Happy with your LS460?
#46
I also really dislike round analog clocks in the center of the dash. I don't need Big Ben in the center when a digital one is fine and takes less space. At least the S550 one is square and between the vents so it doesn't stick out as much like a sore thumb, but I agree it isn't necessary.
#48
Oh, come on. People who invented fully-automated parallel parking cannot build an electronically adjustable clock? It doesn't have to be a Rolex, it can be a quartz watch. It doesn't even have to be atomically-accurate. I simply prefer the looks of a "Big Ben" to a cheap electronic readout. I think it adds certain warmth and the car feels more cozy with an analog clock.
#49
Pole Position
Different strokes for different folks, I guess.
I guess Lexus can't be all things to all people...
I like it this way, you like it that way.
Vive la difference!
I guess Lexus can't be all things to all people...
I like it this way, you like it that way.
Vive la difference!
#50
sorry to burst your bubble but self adjustable **** clocks, opps i mean analog clocks have been in the market for the last 4 years. guess lexus just likes the cheap 25 years old timex look.
#53
Driver School Candidate
Join Date: Aug 2007
Location: California
Posts: 15
Likes: 0
Received 0 Likes
on
0 Posts
I'm sorry to say that I'm unhappy that I purchased an LS460, and knowing what I know now, I would never purchase it again.
On the good side, it has a great appearance, a good engine, and a fabulous sound system. There's lots of body roll when you corner hard, but the car sticks pretty well.
However, I've had endless and continuing problems with the electronics on the vehicle. I've described them in other posts here. I feel some of the gadgetry was rushed into the vehicle without sufficient testing and debugging.
The front seats are uncomfortable with a lump in the middle of the back of both seats - I feel it, my wife feels it, my friends feel it - my dealer's service manager says they are normal. The seats in my previous LS vehicles have been great, and I suspect it's an issue with the heating/cooling through the seats.
The wind noise was supposed to be fixed on my vehicle (built June '07) but we hear it. The service folks refused to fix it, saying it's normal, and we only hear it because the car is so quiet.
The road noise on Bridgestone tires is quite loud compared to my wife's much less expensive car.
Enough has been said about the limitations of the navigation system when moving. I guess Toyota management never considered that that there might be a front seat passenger. Other than the limitations when moving, which is only an issue when I have a passenger, it's a great system.
I'm pretty tired of the dealership putting up roadblocks to fixing the car. This is my third LS. I think it will be my last. This vehicle has been in the shop more than both my previous vehicles combined (and I owned them for a total of 16 years).
I know that no car is perfect. I'm not an enthusiast, but I expect my car to take me where I need to go, to be comfortable and relaxing, and not to have to think about it constantly. After three months in this car, I dislike having to drive it, my wife wants us to use her car because she dislikes this one, and I'm seriously thinking about taking the major hit of trading it. The hit would be around $15k, including sales tax and license fees, but it's enough of pain to be worth it.
On the good side, it has a great appearance, a good engine, and a fabulous sound system. There's lots of body roll when you corner hard, but the car sticks pretty well.
However, I've had endless and continuing problems with the electronics on the vehicle. I've described them in other posts here. I feel some of the gadgetry was rushed into the vehicle without sufficient testing and debugging.
The front seats are uncomfortable with a lump in the middle of the back of both seats - I feel it, my wife feels it, my friends feel it - my dealer's service manager says they are normal. The seats in my previous LS vehicles have been great, and I suspect it's an issue with the heating/cooling through the seats.
The wind noise was supposed to be fixed on my vehicle (built June '07) but we hear it. The service folks refused to fix it, saying it's normal, and we only hear it because the car is so quiet.
The road noise on Bridgestone tires is quite loud compared to my wife's much less expensive car.
Enough has been said about the limitations of the navigation system when moving. I guess Toyota management never considered that that there might be a front seat passenger. Other than the limitations when moving, which is only an issue when I have a passenger, it's a great system.
I'm pretty tired of the dealership putting up roadblocks to fixing the car. This is my third LS. I think it will be my last. This vehicle has been in the shop more than both my previous vehicles combined (and I owned them for a total of 16 years).
I know that no car is perfect. I'm not an enthusiast, but I expect my car to take me where I need to go, to be comfortable and relaxing, and not to have to think about it constantly. After three months in this car, I dislike having to drive it, my wife wants us to use her car because she dislikes this one, and I'm seriously thinking about taking the major hit of trading it. The hit would be around $15k, including sales tax and license fees, but it's enough of pain to be worth it.
#54
Pole Position
Tell your dealer to do their homework. This thread deals with the seat discomfort issue. Most if not all the important TSIBs are detailed here, in particular the ones you are expressing concerns over, courtesy of clambros. Enlist the assistance from the salesman who sold you the car. If you still don't get any satisfaction from your dealer, call Lexus Corporate to report their incompetence. They would be very interested in hearing what you have to say, and put the wheels in motion to give you satisfaction. It sounds like a few idiots you're dealing with need their cages rattled.
#55
Driver School Candidate
Join Date: Aug 2007
Location: California
Posts: 15
Likes: 0
Received 0 Likes
on
0 Posts
Burnaby, I'm aware of the thread on on uncomfortable seats - in fact, you will note that I posted in it. I'm also very aware of the list of TSIBs, and I have looked at all of them that might be relevant.
Sadly, postings in this forum have little weight with my Lexus dealership, and there doesn't appear to be a TSIB covering the seat problem (or did I miss it?). When the dealership service manager says there's no issue, and absent a confirming TSIB, it's a major pain to get a fix. It is also annoying that the dealership seems to treat customers as technical illiterates - having a Masters in Electrical Engineering and 30+ years engineering experience doesn't seem to change that attitude at all.
I have also talked to the salesman who sold me the car, and he declined to try the seats saying that there's nothing he can do if the service manager has already looked at it. There is already a case open with Lexus on this car regarding intermittent issues with the transmission and electronics, but a case number isn't a fix.
It's possible this may be a general issue with my dealership. When discussing the problems with my car at the office, several other people have chimed in with negative views of them.
I have a tendency to judge companies by how they deal with problems when they occur, as they inevitably will in any business. I had no problems with my previous two LSes and so I was a happy camper. I have had problems with this car and I feel that neither the dealership nor Lexus have stepped up to address the issues.
I have talked to a lemon law attorney, and her view was that the problems are not (yet) sufficient to justify a legal case against Lexus. I happen to disagree with her, but I don't have any wish to undertake a court case that could easily exceed the cost of trading the vehicle (in time, money and stress) but with no certainty of a positive outcome.
Sadly, postings in this forum have little weight with my Lexus dealership, and there doesn't appear to be a TSIB covering the seat problem (or did I miss it?). When the dealership service manager says there's no issue, and absent a confirming TSIB, it's a major pain to get a fix. It is also annoying that the dealership seems to treat customers as technical illiterates - having a Masters in Electrical Engineering and 30+ years engineering experience doesn't seem to change that attitude at all.
I have also talked to the salesman who sold me the car, and he declined to try the seats saying that there's nothing he can do if the service manager has already looked at it. There is already a case open with Lexus on this car regarding intermittent issues with the transmission and electronics, but a case number isn't a fix.
It's possible this may be a general issue with my dealership. When discussing the problems with my car at the office, several other people have chimed in with negative views of them.
I have a tendency to judge companies by how they deal with problems when they occur, as they inevitably will in any business. I had no problems with my previous two LSes and so I was a happy camper. I have had problems with this car and I feel that neither the dealership nor Lexus have stepped up to address the issues.
I have talked to a lemon law attorney, and her view was that the problems are not (yet) sufficient to justify a legal case against Lexus. I happen to disagree with her, but I don't have any wish to undertake a court case that could easily exceed the cost of trading the vehicle (in time, money and stress) but with no certainty of a positive outcome.
#57
Pole Position
Burnaby, I'm aware of the thread on on uncomfortable seats - in fact, you will note that I posted in it. I'm also very aware of the list of TSIBs, and I have looked at all of them that might be relevant.
Sadly, postings in this forum have little weight with my Lexus dealership, and there doesn't appear to be a TSIB covering the seat problem (or did I miss it?). When the dealership service manager says there's no issue, and absent a confirming TSIB, it's a major pain to get a fix. It is also annoying that the dealership seems to treat customers as technical illiterates - having a Masters in Electrical Engineering and 30+ years engineering experience doesn't seem to change that attitude at all.
I have also talked to the salesman who sold me the car, and he declined to try the seats saying that there's nothing he can do if the service manager has already looked at it. There is already a case open with Lexus on this car regarding intermittent issues with the transmission and electronics, but a case number isn't a fix.
It's possible this may be a general issue with my dealership. When discussing the problems with my car at the office, several other people have chimed in with negative views of them.
I have a tendency to judge companies by how they deal with problems when they occur, as they inevitably will in any business. I had no problems with my previous two LSes and so I was a happy camper. I have had problems with this car and I feel that neither the dealership nor Lexus have stepped up to address the issues.
I have talked to a lemon law attorney, and her view was that the problems are not (yet) sufficient to justify a legal case against Lexus. I happen to disagree with her, but I don't have any wish to undertake a court case that could easily exceed the cost of trading the vehicle (in time, money and stress) but with no certainty of a positive outcome.
Sadly, postings in this forum have little weight with my Lexus dealership, and there doesn't appear to be a TSIB covering the seat problem (or did I miss it?). When the dealership service manager says there's no issue, and absent a confirming TSIB, it's a major pain to get a fix. It is also annoying that the dealership seems to treat customers as technical illiterates - having a Masters in Electrical Engineering and 30+ years engineering experience doesn't seem to change that attitude at all.
I have also talked to the salesman who sold me the car, and he declined to try the seats saying that there's nothing he can do if the service manager has already looked at it. There is already a case open with Lexus on this car regarding intermittent issues with the transmission and electronics, but a case number isn't a fix.
It's possible this may be a general issue with my dealership. When discussing the problems with my car at the office, several other people have chimed in with negative views of them.
I have a tendency to judge companies by how they deal with problems when they occur, as they inevitably will in any business. I had no problems with my previous two LSes and so I was a happy camper. I have had problems with this car and I feel that neither the dealership nor Lexus have stepped up to address the issues.
I have talked to a lemon law attorney, and her view was that the problems are not (yet) sufficient to justify a legal case against Lexus. I happen to disagree with her, but I don't have any wish to undertake a court case that could easily exceed the cost of trading the vehicle (in time, money and stress) but with no certainty of a positive outcome.
Your seat problem sounds like one that might be addressed in the same manner described by shawnjohn9 in the same thread. I believe he works at a Houston Lexus dealership. I haven't felt this phenomena, unless I slide the seat cushion completely forward. In that position, the hard lump comes into play, almost as though they used too little foam in that area. Since I only weigh 165 pounds, I can adjust to almost any seat configuration.
Nevertheless, from the sounds of the varied responses from our posters' dealers, there are obviously mixed results between one dealership and another. And that is not good. I don't know where in California you reside, but a change of venue might yield better results. I am an engineer as well (Mech), so it is difficult for any service department to try and talk circles around me. I try not to expose this advantage in order to gauge their depth, but often it's hard not to if I encounter some resistance. It's always a balancing act, in any case.
It's obvious you've exhausted all available routes, so the only recourse may be to bring Lexus to the table (legally), and hold their feet to the fire. Failing that, I would reach the same conclusion you have. Good Luck Astie!
#59
I know that no car is perfect. I'm not an enthusiast, but I expect my car to take me where I need to go, to be comfortable and relaxing, and not to have to think about it constantly. After three months in this car, I dislike having to drive it, my wife wants us to use her car because she dislikes this one, and I'm seriously thinking about taking the major hit of trading it. The hit would be around $15k, including sales tax and license fees, but it's enough of pain to be worth it.
Tomorrow I'll get my LS back with transmission upgrage. We'll see how it goes...
#60
As one of the first people to get an 07 LS 460, I quickly concluded I didn't like it as well as the LS430 I gave up. Back then, everyone on the site thought that was heresy. It is nice to know that, unfortunately, many others feel the same as I do.