Cam gear recall released!
11-12-13, 07:00 AM
#226
.............
My 06 IS350 fell into the vin range to get the cam fixed. Took it to my local Lex dealer last Thursday 11.7.13 and got 3 recalls done; wiper nut, trunk release and cam. Took them less than 4 hrs to do.
I rarely had the ratlle I may have heard it maybe twice or so since buying the car a few years ago.
I am happy to say everything went well and no issues to report from any of the fixes.
Car feels the same.
I did had an issue with the loaner they gave me a 2012 IS250. The car was beyond filthy inside and out like it was sitting at a farm.....it even had pine cones laying on the wiper rest area. I was in a hurry and had no time to mess around so I drove it as is for the day. I did received a follow up call from the service manager who I then reported the issue to and he said he will address it with everyone and that it should have never happened.
Oh well I gave them an 7 /10 so they have work to do.
I rarely had the ratlle I may have heard it maybe twice or so since buying the car a few years ago.
I am happy to say everything went well and no issues to report from any of the fixes.
Car feels the same.
I did had an issue with the loaner they gave me a 2012 IS250. The car was beyond filthy inside and out like it was sitting at a farm.....it even had pine cones laying on the wiper rest area. I was in a hurry and had no time to mess around so I drove it as is for the day. I did received a follow up call from the service manager who I then reported the issue to and he said he will address it with everyone and that it should have never happened.
Oh well I gave them an 7 /10 so they have work to do.
11-18-13, 08:21 AM
#227
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Does anybody know if this recall involves removing the air intake tube/box?
When I got my car back I noticed the top part of airbox tube was bent and immediately blamed them for tying the clamps too tight.
When I got my car back I noticed the top part of airbox tube was bent and immediately blamed them for tying the clamps too tight.
11-18-13, 10:32 AM
#228
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i have a 2008 IS250 with 58,000 miles and going to take it in tomorrow regarding the rattle/ clatter noise which last a couple of seconds, comes from under hood upon start up, its erratic does it at different times not specific to engine being hot or cold, noise is unpredictable. i have a certified warranty so it should be covered no charge right?
11-18-13, 11:54 AM
#229
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no your absolutely right, but the engineers are still mum as to the exact correction they did on the new gears. Just like they were in the reason for the rattle the internal set pin was a far as I got for an explanation. But I think they upgraded the housing bolts as wellon this new gear and possibly the set pin. I tried everything to get one of these open and see.
Regards,
11-18-13, 01:02 PM
#231
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11-18-13, 02:32 PM
#232
Happy to report that the recall is finally available in Canada as well!!! Got my appointment booked for Nov 28th at Downtown Lexus in Toronto... Hoping for a 2014 loaner
11-21-13, 07:11 AM
#233
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I have an 08 IS250 and i always wondered about that rattle when you start up the car. It only seems to be in the mornings after the car has sit for a long period of time. I had the wiper and trunk recall done but there was no mention of the rattle issue. I just assumed it was a Lexus thing.
11-21-13, 07:15 AM
#234
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I have an 08 IS250 and i always wondered about that rattle when you start up the car. It only seems to be in the mornings after the car has sit for a long period of time. I had the wiper and trunk recall done but there was no mention of the rattle issue. I just assumed it was a Lexus thing.
11-22-13, 04:15 PM
#235
Lexus Test Driver
I was under the impression that the spark plugs could be changed free of labour under a waterpump replacement. That being still under warranty.
I have a set date for the 18th of this month. Also getting rearview and windshield trim replaced - The waterpump still needs to be checked on mine.
and all this comes with me having to do the 60k maintenance. Yay for me!
I have a set date for the 18th of this month. Also getting rearview and windshield trim replaced - The waterpump still needs to be checked on mine.
and all this comes with me having to do the 60k maintenance. Yay for me!
Getting the car back tomorrow. They ended up doing the Waterpump as well.
New oil, filters, and plugs. Also had the window trim redone and rearview turbulance taken care of . My SA was like "why did this car fall apart all of a sudden!?" He let me know nothing was out of pocket (outside what it cost me for materials) and everything will be smooth as can be.
