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Nightmare in the Lexus Service Dept...

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Old 08-25-01, 08:08 AM
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91LS400
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Hello all… I am trying this as a way to gather info regarding whom I should go to for service. The Lexus dealer wants to charge $1000 just for the 120K services, and that does not even include changing the timing belt?

In addition, I have a loose rattling sound in the right front, (like the strut is loose, or bad, and the car is pulling to the right). I do not have the air-suspension… are there any known problems with this, what are the fixes? Can a competent brake shop re-surface the rotors and align the front end?

Thanks in advance to all that reply!
Old 08-25-01, 08:18 AM
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RealMarty
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Originally posted by 91LS400
Hello all… I am trying this as a way to gather info regarding whom I should go to for service. The Lexus dealer wants to charge $1000 just for the 120K services, and that does not even include changing the timing belt?

In addition, I have a loose rattling sound in the right front, (like the strut is loose, or bad, and the car is pulling to the right). I do not have the air-suspension… are there any known problems with this, what are the fixes? Can a competent brake shop re-surface the rotors and align the front end?

Thanks in advance to all that reply!
Any competetent shop can do the alignment, brakes and suspension work. I would leave the timing belt (and while you're at it, water pump) to the dealer.
Old 08-25-01, 06:21 PM
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LOTC
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I would go to a certified Lexus Mechanic,for the job,My mechanic charged me $750 for the timing belt and tune up.With all new parts as well.
Old 08-26-01, 11:50 AM
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Rollin
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As far as the services, I think any shop could do them as long as they have the correct machines to flush the trans. The cooling system will need to be flushed and renewed with "Dex-cool" The braking system might need to be flushed as well. As far as the noise, it is a common problem. The bushings in the upper control arms take a dive, problem with this is the whole arm as an assembly needs replaced.
Lexus knows of this problem they have a TSB on it:
"SU92001 JUL 92 Front Upper Control Arm Bushing - Noise "
Too bad they won't compensate for it
Its pretty common.
Old 08-27-01, 10:32 AM
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mlevk
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By the way , the arm cost each $300-400.
Mine has the same problem and I am shocked
to see that to replace the bushing you have to
shell out that kinda of money.

If I get a sample of the bushing dimensions, I'll probably
have some machined out of polyurethane to see how
it works out.
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