hotwillz33

Dealer denied warrant claim on shocks due to car being lowered. I'm wondering if anyone one else has found a dealer near the Baton Rouge area who doesn't have a stick up their behind. I have 58k and the shocks are only good for around 50k anyway! Any help would be appreciated :-)

rominl

iTrader: (4)

ok, maybe i am missing something, you lowered the car and that put stress on the shocks. what are you expecting?

GSP David

iTrader: (1)

yeah........ ?????????

when you do anything "aftermarket" to your car. you pretty much void the warranty.

hotwillz33

Your words are cute but serve as zero help. I was under the impression that it's at the dealers discretion but again thanks for the constructive view point.

lbintab

iTrader: (1)

yeah when you lower the car the shocks won't be covered anymore. you entire warranty isn't void' but that part of it is.

OSU

This thread shouldn't go that long. Should be common sense. Here's your chance to go buy coil overs since you need shocks.

CJITTY

My extended warranty clearly states struts are not covered. How do I know this..I recently had a bad strut..no dice but I went in knowing it would most likely not be covered..if they did..gravy! New strut is $157 on trademotion pembroke pines website...but, I would try to get in good with a svc advisor and see if they'll hook you up with a warranty repair..if not, you have one option..dealer price directly for a strut is well over $250 last time I dealt with this..so for $157 for oem part..not bad. Good luck

Lextrician

$157 for oem is not bad being that it looks like the oem dont last that long....

I8ABMR

This is the reason I think when I do a drop I am going to go with coilovers because I will essentially get a new set of shocks. Sorry about the drama. I would have always assumed that the dealer would do the work so they can make the money. They know how to screw customers so why not Lexus as well. I have had warranty work done on my car when heavily modded ( G35). They did the work to make the money and make me happy. Sounds like a win win, and how would the manufacturer know anyway??

GSP David

iTrader: (1)

get air bags!

hotwillz33

It's not that I didn't know but it's something that could be done based upon there discretion. Just figured why not get extra money from Lexus if they could.

I8ABMR

I agree. Its weird. Lexus would have no clue , they make some money, and the customer is happy.

USLEX

Just maybe the service advisor has integrity? :shrugs

cheez80

iTrader: (1)

lexus is cracking down on dealers with regards to warranty work -- my mechanic friends who work in dealership service departments are telling me that dealers are starting to get penalized for charging lexus for too much "unnecessary" warranty parts and labor

rominl

iTrader: (4)

and with lexus corp actually having people read forums like this? this is going to be so much fun