Cam gear recall released!
10-13-13, 10:18 AM
#47
Instructor
Any suggestions while they are working in that area of the engine to get done as a preventative measure? I'm sure labor will be a lot less. I'm at 151,000 miles.
10-13-13, 06:50 PM
#50
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If you had it done previously Lexus is still recommending it be performed. They offer reimbursement in some cases, but only AFTER the RECALL version is performed. As far as I can see the cam gear part numbers from the TSIB and the RECALL are the same....So did they update the gears again? Its really not clear because in the past any revisions to a part constitute a change in the part number.
My opinion (NOT LEXUS - They would say do it anyway) is its to your discretion. But, If you hear a rattle, get it done.
Context from the Owner Letter:
"What if you have previously paid for repairs to your vehicle for this specific condition?
If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, please mail a copy of your
repair order, proof-of-payment and proof-of-ownership to the following address for reimbursement consideration:
Lexus Customer Assistance Center L201
19001 South Western Avenue
Torrance, CA 90509
Please note that the dealer must complete the Safety Recall remedy before reimbursement consideration requests can be processed"
Some other questions:
No the oil isn't changed with the repair.
Maintenance you could probably get done at a discount - Spark Plugs, Air filter, Drive Belt.
My opinion (NOT LEXUS - They would say do it anyway) is its to your discretion. But, If you hear a rattle, get it done.
Context from the Owner Letter:
"What if you have previously paid for repairs to your vehicle for this specific condition?
If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, please mail a copy of your
repair order, proof-of-payment and proof-of-ownership to the following address for reimbursement consideration:
Lexus Customer Assistance Center L201
19001 South Western Avenue
Torrance, CA 90509
Please note that the dealer must complete the Safety Recall remedy before reimbursement consideration requests can be processed"
Some other questions:
No the oil isn't changed with the repair.
Maintenance you could probably get done at a discount - Spark Plugs, Air filter, Drive Belt.
10-14-13, 08:53 AM
#54
Driver
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I see that the timing chain cover gasket is included in the list of parts used. I was told mine is leaking and they are charging me to have it replaced when while this recall service is being done. I would imagine the timing chain cover has to come off anyway for this recall. Any idea how much overlapping labor is being done between those two services? If I'm getting hosed on this, I'm going to be making another call.
and I am one of them. What about the rattle for the IS250's? Mine has 64,xxx miles and started 60,xxx miles to make that noise.
10-14-13, 10:38 AM
#56
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If you had it done previously Lexus is still recommending it be performed. They offer reimbursement in some cases, but only AFTER the RECALL version is performed. As far as I can see the cam gear part numbers from the TSIB and the RECALL are the same....So did they update the gears again? Its really not clear because in the past any revisions to a part constitute a change in the part number.
My opinion (NOT LEXUS - They would say do it anyway) is its to your discretion. But, If you hear a rattle, get it done.
Context from the Owner Letter:
"What if you have previously paid for repairs to your vehicle for this specific condition?
If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, please mail a copy of your
repair order, proof-of-payment and proof-of-ownership to the following address for reimbursement consideration:
Lexus Customer Assistance Center L201
19001 South Western Avenue
Torrance, CA 90509
Please note that the dealer must complete the Safety Recall remedy before reimbursement consideration requests can be processed"
Some other questions:
No the oil isn't changed with the repair.
Maintenance you could probably get done at a discount - Spark Plugs, Air filter, Drive Belt.
My opinion (NOT LEXUS - They would say do it anyway) is its to your discretion. But, If you hear a rattle, get it done.
Context from the Owner Letter:
"What if you have previously paid for repairs to your vehicle for this specific condition?
If you have previously paid for repair to your vehicle for this specific condition prior to receiving this letter, please mail a copy of your
repair order, proof-of-payment and proof-of-ownership to the following address for reimbursement consideration:
Lexus Customer Assistance Center L201
19001 South Western Avenue
Torrance, CA 90509
Please note that the dealer must complete the Safety Recall remedy before reimbursement consideration requests can be processed"
Some other questions:
No the oil isn't changed with the repair.
Maintenance you could probably get done at a discount - Spark Plugs, Air filter, Drive Belt.
10-14-13, 11:56 AM
#57
I see that the timing chain cover gasket is included in the list of parts used. I was told mine is leaking and they are charging me to have it replaced when while this recall service is being done. I would imagine the timing chain cover has to come off anyway for this recall. Any idea how much overlapping labor is being done between those two services? If I'm getting hosed on this, I'm going to be making another call.
10-14-13, 12:21 PM
#58
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I see that the timing chain cover gasket is included in the list of parts used. I was told mine is leaking and they are charging me to have it replaced when while this recall service is being done. I would imagine the timing chain cover has to come off anyway for this recall. Any idea how much overlapping labor is being done between those two services? If I'm getting hosed on this, I'm going to be making another call.
What extra work would be involved for the timing cover to have it's gaskets replaced compared with what's involved with the recall? Seems a little fishy to me...
10-14-13, 12:50 PM
#59
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I had the timing chain cover replaced a little over a year and a half ago under warranty, and it's leaking again. When I talked to the service adviser this morning, they are going to cover a good portion of the timing chain cover repair. That being said, they are still wanting to charge quite a bit. I don't know what other parts are included in that timing chain cover repair, since you never get a detailed list of what they do.
Last edited by RangerJoe; 10-14-13 at 01:19 PM.
10-14-13, 01:46 PM
#60
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I had the timing chain cover replaced a little over a year and a half ago under warranty, and it's leaking again. When I talked to the service adviser this morning, they are going to cover a good portion of the timing chain cover repair. That being said, they are still wanting to charge quite a bit. I don't know what other parts are included in that timing chain cover repair, since you never get a detailed list of what they do.
So simply I was told that they basically have to pull the engine out to fix the timing cover and thats where the cost is.