ShahG

Hey Guys,

Thought I update you on this. Just got home to recieve this letter in the mail from Lexus.

Says they will replace Dash and Doors for 2007 Lexus LS460, and 2006-2008 IS250/350.

Will replace panels only due to heat or humidity. Guess I am in luck!

Devh

Unbelievable.
I don't see any other manufacture providing this level of satisfaction well after the warranty for something purely cosmetic.

Wandl

agreed!!! Maintaining the "Lexus" luxury experience all the way!

tbilisi79

How is this defect showing when it does? My dash so fine. One door panel has a small mark here and there. It's not sticky, greasy if anything. I have yet to clean the interior since I bought the car. Been a month .

ShahG

You don't see it much in the winter. But today it was sunny, and my dash was sticky. In the summer, it remains sticky all the time. It has also melted a little from the passenger side a bit. Your dash should appear shiny, and sticky to the touch.

305Busa

Thats good to know. My radio bezel has a small crack right above the ac vent on the left side. I've looked this up and it seems to be an issue but it didnt bother me much so I left it alone. Now I can have it repaired.

Shibumi1

I just did s small repair (i damaged the dash putting the radio back in) my dash is showing early signs of deterioration.. was going to go leather.. but i can put it off for a while now an focus on other things.. this is great news!!

Milon

iTrader: (2)

Can't wait to get my letter in the mail! My LS does not seem to have this issue but my IS350 definitely has the issue and I have complained about it to the dealer and directly to Lexus twice already... Glad they are finally doing something about this...

sktn77a

iTrader: (2)

Interesting. I'm familiar with the problem and have a 2008 IS250 and 2007 LS460. Haven't received anything from Lexus yet.

1Putt

I guess this is something that was addressed in the 2008+ models ?

IS250Josh

YES!! got me letter too! they will be replacing my dash and panels on m IS250 in june when the parts arrive! also they will be doing the dash on my RX400h! My RX dash just started cracking the other day and i was super pissed! I was telling the wife I will never ever buy lexus again. I am a litte happier now though.

Lexus4me

this is great news. but I only have sticky carpet mats.

tnbigdawg

iTrader: (3)

Did I miss something here; who's eligible for this replacement program?

My dash and door panels always have this haze that develops on it, even if I wipe it off a day before. It seems as if the chemical compounds that make up the materials are gassing off and leaving this residue.

I have an '07 with aftermarket warranty.

roadfrog

Sounds like you're covered since you have 2007. Does Lexus have your home address? Contact your dealer and give them your VIN.

tnbigdawg

iTrader: (3)

Thanks I'll check into it. Yeah they have my address. I received a recall notice about a "Potential Fuel Pressure Sensor Leak" just a few weeks ago.