Glad to know I was taken care of. I really love these cars and the way the company handles itself - even if thats lost at the dealership level sometimes.
I had a '13 IS250 (my SA joked that id be getting a '14 350
). It's still a nice car though. Handled great and was smooth - smoother than my car for sure. Then there were the fix-ins. The car had it all, SAT, Live Traffic, Enform, etc. Definately the luxury we all got the IS for. I'm probably going to miss it. That is to say until I get to the freeway of course. At which point I'll forget about all that noise when I start my car up.... GAWD THAT CAR WAS SLOW!!! 
Anyway - I hope you all get the same care and treatment as I do. Thanks for listening.
11-22-13, 04:34 PM
#236
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Follow-Up:
Getting the car back tomorrow. They ended up doing the Waterpump as well. New oil, filters, and plugs. Also had the window trim redone and rearview turbulance taken care of . My SA was like "why did this car fall apart all of a sudden!?" He let me know nothing was out of pocket (outside what it cost me for materials) and everything will be smooth as can be.
Glad to know I was taken care of. I really love these cars and the way the company handles itself - even if thats lost at the dealership level sometimes.
I had a '13 IS250 (my SA joked that id be getting a '14 350). It's still a nice car though. Handled great and was smooth - smoother than my car for sure. Then there were the fix-ins. The car had it all, SAT, Live Traffic, Enform, etc. Definately the luxury we all got the IS for. I'm probably going to miss it. That is to say until I get to the freeway of course. At which point I'll forget about all that noise when I start my car up.... GAWD THAT CAR WAS SLOW!!!
Anyway - I hope you all get the same care and treatment as I do. Thanks for listening.
Getting the car back tomorrow. They ended up doing the Waterpump as well.
New oil, filters, and plugs. Also had the window trim redone and rearview turbulance taken care of . My SA was like "why did this car fall apart all of a sudden!?" He let me know nothing was out of pocket (outside what it cost me for materials) and everything will be smooth as can be.Glad to know I was taken care of. I really love these cars and the way the company handles itself - even if thats lost at the dealership level sometimes.
I had a '13 IS250 (my SA joked that id be getting a '14 350
). It's still a nice car though. Handled great and was smooth - smoother than my car for sure. Then there were the fix-ins. The car had it all, SAT, Live Traffic, Enform, etc. Definately the luxury we all got the IS for. I'm probably going to miss it. That is to say until I get to the freeway of course. At which point I'll forget about all that noise when I start my car up.... GAWD THAT CAR WAS SLOW!!! Anyway - I hope you all get the same care and treatment as I do. Thanks for listening.
wow which one did you go to? I just got a call today and my SA told me the service manager, after some mishaps with my car, got my damage fixed for my lip, cam gears changed, and on top of that did the spark plug change (after providing them the spark plugs) without any charge. I'm pretty stoked but at the same time concerned about the Water Pump. I'm close to 70K and I'm worried if it should be replaced. From what I hear and read around the forums, it should only be changed if it's damaged or looks damaged. I'm presuming they do a multi-point inspection and will inform me that the pump is still good.
11-23-13, 09:18 PM
#239
Lexus Test Driver
wow which one did you go to? I just got a call today and my SA told me the service manager, after some mishaps with my car, got my damage fixed for my lip, cam gears changed, and on top of that did the spark plug change (after providing them the spark plugs) without any charge. I'm pretty stoked but at the same time concerned about the Water Pump. I'm close to 70K and I'm worried if it should be replaced. From what I hear and read around the forums, it should only be changed if it's damaged or looks damaged. I'm presuming they do a multi-point inspection and will inform me that the pump is still good.
I don't see why you would have to. I didn't. Car wasn't ready today, as stated earlier, so I'll let you (and everyone) know what happens but I don't have any concerns regarding the condition of my performance intake after the work. I will check it out before I go though.
11-27-13, 11:16 AM
#240
Lexus Test Driver
I don't see why you would have to. I didn't. Car wasn't ready today, as stated earlier, so I'll let you (and everyone) know what happens but I don't have any concerns regarding the condition of my performance intake after the work. I will check it out before I go though.
From another thread: