08wis250

i was like a recent accident not my fault i brought my car into a body shop for an estimate and was told my car shouldn't be driven and i should leave it there. been trying get in contact with adjusters and found out on my own that an adjuster went to look at the car 4 days before i found out and my car was already in the shop and almost finished just looking for input whose fault is it since no one told me my car was getting fixed and did not have my consent all i wanted was a estimate of damages and next thing i know my cars almost fixed. thing is before the accident i was trying sell my car and looking for a cash settlement thanks!

13IS250C

Wow! It seems to me like you would have had to sign something. Ask your insurance agent.

vapid2323

Did you own the car or did the bank? Also I would ask a JD, they will be the best to advise on this.

Tremelo61

Do you have title to the car, or is it financed? If it's not your car, its not your choice.

If you own the car: Ask your insurance agent if he authorized the repairs (preferably in an email). Then ask the auto repair guy who authorized the repairs. If he says no one, tell him you're not paying. If he says the insurance guy, tell him the insurance guy did not have authority to do that, and tell him you're not paying. He will probably then refuse to release the car to you under a mechanic's lien. Then you would have a local attorney write him a demand letter.

Tremelo61

Also: find out if the mechanic has already been paid. IF you own the car, it should have been your choice whether the check from the insurance agent was written to you according to his adjustment, or to the shop according to their bill.

08wis250

yesi do own the car the insurance paid them to fix the car but i didnt give any consent because i wasnt told at all i ended up giving up was to hard to reach the adjusters thanks for the input im just gonna ***** them out when i pick up my car ahah

sm1ke

iTrader: (5)

Don't just take it. Hunt down your adjusters; they're probably trying to avoid you because they know they screwed up. You're gonna have a much harder time selling the car now that it's been in an accident. Tell them you wanted a cash settlement, and if they try to screw you out of that, you might have a case with a lawyer on your side (since you never authorized the repair).

We as customers have to do our part to ensure the customer service sector doesn't slack and fall off, otherwise we start complaining about poor service. They have standards to maintain, and its up to us to point them out and rag on them when they screw up so they know what to fix/improve.