splat0023

Yeah i'm not happy at all i'm gonna try and get a video of it tomorrow for proof to the dealer .

Here is the updated unit and firmware they installed.

Kwik8276

What do u think they can do next ???

splat0023

They said something about maybe trading it for another vehicle. But i don't know if i want to trade for a GS350 F sport. I still really like the Mercedes CLA45 but i haven't been able to find one here in town or in Arizona . So i don't know what they will do, only time will tell.

splat0023

Maybe ill hold out for the RC and pray the nav in it works right .

Kwik8276

Wow another vehicle ?? Same price and all ?? Trade in value same as when u bought it ??

splat0023

Not sure. The lady I spoke with also said something about them buying it back.

larry13

once you say ok lexus may or may not cut contact with you and turn it over to lemon law as they did me

larry13

first year model unlikely

splat0023

What did they end up doing for you?

larry13

diff issue. mine is heated seats but it will be the same outcome. they turned me over to lemon law to try and prove my case. its easier for them that way they dont have to fix the issue.

splat0023

Yeah the heated seats are really weak as well. Did you get a new car or did they buy yours back or are you stuck with it?

UncleSpud

So, you complained to Lexus about the radio/nav problem, told them you wanted your money back, and they responded by dismissing you and telling you to pursue recourse through the lemon law?

*edit* just saw your subsequent post about seat heaters. I'd expect a similar response from Lexus regarding the radio/nav issue.

splat0023

Just sucks because I'm sure I'm gonna get stuck with a 50k car that doesn't work right.

Appleman

This "reviewer" has the car for a week and notices the problem. When is Lexus going to pay attention!

Business Insider Review

cpham4

How do I go to the software version screen?