Go Back   Club Lexus Forums > Local Chapters and Regional Forums > Regional ClubLexus Forums > Northeast
Sign in using an external account
Register Forgot Password?

Looking for recommendations for service at dealers in New England

Reply
 
 
 
 
Thread Tools Search this Thread Display Modes
Old 08-25-03, 05:51 PM   #1
kimberlyk2
Driver School Candidate
Trader Score: (0)
 
Join Date: Aug 2003
Location: Vermont
Posts: 6
Question Looking for recommendations for service at dealers in New England

I'm down to my 2 week waiting period to take delivery of my RX330 (whoohoo!).

As I live in Vermont, we don't have any Lexus dealers in the area. However I do have family in Western MA and vist them often. I'll most likely get major service done in that region.

So - does anyone have experience with Lexus service departments in MA, CT, or NH? Care to make any recommendations?

I hope to learn to change my own oil and check fluid levels - after my nails break. ;-)

Thanks!
This ad is not displayed to registered members.
Register your free account today and become a member on Club Lexus!
kimberlyk2 is offline   Reply With Quote
Old 08-25-03, 09:11 PM   #2
steviej
Lexus Champion
Trader Score: (0)
 
steviej's Avatar
 
Join Date: Oct 2002
Location: Scituate, MA
Posts: 2,423
Default

Lexus of Norwood.

Kinda far from Western MA or Vermont, though.

steviej
__________________
2006 GS300 AWD (Glacier Frost Mica)
18" Graphite G-Spiders w/Michelin Pilot Sport A/S, JDM mudguards, CarsonTuned Roof Spoiler, 3M clear bra. PIAA Spark Blue (7500k) Fogs, Goodridge G-Stop Stainless Steel Brake Lines
steviej is offline   Reply With Quote
Old 08-25-03, 09:16 PM   #3
lexusk8
Lexus Fanatic
Trader Score: (0)
 
lexusk8's Avatar
 
Join Date: Aug 2002
Location: Florida
Posts: 7,370
Send a message via AIM to lexusk8 Send a message via Yahoo to lexusk8
Default CT Lexus service

I have a few to list (in CT):

- Lexus of Greenwich = biz hours till midnight during the week, friendly service staff, REAL busy (mainly services NY and western CT people). Bit pricey but price negotiable

- Lexus of Westport = high-quality IT network for recordkeeping, decent waiting room (includes Internet-ready PCs), knowledgeable technicians. Costly service

- McDermott Lexus of New Haven = service and parts depts strongly work in unison, large number of service bays, comfortable waiting room w/ TV, mags and coffee/capuccino machine. Hefty fleet of cars and loaners. Honest service and not viewed as a ripoff to the customer. I recommend McDermott Lexus
__________________
2011 CT200h Premium (Obsidian on Black Nuluxe) - Nitto Motivo 225/45/17, DDM 35W/5000K HID Slim kit, Road Magnet springs, Beat-Sonic FDA3 antenna, super white LED reverse lights
2013 GS350 F-Sport (Starfire Pearl on Black)
lexusk8 is offline   Reply With Quote
Old 08-26-03, 04:21 PM   #4
pkchin
Driver
Trader Score: (0)
 
Join Date: Mar 2003
Location: Massachusetts
Posts: 107
Default

Here is another one:

Lexus of Northborough. They recently opened a few months back. Don't know which part of Western Mass you would be visiting, but they are directly off of Route 9. About 15-20 minutes from the Framingham, Mass pike exit 14. Everyone seems pretty nice and not overly busy yet as I think they are establishing their customer base.

Last edited by pkchin; 08-26-03 at 04:22 PM..
pkchin is offline   Reply With Quote
Old 08-31-03, 09:02 PM   #5
LexDiamond
Lead Lap
Trader Score: (0)
 
LexDiamond's Avatar
 
Join Date: Jun 2003
Location: Massachusetts
Posts: 437
Default

Lexus of Watertown is the best in MA hands down. Ira is a bunch of snobs and Norwood is EXTREMELY OVERPRICED.

