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Lexus Customer Service (archive)The Lexus Customer Service forum on Club Lexus has been inactivated at this time, but past posts will be left as a visible archive forum for a period of time.
Just wondering when the shocks will go back up for sale. Many of us on this forum are looking to buy with no luck. So far every seems to have hit a dead end and have found no news or date of when this part will be for sale again.
Phresh2010, I researched the F-Sport shocks and found they were on back order for re-packaging. The parts will be updated and made available soon. I will post an update when they are made available. We apologize for the delay.
I recently checked with Lexus Customer Satisfaction on an update to the end of the stop sale for the F-Sport shocks and unfortunately there is still no confirmation on when the stop sale will be removed....
Originally Posted by Lexus Customer Satisfaction
Thank you for your patience while we researched your concern. In regards to the stop sale, we unfortunately are unable to provide a specific date as to when the stop sale will be removed on the shocks. The Accessory Management department is updating its database and currently has no information regarding the removal of the stop sale for the shocks. We do advise that you check back with us at a later time in regards to when the stop sale has been removed from this product. Please know your email has been documented at Lexus National Headquarters.
I apologize for any inconvenience this may have caused you.
If you require further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 am to 6:00 pm, or Saturday, 7:00 am to 4:00 pm, Pacific Time.
Are you able to further address this concern? Not only does the stop sale impact those that want to purchase the F-Sport shocks as an upgrade but for those with vehicles currently equipped with these specific shocks, there's a potential that their vehicle would be out-of-service for an indefinite amount of time should one of the F-Sport shocks fail (unlikely but still a probability).
Hey, Guys.
I found the shocks and spring at Lexus Israel, they are able to bring.
As told by representative, they found the parts in one of Lexus EU Warehouse, however our prices are CRAZY!
They stated the price for front shock like 1550$
Check out the image, the prices stated in NIS (israeli sheqels)
Still looking for shocks for a better price!
03-04-15, 08:42 PM
End of stop sale for F-Sport shocks
