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Old 10-11-09, 08:56 PM   #1
jlawr
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[quote=for the first time in 15 years I am not considering any Lexus as a replacement.QUOTE]

Might wanna consider the 2010 LS SZ
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Old 10-12-09, 05:30 PM   #2
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smileman83, ping jmcraney. He was most helpful and reached out with tons of information.
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Old 10-16-09, 09:27 AM   #3
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[quote=jlawr;4918038]
Quote:
Originally Posted by for the first time in 15 years I am not considering any Lexus as a replacement.QUOTE

Might wanna consider the 2010 LS SZ
Not if it is made by Lexus.

I am looking at the BMW - MB - AUDI offerings. After my LS460 experience I want to stay away from Lexus. Not that the car is that bad, but I believe that the edge that Lexus has in Customer Service and quality is no longer there and the competing products and companies now surpass Lexus in many areas.

4 months to go....
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Old 10-10-09, 06:18 AM   #4
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Me too ed. Interstingly, after doing the side mirrors with the turn signals, when you replace the door panel back, I swear the noise sounds different suggesting the window seals may have something to do with it also. I wasnt aware of a window seal TSB though. First time I put it back on I noticed a gap in the seal so I pulled it off and reseated the door panel and it fixed one of the air sounds, but the original sound I had over my left ear sure seems different since the modification. I have Jims kit and plan to do that when I wont be driving for a day. I read Jims post about chelsea car and was interested in the tap test. Mine do not seem hollow or loose, so we will see.

Bruce
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Old 10-10-09, 06:18 AM   #5
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excuse me for calling you jim, Jeff!-lol
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Old 10-10-09, 09:12 AM   #6
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It's a shame they make customers wait on TSB's !!Sometimes it takes a month.
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Old 10-13-09, 01:07 PM   #7
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I have spoken with Jeff before Ed, and he is a great help. I had his kit when I had my '07 but never installed and am going to on the '08.
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Old 10-13-09, 09:25 PM   #8
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Great Bruce. I hope to try it as well. I've added it to the list of things to do.
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Old 10-16-09, 12:44 PM   #9
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Good luck Maurice. Although the competing offerings are definitely getting better, the reliability and overall workmanship of Lexus is still light-years ahead IMHO. I do agree that this issue is really annoying though.

There are other items too. For example, I drove my vehicle on a 4 hour round trip this week and averaged 27.4 mpg. There's no competing offering in this class with these accoutrements that can come close.
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Old 10-16-09, 12:54 PM   #10
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Quote:
Originally Posted by ls460love View Post
Good luck Maurice. Although the competing offerings are definitely getting better, the reliability and overall workmanship of Lexus is still light-years ahead IMHO. I do agree that this issue is really annoying though.

There are other items too. For example, I drove my vehicle on a 4 hour round trip this week and averaged 27.4 mpg. There's no competing offering in this class with these accoutrements that can come close.
Thanks for the comments. I do not drive that much and is mostly city driving, so the mpg is not a serious concern for me. As I mentioned, the wind noise was bothersome, but more bothersome was being ignored by Lexus, several dealer visits, and Lexus position that wind noise is a feature and not a problem.

There are pros and cons in almost every choice, and clearly Lexus past success speaks for itself, but all I can do is vote with my wallet and at present I will go out of my way to deny Lexus any revenue where I have a say.

The alternatives are quite good - I am aware these could also have issues. In the past, Lexus issues were expediently dealt with and it is just not the case any longer. Friends with the A8 are extremely pleased. I am going to test drive de new BMW 7 series. Also - we will se what are the Market conditions next March when my lease is up.
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Old 10-16-09, 01:10 PM   #11
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The A8 is definitely gorgeous! Good luck my friend!
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Old 10-16-09, 01:42 PM   #12
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Maurice has failed to remind you that he went through the arbitration process.

http://www.clublexus.com/forums/4317391-post16.html

The problem with his car is likely no different from hundreds of, probably thousands of, others who were successful with arbitration. To be treated as if you are imagining this problem is insulting. As far as it being a subjective problem, I believe it is. There are probably a lot more owners who have this problem and don't realize it than there are owners imagining that they have a wind noise problem. People don't want to have this problem and try to convince themselves that they didn't pay those big bucks to have to be reminded every time they drive their car that something is very wrong.

I continue to believe that the vast majority of the wind noise problems are related to the triangle trim defect and that most cars would benefit from a retrofit.

I have made a very concerted effort to tell Lexus about this problem and I have urged others to tell Lexus.

http://www.clublexus.com/forums/4492157-post26.html
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Old 10-16-09, 02:42 PM   #13
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Quote:
Originally Posted by jmcraney View Post
Maurice has failed to remind you that he went through the arbitration process.

http://www.clublexus.com/forums/4317391-post16.html

The problem with his car is likely no different from hundreds of, probably thousands of, others who were successful with arbitration. To be treated as if you are imagining this problem is insulting. As far as it being a subjective problem, I believe it is. There are probably a lot more owners who have this problem and don't realize it than there are owners imagining that they have a wind noise problem. People don't want to have this problem and try to convince themselves that they didn't pay those big bucks to have to be reminded every time they drive their car that something is very wrong.

I continue to believe that the vast majority of the wind noise problems are related to the triangle trim defect and that most cars would benefit from a retrofit.

I have made a very concerted effort to tell Lexus about this problem and I have urged others to tell Lexus.

http://www.clublexus.com/forums/4492157-post26.html
You eloquently express the feelings toward the brand and the company that resulted from this experience. On top of that is hard to describe the corporate arrogance related to this one issue.
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Old 10-16-09, 02:02 PM   #14
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I agree jim! I can't imagine being completely ignored by Lexus after shelling out this type of money. CRAZY!

As the days wear on, I must admit that my issue is becoming more of a bother and something that I'll implement your fix for. I have been holding out and speaking with my service contact at Cherry Hill Lexus (NJ) on a somewhat regular basis for the "factory fix" but...

Has anyone driven in a mercedes or comparable mark to see what the experience is at higher speeds?
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Old 10-16-09, 02:40 PM   #15
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My question is simple, has anyone that has used Jim C. fix seen the wind noise go away completely?
I own not lease a 2007 LS460 swb and have had it to four different Lexus dealers. They all tell me the same thing as the rest of you. "We have done all the TSB's and in our opinion the wind noise has diminished". They have never said the noise is gone completely. All the current TSB's have been done.
I just got my car back from the dealer and they would not do the Triangle fix because it is not covered by warranty or TSB. If someone has proof positive that the Triangle is the problem. Then maybe they will listen.

IS460love, I also own a 2008 Mercedes S550 and do not have wind noise at high speeds like the Lexus. The MB has other prolems that the dealer is working with me on and I am sure they will fix them. All cars no matter who makes them or how much they cost will have problems.

Last edited by pibob; 10-16-09 at 02:48 PM.
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