I have not dealt with Northboroug as they are very,very new but there Sales side is great!
LexDiamond is offline   Reply With Quote
Old 08-31-03, 09:12 PM   #6
LexDiamond
Lead Lap
Trader Score: (0)
 
LexDiamond's Avatar
 
Join Date: Jun 2003
Location: Massachusetts
Posts: 437
Default Re: Looking for recommendations for service at dealers in New England

Quote:
Originally posted by kimberlyk2
I'm down to my 2 week waiting period to take delivery of my RX330 (whoohoo!).

As I live in Vermont, we don't have any Lexus dealers in the area. However I do have family in Western MA and vist them often. I'll most likely get major service done in that region.

So - does anyone have experience with Lexus service departments in MA, CT, or NH? Care to make any recommendations?

I hope to learn to change my own oil and check fluid levels - after my nails break. ;-)

Thanks!

Since your out there you might wanna try Balise Lexus. They are near Agawam MA. (Western MA)
LexDiamond is offline   Reply With Quote
Old 09-01-03, 07:03 AM   #7
jbbnet
Lead Lap
Trader Score: (0)
 
Join Date: Jan 2002
Location: ca
Posts: 553
Default

yes, i am in western mass and deal with balise lexus all the time. I know the service manager Scott. He's a super nice guy and will go out of his way for service. I've been going there for about 2 yrs. It's ez to get to from VT too. it's right off 91 near holyoke/west springfield on route 5 (riverdale rd)

PM or email me what ever you need to know.

jim
__________________
BMW M5
Camry SE
Prior
GS400
Tacoma Xtd
GMC Jimmy
Trans Am(s)
Firebird

Last edited by jbbnet; 09-01-03 at 07:05 AM..
jbbnet is offline   Reply With Quote
Old 09-14-03, 09:18 PM   #8
1994 LS400
Driver
Trader Score: (0)
 
Join Date: May 2001
Location: Rhode Island
Posts: 108
Default

Hey ~
I just moved to Rhode Island, and I am looking for a good Lexus repair shop in southern New England. Inskip in Warwick seems a little high. I am hopeful to find a good independent Lexus shop in southeastern CT, RI, and southeastern MA.
Thank You,
Paul
__________________
Proud LS400 owner
1994 LS400 is offline   Reply With Quote
Old 04-25-14, 07:34 AM   #9
ashman
Driver School Candidate
Trader Score: (0)
 
Join Date: Mar 2014
Location: MA
Posts: 8
Default

Quote:
Originally Posted by 1994 LS400 View Post
Hey ~
I just moved to Rhode Island, and I am looking for a good Lexus repair shop in southern New England. Inskip in Warwick seems a little high. I am hopeful to find a good independent Lexus shop in southeastern CT, RI, and southeastern MA.
Thank You,
Paul
My family and I are relocating to Portsmouth, Rhode Island and would be interested in the same information about good shops nearby.
ashman is offline   Reply With Quote
Old 04-25-14, 10:44 AM   #10
RCB
Lexus Test Driver
Trader Score: (18)
 
RCB's Avatar
 
Join Date: Jan 2010
Location: MA
Posts: 858
Default

Quote:
Originally Posted by LexDiamond View Post
Lexus of Watertown is the best in MA hands down. Ira is a bunch of snobs and Norwood is EXTREMELY OVERPRICED.

I have not dealt with Northboroug as they are very,very new but there Sales side is great!

I have always had the opposit experience. Watertown has been horrible every time we have delt with them to the point that we will never go back.

Ira Danvers has been absolutely amazing to us from helping us find cars to service. They are especially careful when they have had my ISF in the shop because I'm very picky about my cars. They have our RX350 now and are going the extra mile as always. And, we have never even purchased a car from them!

I've delt with a lot of dealerships and I worked for a few of the big dealers so I know the ins and outs of the industry and I give Danvers a so far.

