Rhambler

Anyone receive a survey from Autopacific Vehiclevoice? It was buried in my GMAIL junk pile, but I noticed it and took it.

It was fairly long and asked a lot of questions about potential upcoming features that I thought was interesting. I can't recall all of the questions, but it asked how desirable new features like puddle lights, ambient lighting capabilities, car perfume (lol), among many, many other questions. It also asked what I liked, what I disliked, what features I would add, etc. It asked about future price points (I said $90k), LED lights, what traits I liked best (i.e., performance, reliability, etc.), it went on and on about all of the little details and preferences about the future LS.

I specifically wrote in about adding more information that can be displayed in the instrument cluster MID without having to change screens. Like displaying radio station, outside temperature, miles remaining, fuel economy, navigation, etc. ALL AT ONCE. The Audi did this and did it well, just wish my Lexus did without having to hit the MODE button and even then, it can't display everything.

In any case, it was time-consuming, but I filled it all out.

Anyone else get it and filled it out? For me, the email was automatically filtered to my junk email box so you may want to check there if you haven't received it.

Rhambler

Just got a JD Power survey in the mail today. I'm going to respond! Never had the opportunity to take these before.

So if you see the results for 2016 LS', my voice is included lol! All A's, well, we'll see. I'll try and remember what questions are asked and report back, provided I'm not bound to some NDA.

Rhambler

Just took the JD power survey. Rated it "Exceptional" overall! I did mention that the gas and brake pedal are farther to the left than my previous car (this was an actual question so I honestly answered) probably due to the huge engine and transmission and large center stalk.

I also gave the spindle grill my honest opinion (lol). I commented that while it wasn't a factor in my decision to purchase, that it is polarizing and I would honestly prefer a different grill. I also commented that the overhang on the grill itself makes it look kind of funny to me and would look immeasurably better if it was just more flush between the grill and front bumper. Yes, I think they did this grill just for the sake of being different and edgy when in fact it's like doing something just for the sake of change when in fact it might not be needed. I do like the look of the car very much, but that is one aspect that I'm sure is very controversial. Again, obviously it did not impact my decision to buy it, but it didn't help.

I responded about reliability and build quality as being important factors in my decision. It also asked what other vehicles I considered (Audi A7) and why I didn't purchase it (reliability, lol).

In any case, it took me thirty minutes and if you get the opportunity to take it, I highly recommend it if nothing else to get your voice heard.

My overall comment, which I opted to have shared was, "Driving this car is akin to driving around in your living room, on a nice, comfy, leather-appointed couch. It is like a bank vault. If you want to insulate yourself from the outside world, this is the vehicle of choice." lol.

comotiger

Hi Rhambler,
I think only people buying a new Lexus may receive these surveys! I agree with all your answers!

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