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2016 Navigation Screen

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Old 06-08-16, 06:27 AM
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BLM2
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Default 2016 Navigation Screen

I have a 2016 LX570 with 5,000 miles on the odometer. This moring the navigation screen is blank and the radio does not work. Took the truck to the dealer, they said Lexus is aware of the problem but does not have a solution. They will call me back when Lexus figures out what is wrong. No offer to give me a loner with a functional navigtion unit. Sorta disappointing. Sorry to have this as my firt post. I don't think I have had any issues with my previous Lexuses (sp?), three LS's, one GS, two GX''s and four RX's (wife's).
Lee
Old 06-08-16, 06:35 AM
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senorpdog
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Disconnect the negative battery cable for 30 seconds it will fix the issue.
Old 06-08-16, 08:28 AM
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ggebhardt
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My 2016 LX is still working fine for now. Worked still this am when going to work.

Lexus us says it was a bad update pushed to your vehicle.

Check out the RX350 forum, all the RX units are going dead there.

https://www.clublexus.com/forums/rx-...2-seconds.html

FROM LEXUS CORPORATE:

Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 model year Lexus vehicles. In some situations, this issue can cause the head unit restart repeatedly, affecting operation of the navigation system (if equipped), audio and climate control features. The data suspected to be the source of the error was corrected last night.

The correction is a forced reset and clearing of the errant data from the system. Disconnecting the vehicle 12V battery for at least 5 minutes and then re-connecting the battery completes this reset.

Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system

Thank you for your patience and on-going support.

Last edited by ggebhardt; 06-08-16 at 09:33 AM. Reason: added URL
Old 06-08-16, 02:47 PM
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BLM2
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I just recieved a call from the dealer with the above solution. It is a little scary to me that Lexus can push and update to the car that might totally shut it down. I don not fear Big Brother. I fear my technophobia. Thanks for the answers.
Lee
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