Lexs400

I just got my bent fender replaced and repainted by a body shop. while inspecting the paint job it turned out that parts of the fender had paint peeling off. When I tried to inspect it further by trying to stratch it a little with my nail the paint just kept ripping off.
The body shop claims that the paint is fresh and it's cold which is why that happened.
I refuse to believe that. what should I do ? I havent taken delivery of the car and I'm not sure if I'm being cheated of a fair paint job here.
I would appreciate some quick responses since I need to pick up the car.
thanks.

herbvdh

I had my fender done by the dealers body shop I got it back the next day with no problem at all. They are giving you a fast one. This is not normal I wonder if he even used a Lexus factory part or aftermarket.

SharpLS-96

Was the fender new or used? Was it sanded down correctly? Did they prime it first? If they just painted over old paint on a used fender the paint will not adhere to it causing it to peel. I hope the body shop is not a fly by night one but it sounds like it.

Also did they clear the fender? A good body shop that knows how to spray would have used "Clear Coat" over the paint once it dried. I wouldn't accept the car, the paint should not peel/flake off even if they didn't clear it.

meZoom!

if the paint peeled off very cleanly, then i suspect they didn't prep/prime right. "fresh and cold" is a effin' terrible excuse. uncured/fresh paint does not come off clean the way you described it... I also suspect they don't have a very good paint drying mechanism there.
can you tell us what color it is?

LOTC

Heck no! take the car back. That is unacceptable.

Lextreme

Take it back if he doesnt want to fix it. Take him to small claims court. You will win. Need help? PM

ATSOU

New, used, original or aftermarket parts are all the same.....They have nothing to do with the paint job.......BTW.......there is no dealer body shop. Dealers don't do body work.