Alert: Nav system locking up
06-07-16, 01:23 PM
#1
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Alert: Nav system locking up
There's a nation-wide problem with Lexus Enform that's causing the vehicle's system to crash.
No updates yet. Disconnecting battery can temporarily bring systems online, but this is a brand new problem that just started today.
No updates yet. Disconnecting battery can temporarily bring systems online, but this is a brand new problem that just started today.
06-07-16, 07:36 PM
#4
06-07-16, 08:15 PM
#5
This is not confirmed but some believe the system was hacked. Not only Lexus but other brands used the same satellite feed were affected as well.
The dealer was over-run with upset people today.
I told several to go home, disconnect the battery 10 minutes and reconnect.
The dealer was over-run with upset people today.
I told several to go home, disconnect the battery 10 minutes and reconnect.
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06-08-16, 09:17 AM
#9
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FROM LEXUS CORPORATE:
Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 model year Lexus vehicles. In some situations, this issue can cause the head unit restart repeatedly, affecting operation of the navigation system (if equipped), audio and climate control features. The data suspected to be the source of the error was corrected last night.
The correction is a forced reset and clearing of the errant data from the system. Disconnecting the vehicle 12V battery for at least 5 minutes and then re-connecting the battery completes this reset.
Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system
Thank you for your patience and on-going support.
Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 model year Lexus vehicles. In some situations, this issue can cause the head unit restart repeatedly, affecting operation of the navigation system (if equipped), audio and climate control features. The data suspected to be the source of the error was corrected last night.
The correction is a forced reset and clearing of the errant data from the system. Disconnecting the vehicle 12V battery for at least 5 minutes and then re-connecting the battery completes this reset.
Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system
Thank you for your patience and on-going support.
06-08-16, 09:57 AM
#10
Good to know. Thanks.
I wonder what "in some situations" actually means. Does that mean it will only happen to some cars with navi system, but not to all?
Also, "The data suspected to be the source of the error" sounds like they are not 100% sure if that is the issue...
I wonder what "in some situations" actually means. Does that mean it will only happen to some cars with navi system, but not to all?
Also, "The data suspected to be the source of the error" sounds like they are not 100% sure if that is the issue...
06-08-16, 10:17 AM
#11
Thank You!!! i was going nuts with the quiet ride this morning.
06-08-16, 04:23 PM
#13
CONFIRMED - did it to my rc, 2 CT's and 5 IS's so far at work.
