,000 on a luxury car, I’m in the dark.
It might not be this simple, but I feel like there should be a better way to track my order like the Domino’s pizza tracker. I can spend only $12 on a pizza, and I know when “Kate” began making my order, “Tom” put it in the oven, “Jason” went for a smoke-break, and when “Billy” boxed it up. Yet, when it comes to dropping $78,000 on a luxury car, I’m in the dark.
11-14-14, 05:21 PM
#14
Lexus Test Driver
11-15-14, 05:46 PM
#15
Intermediate
Thread Starter
I never heard back from Lexus corporate. However, I did talk to Longo Lexus (biggest dealer on west coast) and they said they can't process a special order until January.
