Go Back   Club Lexus Forums > Lexus Model Forums > LX Models > LX570
Sign in using an external account
Register Forgot Password?

LX570 rear liftgate won't stay closed

Reply
 
 
 
 
Thread Tools Search this Thread Display Modes
Old 06-22-13, 03:11 PM   #1
MJR
Driver School Candidate
Trader Score: (0)
 
Join Date: Jan 2011
Location: MA
Posts: 4
Default LX570 rear liftgate won't stay closed

Having problems with my rear power liftgate on my 2011 LX570.. When it is open if I press the close button on the rear door it closes then beeps twice and opens up again. Every thing is clear by the door jam and all of the pieces look fine (nothing bent). When I close the door manually I can hear the lock cycle so that is engaging.

This feels like an electronic problem. The button on the dash and on the key fob only work intermittently to open the door and neither will close it. Yes the rear door off button is not engaged either.

Any ideas besides demonic possession?
This ad is not displayed to registered members.
Register your free account today and become a member on Club Lexus!
MJR is offline   Reply With Quote
Old 06-24-13, 02:00 AM   #2
DenverSC
Rookie
Trader Score: (0)
 
Join Date: Aug 2008
Location: CO
Posts: 59
Default

Gosh, I don't know, but a simple reset at the dealer might cure it. Are you still under warranty?
DenverSC is offline   Reply With Quote
Old 06-25-13, 01:03 AM   #3
ggebhardt
Lexus Test Driver
Trader Score: (0)
 
ggebhardt's Avatar
 
Join Date: Jan 2005
Location: Florida
Posts: 980
Default

I would guess a sensor defective and needs to be replaced. There are so many things built into these mechanisms to protect us and Lexus.
__________________
Greg in Jax, FL
2014 RX F-SPORT
2013 LX570
ggebhardt is offline   Reply With Quote
Old 06-29-13, 09:03 AM   #4
MJR
Driver School Candidate
Trader Score: (0)
 
Join Date: Jan 2011
Location: MA
Posts: 4
Default

So I took it to the dealer today. They spent an hour trying to figure it out. No fault codes. Reset didn't work. They think its out of alignment slightly and suggested I take it to a body shop. I've never had an accident so it cant be a frame problem. The door closes flush so if there is a misalignment it's very minor. I have an appt in 2 weeks at the shop.

I feel the dealership is punting a bit and I don't want to get hit with a big bill to replace parts of the door. Any help greatly appreciated.
MJR is offline   Reply With Quote
Old 06-29-13, 06:19 PM   #5
SaniDel
Lead Lap
Trader Score: (0)
 
SaniDel's Avatar
 
Join Date: Jan 2010
Location: DE
Posts: 625
Default

You think? What does the dealership want the body shop to do ... bend metal? Unless there was damage, this is Lexus' problem. I'm disappointed that your dealership is trying dodge this as this isn't what I would expect of Lexus ... we've owned ten and they have "owned any problem" that came with their vehicles.

Lexus replaced two of our ten ... both were LX ... and they should fix this for you, but you have to expect it. Be nice, but be firm ... they may have to replace both rear gates to fix this, but it is their problem and not yours.
Regards,

SaniDel


P.S. Listen for the "magic phrase" ... it is not field repairable! That's your cue to expect a replacement vehicle.

Last edited by SaniDel; 06-30-13 at 05:07 PM..
SaniDel is offline   Reply With Quote
Old 07-01-13, 08:36 AM   #6
MJR
Driver School Candidate
Trader Score: (0)
 
Join Date: Jan 2011
Location: MA
Posts: 4
Default

Dealer thinks a hinge is bent but they don't do body repairs there. Ill update as events unfold. If anyone has a detailed procedure to reset all of the safety features on the rear lift gate that would be helpful. The 2 lines in the manual are not.
MJR is offline   Reply With Quote
Old 07-02-13, 03:24 AM   #7
ggebhardt
Lexus Test Driver
Trader Score: (0)
 
ggebhardt's Avatar
 
Join Date: Jan 2005
Location: Florida
Posts: 980
Default

You need to escalate this to the regional Lexus office if they do not fix. Claiming a hinge is bent is not valid unless there was damage and some kind of misalignment.
__________________
Greg in Jax, FL
2014 RX F-SPORT
2013 LX570
ggebhardt is offline   Reply With Quote
Old 07-02-13, 03:24 AM
 
 
 
 
Reply

Tags
570, back, close, closed, door, gate, intermittently, lexus, liftgate, lx, lx570, open, rear, reopens, tail, tailgate, video, wont, work

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
rx350 liftgate not latching gaga RX - Third Generation 48 07-23-14 02:16 PM
power liftgate question hokie RX - Third Generation 29 01-30-14 04:07 PM
New vehicle, New member.. RLNTHNDR LX570 5 07-06-13 05:24 PM
2004 RX330 Liftgate/Rear Door problem RFA2010 RX - Second Generation 8 02-11-13 01:35 PM
04 RX330 - Power liftgate issue RX330inMD RX - Second Generation 7 12-16-12 08:02 AM

All times are GMT -7. The time now is 03:37 PM.

Join ClubLexus
Advertising


Copyright © 2000-2008 Internet Brands, Inc. All Rights Reserved
Privacy Policy | Disclaimer | Terms of Use | JOBS


Get all contact info