Originally Posted by dvzzz

Now, few folks follow up on previous reviews, but I will. 2.5 years into the life of the Vais Tech VML product, here are my thoughts on Multimedia Linq line of products and Vais Tech in general. In short do not bother with their units:
One of their top guys did say to me openly "don't you worry, this unit is modular and upgradable for a long while" BUT here is the truth after I sank $390 into the unit:
1) they stop supporting firmware for within 12-18 months, so you have a deadend product very quickly
2) they do not add any new features but rather push you to buy "new and upgraded" hardware to get any new features that others typically offer to you for free as a sw update (think smartphones and tablets)
3) no trade-in programs, so you have obsolete hardware within 12 months, to be fair it plays music you just cannot add new and interesting features to it, to me it is obsolete, if it is not programmable then it is deadend
4) they do not like to add support for open-souce formats like ogg or ALAC even though both are free, FLAC it is if you want lossless or WAV with no tagging...
5) Their support gets condescending quickly with you and says "You do not buy 2010 car and expect it to have 2013 features, actually Lexus does add features to their MultiMedia units and so does Honda and MB.

All in all, I am hugely disappointed, I bought their products for 7 years and was a happy beta tester for them but this time with regrets I must say, Vais Tech took a wrong term and their customer care is not where it used to be. My recommendation is DO NOT BUY.

Originally Posted by GS300OC

Their bad for overstating the capabilities of their product, but cut them some slack because you are using it outside of what it was designed to do (mirror headrests monitors.

Originally Posted by toyo

If he told them his intentions before he purchased the item and they said it will work I don't see what he did wrong. His expectations were not met from what he was told.

Originally Posted by reyoasian

lol all of op's points just sounds like a whining little baby

this is like an ipad user demanding apple to add retina display to his first generation ipad

lmfao

Originally Posted by roadfrog

Or you buy a laptop or desktop computer and a few years later, you complain that you can't play the latest game or run the latest version of software. Or watch 3D movies on your 4 year old TV.

I don't get the rant.

Originally Posted by greg3852

It's crazy. I bought an Atari 2600 and when I called them they told me there was no way I could play Titanfall on it. WTH? I can't even add a couple TB hard drives to it? And no USB 3.0. I tried to trade it in and they told me I couldn't. Atari sucks....