salvadorik

iTrader: (1)

You probably misunderstood the entire point that I wanted make here on this thread.

Lets break it down and make a better sense out of it. When we talk about the warranty being voided it is imperative to note that burden of proof is on Lexus to demonstrate that the lack required maintenance, which in this instance is 15K, 25K, 35K intervals, was the cause of any subject malfunction. Now please take a look at those x5 miles interval services once again and think if there is any maintenance per se going on. How can an inspection be called a maintenance? Inspection is a part the maintenance (which includes oil, filter changes etc) but never by itself. In other words Lexus legally would not be able to proof that the lack of x5k maintenance was the cause.

Now if you ask for my opinion I think Lexus is playing safe here and being conservative for whatever reason it may be. Perhaps excessive lawsuits against them with respect to the stuck floor mats to gas pedal and/or simply Lexus wants to catch the potential problem earlier thereby reducing the cost of repair or simply giving Lexus dealerships an opportunity to earn more money. From purely mechanical standpoint I believe those x5K intervals are absolutely not necessary to follow, period. Precisely for this reason I recently cancelled my maintenance plan. My plan is to buy genuine Toyota maintenance parts from Sewell and have my certified mechanic perform the 20K, 30K, 40K etc. services.

davyjordi

i didn't misunderstand, although i'll again state what has been stated before.

the requisite amount of maintenance needed in order to ensure that the vehicle runs safely and effectively is the responsibility of lexus. the burden of proof lies with the owner in satisfying said requisite amount of maintenance.

if one looks at the x5 maintenance schedule intervals, there are some imperative mechanically-based facets woven in, e.g., lubricate the drive shaft. there are also the inspections of the various components as well as the checking and adjusting of fluids. if you feel as though you are competent to perform such tasks then surely go at it. if you feel that your local mechanic is better apt (read: less expensive) to perform the x5 maintenance intervals (or the x0 maintenance intervals, rather,) all is well there, too. i would ensure that all is done, though, so as to avoid voiding the warranty based on a trivial claim made by lexus and trivial claims made by both lexus dealerships and lexus corporate aren't unheard of.

i err on the side of caution when it comes to the vehicle as i had to use the warranty extensively with my previous lexus.

theoryguy3

Check installation of driver's floor mat always kills me. All those accidents were shown to be driver error.

salvadorik

iTrader: (1)

So you are saying if i dont lubricate driveshafts at 15K but rather have them do it at 20K i would run a risk of my warranty being voided? Again inspection is not a maintenance. I guess i am done here. Thanks

davyjordi

you're very welcome.

nabbun

These maintenance intervals are like PMCS checks in the Army. Preventative maintenance checks and services. If you go to an honest service dept *ahem* I mean if you get an honest tech, he/she will spot stuff during those checks and hopefully spot potential issues before they become problems. It also helps the resale value of the car if u keep all your service records.

salvadorik

iTrader: (1)

That is the key point here if honestly checked. In reality I suspect those techs don't even bother to do the basic walkarround they simply check all the boxes. Also I believe all auto manufacturers instruct (Lexus including) their respective dealers to not bring up the issue (in case there is any) unless the owner specifically complains about it. I have yet to see that the dealers be proactive with respect to any mechanical issues while the car is still covered under manufacturer's warranty.

davyjordi

very much agreed. an established rapport with your dealership's service crew and/or service advisor really helps. it also helps if you are a repeat customer at said dealership.

Hermes

Very valid point, I didn't know what was exactly involved in those particular services. I never really look into what is being serviced until a few weeks prior to the actual service, but thank you for putting all that together, I really appreciate it.

Do you know how much they charge for these services? I know that a lot of the stuff mentioned in the services don't really need to be checked, but I feel they should just for safety. I know that with my previous car (a 2009 Honda Accord Coupe), it came with bad brakes and they usually needed to be replaced at 30,000KM (which is absolutely ridiculous!). Seeing as our cars are the first in their lineup, I personally would feel a lot better about getting everything checked out just in case. I know brakes shouldn't really need to be changed until about 60k km, but no one really seems to know much about how long our friction brakes would last. better to be safe than sorry.

forum429

LOLLLLL
Visual check!?!?
Floor mat check!?!?
Those will affect my warranty???
They just INSPECT.
I don't see how inspect will affect my warranty.
You will be surprise how those lot boys/ mechanics rip their customers' cars on the street.
A friend of mine who worked at Subaru dealer got banned for road testing STi's because he was reported for taking a "spirited drive" with another mechanic with another STi.