Oh boy!
07-15-16, 02:31 PM
#1
Pole Position
Thread Starter
Oh boy!
Ever have one of those days?
Took my car in to Lexus for an oil change, rotate and balance. Dropped it off and it was ready in a few hours. Since I was meeting a friend for lunch later, I just waited to pick it up. Sat with a service agent and paid with my credit card. Denied! Tried again. Denied! Now I'm going to be late. Guy tells me to go get cash. Call my wife and she turns around. Tries her card. Denied! He scoots us aside and helps someone else. Now I'm late. Texted my friend. All is fine. Finally I ask to try another machine. Another guy says we'll try an older unit. Works! He says: " Those new machines are buggy!" Great. My original guy is clueless. He doesn't apologize. He just walks off. Oh well. At least I'm outta there. Or am I?
I type this 4 hours later in the Lexus waiting room. Why? On my way home from lunch, I punched it and the car went nowhere. They tell me one in 10,000 need to have the computer updated after an oil change. Really? I've never had this happen ever! So, it's been 30 minutes and my car is no where to be seen.
More to come.
Took my car in to Lexus for an oil change, rotate and balance. Dropped it off and it was ready in a few hours. Since I was meeting a friend for lunch later, I just waited to pick it up. Sat with a service agent and paid with my credit card. Denied! Tried again. Denied! Now I'm going to be late. Guy tells me to go get cash. Call my wife and she turns around. Tries her card. Denied! He scoots us aside and helps someone else. Now I'm late. Texted my friend. All is fine. Finally I ask to try another machine. Another guy says we'll try an older unit. Works! He says: " Those new machines are buggy!" Great. My original guy is clueless. He doesn't apologize. He just walks off. Oh well. At least I'm outta there. Or am I?
I type this 4 hours later in the Lexus waiting room. Why? On my way home from lunch, I punched it and the car went nowhere. They tell me one in 10,000 need to have the computer updated after an oil change. Really? I've never had this happen ever! So, it's been 30 minutes and my car is no where to be seen.
More to come.
07-15-16, 02:36 PM
#2
Ever have one of those days?
Took my car in to Lexus for an oil change, rotate and balance. Dropped it off and it was ready in a few hours. Since I was meeting a friend for lunch later, I just waited to pick it up. Sat with a service agent and paid with my credit card. Denied! Tried again. Denied! Now I'm going to be late. Guy tells me to go get cash. Call my wife and she turns around. Tries her card. Denied! He scoots us aside and helps someone else. Now I'm late. Texted my friend. All is fine. Finally I ask to try another machine. Another guy says we'll try an older unit. Works! He says: " Those new machines are buggy!" Great. My original guy is clueless. He doesn't apologize. He just walks off. Oh well. At least I'm outta there. Or am I?
I type this 4 hours later in the Lexus waiting room. Why? On my way home from lunch, I punched it and the car went nowhere. They tell me one in 10,000 need to have the computer updated after an oil change. Really? I've never had this happen ever! So, it's been 30 minutes and my car is no where to be seen.
More to come.
Took my car in to Lexus for an oil change, rotate and balance. Dropped it off and it was ready in a few hours. Since I was meeting a friend for lunch later, I just waited to pick it up. Sat with a service agent and paid with my credit card. Denied! Tried again. Denied! Now I'm going to be late. Guy tells me to go get cash. Call my wife and she turns around. Tries her card. Denied! He scoots us aside and helps someone else. Now I'm late. Texted my friend. All is fine. Finally I ask to try another machine. Another guy says we'll try an older unit. Works! He says: " Those new machines are buggy!" Great. My original guy is clueless. He doesn't apologize. He just walks off. Oh well. At least I'm outta there. Or am I?
I type this 4 hours later in the Lexus waiting room. Why? On my way home from lunch, I punched it and the car went nowhere. They tell me one in 10,000 need to have the computer updated after an oil change. Really? I've never had this happen ever! So, it's been 30 minutes and my car is no where to be seen.
More to come.
07-15-16, 03:05 PM
#4
Lexus Test Driver
Ever have one of those days?
Took my car in to Lexus for an oil change, rotate and balance. Dropped it off and it was ready in a few hours. Since I was meeting a friend for lunch later, I just waited to pick it up. Sat with a service agent and paid with my credit card. Denied! Tried again. Denied! Now I'm going to be late. Guy tells me to go get cash. Call my wife and she turns around. Tries her card. Denied! He scoots us aside and helps someone else. Now I'm late. Texted my friend. All is fine. Finally I ask to try another machine. Another guy says we'll try an older unit. Works! He says: " Those new machines are buggy!" Great. My original guy is clueless. He doesn't apologize. He just walks off. Oh well. At least I'm outta there. Or am I?
I type this 4 hours later in the Lexus waiting room. Why? On my way home from lunch, I punched it and the car went nowhere. They tell me one in 10,000 need to have the computer updated after an oil change. Really? I've never had this happen ever! So, it's been 30 minutes and my car is no where to be seen.
More to come.
Took my car in to Lexus for an oil change, rotate and balance. Dropped it off and it was ready in a few hours. Since I was meeting a friend for lunch later, I just waited to pick it up. Sat with a service agent and paid with my credit card. Denied! Tried again. Denied! Now I'm going to be late. Guy tells me to go get cash. Call my wife and she turns around. Tries her card. Denied! He scoots us aside and helps someone else. Now I'm late. Texted my friend. All is fine. Finally I ask to try another machine. Another guy says we'll try an older unit. Works! He says: " Those new machines are buggy!" Great. My original guy is clueless. He doesn't apologize. He just walks off. Oh well. At least I'm outta there. Or am I?
I type this 4 hours later in the Lexus waiting room. Why? On my way home from lunch, I punched it and the car went nowhere. They tell me one in 10,000 need to have the computer updated after an oil change. Really? I've never had this happen ever! So, it's been 30 minutes and my car is no where to be seen.
More to come.
Loaner.
07-15-16, 03:20 PM
#5
Pole Position
Thread Starter
I am now back in the confines of my own domain. As it was, my car was the odd man out that required a new system update to get the power back to my car. When I asked the technician to 'splain it, his answer was pretty emphatic: "We have no idea why some cars do this. But it fixes the problem right away!" Right away? You mean 45 minutes away, right? Plus the time to drive back there. Oh and did I mention that they washed my car this morning. Guess what . . . it started POURING when they gave me back my car.
RANT OFF!
RANT OFF!
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07-15-16, 03:33 PM
#8
Pole Position
Thread Starter
07-18-16, 07:57 AM
#9
Pole Position
Thread Starter
From nightmare to dream! Drive 200 miles up to Nashville Saturday. Car rides like a dream. Cruisin' around 80 and smooth as silk. Glad Lexus gave me back the power!
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