If anyone needs non-dealer service or modification just PM me. I'm happy to help anyone in the CL community and you can get vouches/referrals for me from other CL members.
__________________
08' IS-F M.M., SARD CUVU Evolution, FIGS Mega Arms/Toe Links, BC Wheels w/305s, FIGS 2 piece F&R rotors, BC/Swift Coils, FIGS Bushings, Cusco Bar, iCode/aFe , PPE/Borla, ARKYM diffuser, Vaistech, JL sub/amp, LED, Ultinon, Morimoto, JDM visors...
93.5 Supra Anthracite GT42R 857 WHP
03' GMC Yukon Denali on 26s
00' CBR 600 F4
91' Galant VR-4 1459/2000 *Sold*

Last edited by RCB; 04-25-14 at 10:48 AM..
RCB is offline   Reply With Quote
Old 04-27-14, 02:19 PM   #11
JdSwiper
Lead Lap
Trader Score: (2)
 
JdSwiper's Avatar
 
Join Date: Aug 2013
Location: Ri
Posts: 519
Jamie Giguere
Default

Quote:
Originally Posted by steviej View Post
Lexus of Norwood.

Kinda far from Western MA or Vermont, though.

steviej
I use Herb chambers Lexys of Norwood also and have been treated great.. I can give my Service Advisor's info for anybody interested... He's real down to earth and Awesome!
__________________



2009 IS 250 AWD

Fsport front conversion, Fsport intake, Fsport rear sway bar, Wald rear spoiler, My ride diffuser rep, CF steering wheel, CF hood, CF front lip, HKS hi-Power Exhaust, Magnaflow resinator, 25% Formula 1 ceramic tint, Jl Audio subs and Amp, CF roof spoiler.
JdSwiper is offline   Reply With Quote
Old 04-27-14, 11:58 PM   #12
RCB
Lexus Test Driver
Trader Score: (18)
 
RCB's Avatar
 
Join Date: Jan 2010
Location: MA
Posts: 858
Default

I can't speak for the service department but we purchased an RX350 from Norwood in December and our sale person was a great guy to deal with. That was my only experience with that dealership and it was very good.
__________________
08' IS-F M.M., SARD CUVU Evolution, FIGS Mega Arms/Toe Links, BC Wheels w/305s, FIGS 2 piece F&R rotors, BC/Swift Coils, FIGS Bushings, Cusco Bar, iCode/aFe , PPE/Borla, ARKYM diffuser, Vaistech, JL sub/amp, LED, Ultinon, Morimoto, JDM visors...
93.5 Supra Anthracite GT42R 857 WHP
03' GMC Yukon Denali on 26s
00' CBR 600 F4
91' Galant VR-4 1459/2000 *Sold*
RCB is offline   Reply With Quote
Old 04-28-14, 12:55 PM   #13
greg3852
Lead Lap
Trader Score: (0)
 
greg3852's Avatar
 
Join Date: Mar 2014
Location: Massachusetts
Posts: 444
Default

Quote:
Originally Posted by RCB View Post
I have always had the opposit experience. Watertown has been horrible every time we have delt with them to the point that we will never go back.

Ira Danvers has been absolutely amazing to us from helping us find cars to service. They are especially careful when they have had my ISF in the shop because I'm very picky about my cars. They have our RX350 now and are going the extra mile as always. And, we have never even purchased a car from them!

I've delt with a lot of dealerships and I worked for a few of the big dealers so I know the ins and outs of the industry and I give Danvers a so far.

If anyone needs non-dealer service or modification just PM me. I'm happy to help anyone in the CL community and you can get vouches/referrals for me from other CL members.
Subscribed to this thread to save this here. Thanks
greg3852 is online now   Reply With Quote
Old 04-28-14, 12:55 PM
 
 
 
 
Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
New England Club Lexus Meet (June) RCB Northeast 80 08-03-14 08:00 PM
New England Club Lexus Spring Meet (May) RCB Northeast 71 05-25-14 07:30 AM
New England Club Lexus Spring Meet (May) JdSwiper NELOC 1 03-17-14 08:19 PM
Question for NYC peeps, where can I find a self service car wash place? shreddog IS - Third Generation 3 02-15-14 08:18 AM
Winter Tires PLAYTYM GS - Fourth Generation 8 11-15-12 10:41 PM


Tags
coming, dealer, dealers, england, independent, island, lexus, massachusetts, rhode, service, vermont, western

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump

All times are GMT -7. The time now is 06:30 PM.

Join ClubLexus
Advertising


Copyright © 2000-2008 Internet Brands, Inc. All Rights Reserved
Privacy Policy | Disclaimer | Terms of Use | JOBS


Get all contact info