LS - 4th Gen (2007-2017) Discussion topics related to the current flagship models LS460, LS460L and LS600H

Dealer issue

Thread Tools
 
Search this Thread
 
Old 03-01-12, 05:24 PM
  #1  
rhedrich
Driver School Candidate
Thread Starter
 
rhedrich's Avatar
 
Join Date: Jan 2012
Location: il
Posts: 27
Likes: 0
Received 0 Likes on 0 Posts
Default Dealer issue

Can someone with a 2007 ls who had theirs nav updated what version shows on the screen. The reason I ask I had the dealer do an update to the newest version and it shows 10.1 and I thought the newest was 11.1. I spoke to the dealer and he said the 5th gen head unit show up 10.1 even when 11.1 is loaded. Only 6th gen units show the 11.1. I think the dealer is trying to shoot smoke up my back end. Need your help.
Old 03-01-12, 05:39 PM
  #2  
Enigma869
Driver
 
Enigma869's Avatar
 
Join Date: Apr 2004
Location: Massachusetts
Posts: 199
Likes: 0
Received 0 Likes on 0 Posts
Default

I wish I could help but my 07 isn't being updgraded until next Wednesday, so I'll have to see what it says then. From a purely logical standpoint, it sounds pretty ridiculous to me if that were actually true.

John

Last edited by Enigma869; 03-02-12 at 05:50 AM.
Old 03-01-12, 05:44 PM
  #3  
rhedrich
Driver School Candidate
Thread Starter
 
rhedrich's Avatar
 
Join Date: Jan 2012
Location: il
Posts: 27
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Enigma869
I wish I could help but my 07 isn't be updgraded until next Wednesday, so I'll have to see what it says then. From a purely logical standpoint, it sounds pretty ridiculous to me if that were actually true.

John
After you have it updated can you update so I know
Thanks
Old 03-01-12, 07:16 PM
  #4  
gphil7
Driver School Candidate
 
gphil7's Avatar
 
Join Date: Jan 2012
Location: New York
Posts: 15
Likes: 0
Received 0 Likes on 0 Posts
Default

I have a 08 and mine updated and it says 11.1 it previously was 7.1
Old 03-01-12, 07:23 PM
  #5  
Nospinzone
Moderator
 
Nospinzone's Avatar
 
Join Date: Mar 2007
Location: MA
Posts: 4,168
Received 407 Likes on 315 Posts
Default

Originally Posted by rhedrich
I think the dealer is trying to shoot smoke up my back end. Need your help.
Either that or the person you spoke with is just plain stupid. Either way, it ain't good.

I had my '07 updated a few months back and I can assure you the current version is 11.1.

Offer to get on a conference call with them and Lexus corporate. That will put an end to this foolishness in a heartbeat!
Old 03-01-12, 08:54 PM
  #6  
bonafyd
Lexus Test Driver
iTrader: (6)
 
bonafyd's Avatar
 
Join Date: Feb 2008
Location: NewYork
Posts: 1,177
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Nospinzone

Offer to get on a conference call with them and Lexus corporate. That will put an end to this foolishness in a heartbeat!
I'd do this ^^ +call 800-25-lexus and file a complaint just so they know how shady one of there dealers are acting..
Old 03-03-12, 02:05 PM
  #7  
rhedrich
Driver School Candidate
Thread Starter
 
rhedrich's Avatar
 
Join Date: Jan 2012
Location: il
Posts: 27
Likes: 0
Received 0 Likes on 0 Posts
Default

I spoke to Lexus Customer services today because the dealer refuse to take my call. FYI I have always was kind and never raised my voice to dealer, but I wanted too. Lexus customer system is looking into my claims with the dealer including my tires on my car that to be certified needed to better than 5/32 thread and I have 3/32 remaining. If any one wants the name of dealer just ask. Since I dont know the rules on posting name I have not mention of the dealer.
Old 03-07-12, 11:50 AM
  #8  
Enigma869
Driver
 
Enigma869's Avatar
 
Join Date: Apr 2004
Location: Massachusetts
Posts: 199
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by rhedrich
After you have it updated can you update so I know
Thanks

Just had my nav updated today at the dealer, so wanted to post an update. I am running version 11.1 and am sooooooo excited that the "I agree" button that always needed to be pushed has disappeared. I think this is a case of Lexus actually listening to their customer base and their base (us) being so vocal about how incredibly annoying it was that we had to push that dopey button, EVERY freakin' time we started our car! Luckily, my map upgrade was free, but just making the "I agree" go away probably would have made it worth it to me to pay for it.

John
Old 03-07-12, 11:56 AM
  #9  
Craig B
Moderator
 
Craig B's Avatar
 
Join Date: Mar 2007
Location: MO
Posts: 2,241
Received 53 Likes on 37 Posts
Default

I had mine upgraded to get rid of the I agree back in 08. I agree was a really dumb idea.
Old 03-17-12, 03:24 PM
  #10  
shoveler
Driver School Candidate
 
shoveler's Avatar
 
Join Date: Mar 2012
Location: CO
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Default

I am picking up my CPO 08 LS460 on Monday and as part of the negotiations I got the dealer to agree to upgrade the nav maps to the latest version. As I do not have access yet to the owners manuals and I want to ensure the upgrade was performed before the money changes hands, how do I check the map version? Thanks!
Old 03-17-12, 07:05 PM
  #11  
Enigma869
Driver
 
Enigma869's Avatar
 
Join Date: Apr 2004
Location: Massachusetts
Posts: 199
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by shoveler
I am picking up my CPO 08 LS460 on Monday and as part of the negotiations I got the dealer to agree to upgrade the nav maps to the latest version. As I do not have access yet to the owners manuals and I want to ensure the upgrade was performed before the money changes hands, how do I check the map version? Thanks!


Congrats on the purchase. I believe that you just go into the audio menu and HDD (Hard Drive). There is a button that says HDD Data. Once you touch that, it will tell you which version you're running. 11.1 is the most current version.

John
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Catsndogs
IS F (2008-2014)
3
01-26-19 09:14 PM
Lwing1
IS - 3rd Gen (2014-present)
1
09-25-17 05:59 PM
DavoMS
RX - 3rd Gen (2010-2015)
6
08-30-16 03:20 PM
Nospinzone
LS - 4th Gen (2007-2017)
25
10-17-11 05:34 PM
Joeb427
LS - 4th Gen (2007-2017)
15
01-20-11 09:01 PM



Quick Reply: Dealer issue



All times are GMT -7. The time now is 09:11 AM.