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2014 IS350 : Navigation screen re-starts then shuts off

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Old 04-24-14, 10:52 PM   #61
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Originally Posted by Dark9t316 View Post
8500 is not as laggy, but definitely does not fix the lag.
sucks. the car has been out for nearly a year.
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Old 04-25-14, 08:13 AM   #62
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sucks. the car has been out for nearly a year.
I've noticed that with this new firmware, the system seems a lot snappier than before. Also, no reboots since the media unit replacement.
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Old 04-25-14, 08:19 AM   #63
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This was a new one for me. Went to head out for dinner, started the car, and found this. I hit Menu, then back to the map and it returned to normal. (for clarification, I was in my driveway, not on a boat)
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Old 05-01-14, 02:44 PM   #64
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It's been a week and I have had no reboots.I am upbeat on it being fixed. For those that had their media units replaced earlier, how soon after the replacement did it start rebooting again?
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Old 05-01-14, 04:14 PM   #65
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It's been a week and I have had no reboots.I am upbeat on it being fixed. For those that had their media units replaced earlier, how soon after the replacement did it start rebooting again?
Three weeks for me.
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Old 05-16-14, 10:54 PM   #66
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Still no reboots.
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Old 05-17-14, 01:35 AM   #67
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Still no reboots.
Three weeks now? Awesome. Sounds like you found the cure.
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Old 05-19-14, 11:47 AM   #68
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Default 07 IS350 Navigation Black Screen

My navigation screen turn black again, so the ac buttons don't work here is an image. Has any one find a fix for this. Is been off for like 2 weeks now.
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Old 05-28-14, 12:24 PM   #69
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I took my car yesterday for my 5,000 service and they kept it overnight to try and replicate the reboot issue. Mine usually happens on a cold start. They WERE able to replicate the reboot (surprising, right?) performed a hard reboot or whatever it's called and told me to not import my contacts for a week and see if that helps. I don't think that has anything to do with it, but, what do I know I'll try. Later I got a call from the service guy and he said that there is a firmware update coming out on the 17th of next month. So, we'll see.......

On a side note - after this visit, I now can see artist information including pictures on my FM station just like my satellite stations. Hmmm.
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Old 07-19-14, 05:45 AM   #70
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It's been a while since this last post. Have any of the rest of us seen any results for this problem yet?

John
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Old 07-19-14, 12:58 PM   #71
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I had my 6 month/5k done today and had them update the firmware. I had V10A8710 (build date 10/10/13) originally and only had the system re-boot only once in 6 months. It has never froze on me. They updated it with V10B8710. I do notice that the mouse is smoother moving on the screen, and the screens change a little quicker than before (ex: scrolling through music channels or switching between navi and home screens).
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Old 07-19-14, 03:18 PM   #72
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You should ask why the didn't update with V10C8710, it's the latest version of the firmware. It's what came on mine when I bought it last Sunday.
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Old 07-19-14, 03:38 PM   #73
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I had my 6 month/5k done today and had them update the firmware. I had V10A8710 (build date 10/10/13) originally and only had the system re-boot only once in 6 months. It has never froze on me. They updated it with V10B8710. I do notice that the mouse is smoother moving on the screen, and the screens change a little quicker than before (ex: scrolling through music channels or switching between navi and home screens).
After my radio was replaced last December (after a failed software upload which made things worse), it took three weeks before I got my first reset. Since then, the frequency has picked up--last week, I had two resets in the span of a minute, shortly after starting the car. Lost, if it happened to you once, it can happen again (for your sake, I hope I'm wrong).

There's only one person on this forum reporting a cure (zero resets) after a relatively recent radio replacement (last spring, I think). Whether Lexus corporate knows or cares about what happened to him is a different story, as people are still reporting i-Pod errors after recent upload "cures."

I've been giving thought to paying off my loan, as everything else on my car works, but the silent treatment from Lexus corporate and my dealer on this issue has given me pause. It's been 9 months since I bought my car--problems since day one, and it's really getting old.
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Old 07-19-14, 05:01 PM   #74
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Originally Posted by sucks2bu View Post
You should ask why the didn't update with V10C8710, it's the latest version of the firmware. It's what came on mine when I bought it last Sunday.
I asked for the "C" version, but my advisor could not see it in their system. He showed me the TSB in the system, and what versions were available for the techs to update with and the "B" version was the only one optional that was released last month.

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Originally Posted by UncleSpud View Post
After my radio was replaced last December (after a failed software upload which made things worse), it took three weeks before I got my first reset. Since then, the frequency has picked up--last week, I had two resets in the span of a minute, shortly after starting the car. Lost, if it happened to you once, it can happen again (for your sake, I hope I'm wrong).

There's only one person on this forum reporting a cure (zero resets) after a relatively recent radio replacement (last spring, I think). Whether Lexus corporate knows or cares about what happened to him is a different story, as people are still reporting i-Pod errors after recent upload "cures."

I've been giving thought to paying off my loan, as everything else on my car works, but the silent treatment from Lexus corporate and my dealer on this issue has given me pause. It's been 9 months since I bought my car--problems since day one, and it's really getting old.
Thank you for the information. My one and only reset was after the first week of my wife having the car and that was when pairing her phone. After that, nothing for 6 months. That was on the "A" software version. Hopefully it does not happen more with the new version.
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Old 07-21-14, 09:16 AM   #75
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My 07 IS350 screen would restart until one day it just didn't come back on. I got my navigation repaired for $450, It has been 2 months and it has been working fine. Here is the link. I had it back in less than a week.



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2014, 250, brake, fix, glitch, is350, issue, letting, lexus, navigation, noise, radio, reset, screen, stop

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