IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

FINALLY our 2 gen IS dash and door panels will be replaced!!!!

Old 12-18-14, 06:53 PM
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WhatYaGot
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Default FINALLY our 2 gen IS dash and door panels will be replaced for FREE

Lexus will be sending out letters to owners with details. I don't think it will matter how many miles are on your IS250/350 or if you are the original owner of the vehicle.

I have been battling Lexus about my interior since 2008!


South Florida local station that helped blow this story up

ABC News

As per member Offspring who spoke to Lexus corporate: "If you already paid they require proof of ownership and a copy of the work done. If you had yours done at a Lexus dealership, a print out of the service history from the Lexus website will suffice. They will reimburse you.

As for the door panels, she said if you want to get it done now, you can pay out of pocket and will be reimbursed OR you can wait till may 2015 which when parts will be available in enough quantity to start replacing those effected."

These are the vehicles that will be covered with the warranty extension:

Toyota
4Runner 2003-2005
Avalon 2005-2010
Camry/HV 2007-2011
Sienna 2004-2010
Solara 2004-2008

Lexus
ES 350 2007-2008
GX 470 2003-2008
IS 250/350 2006-2008
LS 460 2007
RX 330 2004-2006
RX 350 2007-2009
RX 400h 2005-2008s

Last edited by WhatYaGot; 12-19-14 at 05:58 PM.
Old 12-18-14, 07:37 PM
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pmanliu
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Nice. My IS and RX both fall outside the covered years but both are problem free with the panels. Looking forward to replacing the panels on the sienna though. Those are used and abused.
Old 12-18-14, 07:57 PM
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Husni08
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They need to fix my LCD!!!! AND speedometer and tachometer lights are both burnt out!!! Is that not a safety issue??! Nice to know they're taking action on something though...



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Old 12-18-14, 08:02 PM
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PNice972
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OMG OMG OMG!!!!!!!!!!!!!!!!!! so EXCITED!!!!
Old 12-18-14, 08:13 PM
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What if you don't have any problems with your current one haha.
Old 12-18-14, 08:45 PM
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Rudebwoy30
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Cant wait to get my new dash.. When is this in effect?
Old 12-18-14, 08:48 PM
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Default $$$$

What happens if you had already paid to get your dash replaced. My door panels still need replaced
Old 12-18-14, 09:09 PM
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Awesome news.!!! I cant wait...
Old 12-18-14, 10:01 PM
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PlacidBoi
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Wow.... I am so happy right now!
All them panels and dash... go bye bye!
Now who's talking ***** about Lexus?
Old 12-19-14, 12:21 AM
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whitecel
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Wait. So does that mean even if you have an expired warranty, they are extending a warranty to fix this problem? Or is this extension only good if you have a current valid warranty?

I have an 2006 is250 tht is long expired for the regular warranty and my dash and door panels are cracking and melting.

Any true statements coming from Lexus corp about this? If this all goes down, I guess I gotta stop talking **** about my Lexus and keep the car

Last edited by whitecel; 12-19-14 at 12:26 AM.
Old 12-19-14, 01:08 AM
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jasonr
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Originally Posted by whitecel
Wait. So does that mean even if you have an expired warranty, they are extending a warranty to fix this problem? Or is this extension only good if you have a current valid warranty?

I have an 2006 is250 tht is long expired for the regular warranty and my dash and door panels are cracking and melting.

Any true statements coming from Lexus corp about this? If this all goes down, I guess I gotta stop talking **** about my Lexus and keep the car
I guess its gonna be covered under a recall. So don't worry about the warranty part.
If they are really doing it
Old 12-19-14, 05:32 AM
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DonYojan
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this nearly brought tears to my eyes lol this is the only thing I hate about my car!
Old 12-19-14, 08:24 AM
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synrgy350
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I just called Lexus corporate and my dealer to confirm. They are getting parts ready and should be able to replace the dash early next year! Very excited for my 350!
Old 12-19-14, 09:46 AM
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Thumper28
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This is awesome but I am worried that I am going to get screwed since I have already re-wrapped my dashboard. I'll be checking this thread often waiting for the first success story. Good luck everyone.
Old 12-19-14, 09:52 AM
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Originally Posted by hmaredemei
What happens if you had already paid to get your dash replaced.
just spoke to corporate. If you already paid they require proof of ownership and a copy of the work done. Since i had mine done at a lexus dealership, a print out of the service history from the lexus website will suffice. They will reimburse me.

As for the door panels, she said if you want to get it done now, you can pay out of pocket and will be reimbursed OR you can wait till may 2015 which when parts will be available in enough quantity to start replacing those effected.

Hope this helps !

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