tdhkyk481

I m owning a 2015 rcf . I have been searching how to remove the scratches on my nav screen , but I found this website, do u guys know it that the same problem , so can I call the dealer to fix it ? https://www.cars.com/articles/2014-15-lexus-display-screen-issue-1420684027618/

bagwell

ouch, not good! sorry OP.

I'd try to get the dealer to cover the fix or go to Lexus corporate.....is it even a year old?


or........ask Jill, doesn't she love touch screens?



edit....yes, there's a TSB on it...

The problem: Affected vehicles have a damaged anti-reflective coating on the multidisplay screen on the dash.

Vehicles affected by this service bulletin:

• 2014 Lexus IS 250
• 2015 Lexus IS 250
• 2014 Lexus IS 350
• 2015 Lexus IS 350
• 2015 Lexus RC F
• 2015 Lexus RC 350

Corrective action: Dealers will replace the coating in affected vehicles.

Warranty info: This service bulletin is being performed free of charge under the Lexus new-car limited warranty. Lens replacement under warranty is limited to the specified condition as described in this service bulletin.

What owners should do: Call your local dealer with your vehicle's identification number to determine if your vehicle is involved in this service bulletin. You can call Lexus at 800-255-3987 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. SB0002-16.

tdhkyk481

I brought it 3 months ago , and it was brand new

bagwell

it's covered under the TSB.....dealer will fix it....

Ne1tHeRe

iTrader: (3)

And after they replace/fix it, you can find a good screen protector online to install over top.

Ricardorc

iTrader: (3)

I had the same issue, dealer fixed it with no issues . under TSB

BigRick82

Has anyone had this happen on a 16? I haven't tried to clean mine yet but it does look like it's smudged.

paulwall4

iTrader: (1)

not yet for me

lexusnutt

I've yet to touch mine at all except with a clean, soft microfiber cloth.

FYI, I use Plexus for all interior and exterior plastic components including the instrument panel. Besides cleaning, it will reduce micro-scratches. Widely used on aircraft cowlings and windscreens
https://www.amazon.com/Plexus-Plasti.../dp/B00092CKN4

BigRick82

I use Plexus for the racecar on the lexan windows.... Good stuff. I think mine was wiped down by the dealer during maintenance when the complementary wash was done.